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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.7
882 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 882 reviews

September 27, 2025

Wayne Ruark is the reason I come to Round Rock Nissan with my Jeep Gladiator. Service is quick, reliable, and pricing is very fair More

by steakfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Ruark
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Sep 28, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Round Rock Nissan! We can't wait to see you again, have a great day.

September 26, 2025

Absolute stellar customer service. From acceptance , to keeping me updated , a car wash and pick up time. Shuttle was fantastic too!Thank you! More

by Vs94025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
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Sep 29, 2025 -

Round Rock Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2025

Issues with main battery. Kevin acted quickly and resolved Had to replace battery and Nissan warranty was great. Battery arrived before due date and super technician put More

by Bro629001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Griffin
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Sep 27, 2025 -

Round Rock Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Round Rock Nissan! Thank you again, and have a fantastic day!

September 24, 2025

Good service, the service team did an awesome job in changing out my faulty battery that was under warranty. More

by VM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 25, 2025 -

Round Rock Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2025

The Customer Service Rep was amazing and was able to move my appointment up. Then when I arrive a few minutes early, Ethan was ready to get me taken care of. Less than 2 hours🙌🏽🙌🏽 More

by Carole Steamer Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheryl, Ethan
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Sep 25, 2025 -

Round Rock Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

Very personable! I got positive feedback from the Nissan rep. I look foward to coming back. More

by rsan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
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Sep 23, 2025 -

Round Rock Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 19, 2025

Service provider is very arrogant because I questioned price that shows up in the online(64$) and the price they showed me(89$). When the car is ready for pickup , she didn’t even call me . Very rude. More

by prasanth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think it’s Amy
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Sep 21, 2025 -

Round Rock Nissan responded

Thank you for sharing your feedback. We sincerely apologize for the miscommunication regarding pricing and the lack of a follow-up call when your vehicle was ready. That is not the level of service we strive to provide. The online price estimates are based on general service scenarios and can vary depending on the specific needs of your vehicle, but we should have done a better job explaining this clearly upfront. We will also be reviewing this situation internally to ensure better communication and more courteous follow-up moving forward. Please know your concerns are taken seriously, and if you would like to discuss this further, I’d be happy to personally assist you. You can reach me directly at Lcruz@roundrocknissan.com or 512-334-5744. Thank you again for bringing this to our attention. —Luis Cruz Parts & Service Director

September 19, 2025

Very good Cyrus didn’t have to wait too long advisor. Work did a great job. More

by bobbierich2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Sep 21, 2025 -

Round Rock Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Round Rock Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Nissan has always been my car, so got me a new one and every body was so nice and helpful help me to see i got what i wanted More

by mlfuessel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Winot
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Sep 19, 2025 -

Round Rock Nissan responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2025

Kevin was very friendly and professional, he explained everything and answered all my questions! Thank you More

by mnass170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 19, 2025 -

Round Rock Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Round Rock Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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