Round Rock Nissan
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 900 reviews
Took 8 hours for the service department to swap my transmission fluid and take care of a stop lamp switch recall. This is with an appointment scheduled 3 weeks in advance. The first five hours were sp transmission fluid and take care of a stop lamp switch recall. This is with an appointment scheduled 3 weeks in advance. The first five hours were spent looking for any other potential issues/services they could find on my car. Quoted me an additional $1600 for various repairs. $353 to replace 4 spark plugs is criminal. Once I told them no thanks, I had to wait 3 more hours until my car was given back to me. More
I love Round Rock Nissan! They always do a great job! They are great at keeping me informed and getting me out on time. But most of all they are just so sweet every time I go They always do a great job! They are great at keeping me informed and getting me out on time. But most of all they are just so sweet every time I go there! More
Service rep was super sweet and vehicle was ready exactly in the time estimated. Waiting areas were immaculate. My only complaint would be that the waiting area in Service was a little chilly 🥶. in the time estimated. Waiting areas were immaculate. My only complaint would be that the waiting area in Service was a little chilly 🥶. More
Been dealing with this dealership for over 10 years and 2 vehicles. Have had Eric as my service rep for the past few years and have had nothing but exceptional, transparent interactions with him. vehicles. Have had Eric as my service rep for the past few years and have had nothing but exceptional, transparent interactions with him. More
The guy who was dealing with my service was absent the day of service and there was a great lack of communication. I declined the service online, the next day when I went to pick my truck up it was being day of service and there was a great lack of communication. I declined the service online, the next day when I went to pick my truck up it was being serviced. Luckily it fell under warranty, which I didn’t even know if it was covered or not until picking the truck up. Buying the truck there was no cake walk either. More
I showed up unannounced and without a reservation. Round Rock Nissan’s service writer Jay listened to my complicated situation and got me in for a quick repair. Round Rock Nissan’s service writer Jay listened to my complicated situation and got me in for a quick repair. More

