Round Rock Honda

My husband and I were welcomed from the moment we arrived by all staff members. Our sales rep, Sophia was friendly, fun and took customer service to a whole new level. We purchased a vehicle from RR Honda se by all staff members. Our sales rep, Sophia was friendly, fun and took customer service to a whole new level. We purchased a vehicle from RR Honda several years ago and have since referred family and friends to Sophia. When we arrived, we were impressed at how friendly and upbeat the entire staff was. We told Sophia what we were looking for. She checked the inventory and took us out. It was another hot day in Texas so Sophia took the time to start the cars that we were interested in looking at so that the cars would cool down before we test drove them. Sophia was so knowledgeable about the cars and was able to answer all of our questions. Upon making our selection to proceed with the purchase. We were very please with the outcome of the price negotiation. Management worked with us to deliver a fair and reasonable price without a hassle. We arrived at the dealership fairly late but we never felt rushed. Tom was the business manager that took care of our financing needs. The interest rate was awesome and much better than we expected. We ran into an insurance issue towards the end of the deal. Tom offered suggestions and patiently helped us work through it. This was really the best car buying experience we've had. We really liked how the entire staff worked so well together. It was obvious that customer service is RR Honda's number 1 priority. More

Great Business...Quality Service and patience. More

I have had two new car lease experiences with Bobby and found him to be most friendly, courteous, and knowledgeable of the product. I would recommend Round Rock Honda and Bobby to my friends. My wife and found him to be most friendly, courteous, and knowledgeable of the product. I would recommend Round Rock Honda and Bobby to my friends. My wife and I both were satisfied with our 2007 Accord EX/L and our 2010 Crosstour. Service Dept. is A/OK. A. Yaeger More

Excellent experience. Not pushy at all. Knew what I wanted when I arrived at the dealership and left the dealership with exactly that! Liked the menu style list of accessories that I had to choose from wanted when I arrived at the dealership and left the dealership with exactly that! Liked the menu style list of accessories that I had to choose from including the prices of each. Sam listened to what I wanted and did not try to push me into anything I did not want to have added to my car. No strong arm tactics as I have had with other dealerships. Very friendly, honest, and professional. Extremely satisfied with my purchase. Will recommend this dealership to all! More

We were greated with smiles & helping hands as we walked into Honda. From the time we test drove cars, discussed price, & finalized paperwork, Sam was great! I could tell Sam wanted to make sure we left hap into Honda. From the time we test drove cars, discussed price, & finalized paperwork, Sam was great! I could tell Sam wanted to make sure we left happy & we did! Signed, Happy Honda Owner More

Greta experience from the minute I walked in to the minute I drove away. Very willing to work on the price to make it fit and the service during and after the sale is first rate. Pamela Luong was ver minute I drove away. Very willing to work on the price to make it fit and the service during and after the sale is first rate. Pamela Luong was very friendly, very attentive, and very knowledgeable. The business manager was also very friendly and honest, and the sales the manager PJ Shelley was also very willing to earn my business and work with my financial parameters to make this fit my budget. Awesome experience!!! More

When my son & I walked into the dealership, we were very limited on time, as I was just visiting in the area & my son had to be at work in 2 hours. I was leving to go home early the next morning, & had jus limited on time, as I was just visiting in the area & my son had to be at work in 2 hours. I was leving to go home early the next morning, & had just decided I wanted to buy a new car the night before, wanting my son to go along. So, we were on a mission & in a rush! We were greeted at the door by Bobby Washington, who listened to my needs & returned with exactly the car I had dreamed of having--color and all. One short test drive, with Bobby along to answer questions, & I was sold. I got the price I had hoped for & everything was a done deal in less than an hour Wow! Need I say more? Except to say, Bobby moved quickly, but insisted on explaining all the new things on the car I was totally unfamiliar with, making me a more confident, safe driver on my way home to "show off" my new Honda! More

Tony Dismute was the most excellent sale person. He knows the job very well. He is a honest person i have ever known. I appreciate anything he did for me. He gets everything gone. i will recommend all of my the job very well. He is a honest person i have ever known. I appreciate anything he did for me. He gets everything gone. i will recommend all of my friend go see him. I love my experiment. More

I was very impressed with this dealership! Tony I was very impressed with this dealership! Tony Dismute was excellent to work with at this dealership. This was the fastest that I have ever purcha I was very impressed with this dealership! Tony Dismute was excellent to work with at this dealership. This was the fastest that I have ever purchased a vehicle and the entire dealership was very friendly and great to work with. The follow-up since purchasing my Honda Fit has been fantastic. More

We wasted our time going doing online research through the website and using the Black Book trade appraisal tool which is apparently endorsed by the dealership because they provide a link and send the app the website and using the Black Book trade appraisal tool which is apparently endorsed by the dealership because they provide a link and send the appraisal report to the dealership upon completion. Although the report says they price may fluctuate based on the vehicle condition or the current market rates, we were seriously low-balled because the dealership felt they couldn't sell our vehicle on their lot (a Chevy Tahoe). That has nothing to do with either the condition of our vehicle nor the market value of it. In addition to that, after driving 45 minutes each way, the moment we walked into the dealership, someone else was test driving and ultimately purchased the only vehicle we wanted. When asked about finding another, we were told it would require a deposit!?!? Are you joking? A deposit for something I can do myself? In addition, during the initial phone call with the salesman, he told us he could sell the vehicle for a whopping $550 less than MSRP. That's a pretty sad "clearance" sale if that's the most you can come off the MSRP for last year's model. I received an email from another salesman after completing the vehicle appraisal that happened to contain a quote for the vehicle we wanted and it was apparently already less if you purchased from him instead. More