Round Rock Honda
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 781 reviews
Tony Dismute was the most excellent sale person. He knows the job very well. He is a honest person i have ever known. I appreciate anything he did for me. He gets everything gone. i will recommend all of my the job very well. He is a honest person i have ever known. I appreciate anything he did for me. He gets everything gone. i will recommend all of my friend go see him. I love my experiment. More
I was very impressed with this dealership! Tony I was very impressed with this dealership! Tony Dismute was excellent to work with at this dealership. This was the fastest that I have ever purcha I was very impressed with this dealership! Tony Dismute was excellent to work with at this dealership. This was the fastest that I have ever purchased a vehicle and the entire dealership was very friendly and great to work with. The follow-up since purchasing my Honda Fit has been fantastic. More
We wasted our time going doing online research through the website and using the Black Book trade appraisal tool which is apparently endorsed by the dealership because they provide a link and send the app the website and using the Black Book trade appraisal tool which is apparently endorsed by the dealership because they provide a link and send the appraisal report to the dealership upon completion. Although the report says they price may fluctuate based on the vehicle condition or the current market rates, we were seriously low-balled because the dealership felt they couldn't sell our vehicle on their lot (a Chevy Tahoe). That has nothing to do with either the condition of our vehicle nor the market value of it. In addition to that, after driving 45 minutes each way, the moment we walked into the dealership, someone else was test driving and ultimately purchased the only vehicle we wanted. When asked about finding another, we were told it would require a deposit!?!? Are you joking? A deposit for something I can do myself? In addition, during the initial phone call with the salesman, he told us he could sell the vehicle for a whopping $550 less than MSRP. That's a pretty sad "clearance" sale if that's the most you can come off the MSRP for last year's model. I received an email from another salesman after completing the vehicle appraisal that happened to contain a quote for the vehicle we wanted and it was apparently already less if you purchased from him instead. More
The Sales Representative was knowledgeable, completely responsive to our needs made an extra effort to locate and test drive a series of models,thus saving us time and frustration. Sam is bright and pers responsive to our needs made an extra effort to locate and test drive a series of models,thus saving us time and frustration. Sam is bright and personable and made for a smooth buying experience. More
Both Sam and Bill were very helpful and accommodating with my new Honda Fit purchase. I left with the car I wanted with no compromises at a price that was within my budget, and am very satisfied with th with my new Honda Fit purchase. I left with the car I wanted with no compromises at a price that was within my budget, and am very satisfied with the service I received on both the sales and financing ends. More
We needed a new vehicle because our old one was totaled during an accident. We had already owned two Hondas which were very reliable so we decided to buy another Honda. We first stopped at Round Rock Honda during an accident. We had already owned two Hondas which were very reliable so we decided to buy another Honda. We first stopped at Round Rock Honda thinking we probably will go to the other two dealers as well to find a good deal. In the showroom we met sales person Terry Doan who was very warm and genuine. After Terry learned about our accident and that we preferred an SUV he gave us a thorough introduction of all the safety features the new CR-V model has. Then he was very patient with us for test drive and color selection. Terry didn't push for up-sells and gave us a good price. The paperwork was fast and we were on our way back with our new CR-V in less than two hours! Now, one and half year later, we are still enjoying our CR-V very much. My wife drives it to work and I drive it during weekends for shopping etc. The drive is always smooth and the maintenance services at Classic Honda couldn't be better. We owe our great buying and owner experience to Classic Honda and Terry. We will definitely go back to Terry again if we ever need another vehicle. More
I have bought three new cars from Round Rock Honda/Toyota/ and GMC. I have always been treated in a courteous, professional manner, not only by the sales and finance departments, but every empl Honda/Toyota/ and GMC. I have always been treated in a courteous, professional manner, not only by the sales and finance departments, but every employee that has helped me, either in person or over the phone. I researched my purchases well before going to the dealership. Manuel Valdez facillitated two of the sales and financing with fair and competative prices and interst rates. I have been so impressed with the Roundrock Auto Group team that I have refered several friends and family, who have also bought their new cars from Mr. Valdez. He even took time out of his busy day to take a friend of mine for a test drive in a car that she had told him she had no intention of buying, but thought that is would be fun to drive. Yes, I highly recommend Round Rock Honda to anyone looking to buy a new car in a friendly, professional environment. More
We walked into Round Rock Honda at 5:50, ten minutes before closing. Terry offered to help us and walked us around the lot and I found a car I liked. It was past 6:00 now but he offered us to take a d before closing. Terry offered to help us and walked us around the lot and I found a car I liked. It was past 6:00 now but he offered us to take a drive to see if we liked it so we could think about it. He said he would be in the office in the morning and just to come in and he would help us with the car we wanted. When we arrived he let us take another test drive and asked if we had made a decision and we had. It only took two visits to his supervisor to confirm the pricing we wanted, this was about 10-15 minutes. He then offered us some food they had since it was the 4th of July holiday while we waited for the paperwork to be put together. Bill Owens walked us through all the warranty options and then finalized all the paperwork which also took around 10-20 minutes. Terry then walked us around and showed us the service area. He then went over all the books he gave us and then answered any questions we had about the options on the vehicle and how they worked. I had a very nice experience and I am very happy with my car. Thank you, Jennifer More
Dear Round Rock Honda: I appreciate the the deal!! Dear Round Rock Honda: I appreciate the the deal!! I love my new civic!! Me and my family are pleased with the courtesy, respect, promptness, pr Dear Round Rock Honda: I appreciate the the deal!! I love my new civic!! Me and my family are pleased with the courtesy, respect, promptness, professionalism and patience that we received during the purchase. Thank you so much for the military veteran discount. A special thanks to Mrs Sophia.... you made my first new vehicle purchase comfortable and pleasant. thanks - kelly family More
We were relocating from San Jose to Austin and I did not know any Honda dealer in Austin. I contacted several dealers and Steve from Roundrock answered most professionally and promptly. We had several email know any Honda dealer in Austin. I contacted several dealers and Steve from Roundrock answered most professionally and promptly. We had several email exchanges and he took time to understand our requirements and provided me with the most detailed quotes and answered all my questions with utmost sincerity and honesty. He personally picked me up from the Airport and then at the dealer the paper work process went smoothly. As a person I found Steve friendly, professional, courteous and not pushy like other car sales man I met before. I also had invited one my friend to be with me during the process and he was so impressed by Steve's professionalism that he purchased another Honda from him the very next day. I would higly recommend Roundrock honda and particularly Steve. I wish him all the best in his career. More