Round Rock Honda

Hello, my name is and I recently purchased a 2011 Honda Civic si from Round Rock Honda. Now that the formalities are out of the way I shall tell you of my whimsical journey into that wondrous place most c Civic si from Round Rock Honda. Now that the formalities are out of the way I shall tell you of my whimsical journey into that wondrous place most commonly referred to as the, "small to mid size sedan marketplace." Aaah yes, I knew that I would have my opportunity to tell you of those individuals who did not help me and tell you of those individuals who DID help me: for you see I live in Austin, Texas, and there are several Honda dealerships located within Austin, Texas; consequently, Round Rock Honda was my last stop. First my Father and I went to First Texas Honda--which was a horrible experience because the finance manager was absolutely UNWILLING to negotiate--his demeanor flirted with rudeness (however the salesman over there who helped me, I believe his name is Nick Rhodes, was very polite and respectful). Thus, we went to a second dealership, I believe that it was Howdy Honda. Overall my experience with them was good, but the salesman there asked me for my Social Security Number, which I foolishly gave to him, and later learned at Round Rock Honda that, that is a practice which is not entirely legal. I believe the salesman who took my Social Security Number is named Courtney. Alas, we have arrived at Round Rock Honda. I had been searching all day for a civic si, and low and behold Round Rock Honda had one. It was absolutely beautiful--the only one left on the lot. Red with the rear spoiler and exhaust--needless to say I love it. As soon as we walked into Round Rock Honda I could tell that business was done a little differently there: they were better staffed and gave off a much more professional appearance than both of the other dealerships combined. We were immediately asked if we had been helped as soon as we walked into the showroom (and the individual who asked us was not even a salesman!). Shortly thereafter we were introduced to Sophia Wingfield. I would like to say this--she is the reason why my Father and I bought that car from Honda. She informed me that she had been a Honda employee for 12 years and that she truly believed in the product (for she herself drives a Honda); subsequently, we took the civic for a test drive, and after some negotiating, the car was mine. I really feel as though Sophia deserves some kind of a promotion, for she is truly a loyal employee, for I wouldn't be surprised if she bleeds Honda blue, lol. But seriously, that entire operation over there in Round Rock should be your flagship for the entire region--they definitely are a cut above. But I would just like to reiterate my appreciation for Sohpia Wingfiled's professionalism and courtesy. I believe that it takes a certain type of individual to recognize that they are, at once both a representative of themselves and a representative of the conglomerate they work for: needless to say Ms. Wingfield understands this. Thus, due to her helpfulness and courtesy Round Rock Honda has secured a lifetime customer. You're probably asking yourself, 'why is this individual going to such great lengths to profess his profound appreciation for Round Rock Honda?' The answer is simple, when we left Howdy Honda things looked grim, but when we arrived at Round Rock Honda things started to look up: you see I wanted that si soooo bad, I mean I go to the University of Texas, I want a car that has some kick in it, and everyone else just kept giving excuses as to why they didn't have it in stock. And those excuses are reasonable given the horrific magnitude of the Tsunami, but these guys on the ground in Austin, Texas made it happen. And they were extremely polite and respectful--and Round Rock Honda had waaaay more foot traffic than the other two places combined!!! So anyway, to conclude, I just want to show my appreciation to Sophia Wingfield, because this really didn't take up much of my time. Also, it would behoove whomever sees this to supply Round Rock Honda with the best inventory and the most resources, because let's face it Texas is a good place to do business--and they are the best. Also, the finance manager named Tom who helped me out was extremely polite and respectful as well, and I noticed his appreciation ring that he wears on his finger for his 20 years or so of Honda service. You guys should retain him as well, he definitely knows what he's doing. Oh yeah, and I read your warnings, so follow up with me if you want to, I will be more than willing to answer any and all questions. More

Please be wary of this place. Some of the salesman is cons. In my negotiation with salesman the total price was to have included 100k 5 yr warranty. The MSRP was 23175 and the price with warranty was 2 cons. In my negotiation with salesman the total price was to have included 100k 5 yr warranty. The MSRP was 23175 and the price with warranty was 23678. I was promised over a $600 under MSRP and a good deal with warranty extension Now for the following I have myself to blame because I did not look closely until about 1hr after getting home. But when I got home I saw that I was charged 23678 for the base and 1450 for the warranty. I went back and had to fight hard to get them to fix this but was stuck with MSRP. Because they could only find 2 of the 4 negotiation paper work and they conveniently were missing the one where 23678 included the warranty. I was saved only by the fact that what was in the numbers did not make sense or add up and that they had claimed to be a no haggle dealership (obvious lie but I did fine where it was advertised). I would have cancelled the contract all together BUT in doing my research it was unlikely that I could have implemented the 3day rule. Now I will be rating them at the lowest possible when i fill the customer service. And if anyone knows that will put pressure and probably hurt then more than the con attempt More

I went to Round Rock Honda in the market for a new car, having no experience or knowledge about Honda. I left feeling very confident in my choice of car and very satisfied. Sophia greeted my mom and I ri having no experience or knowledge about Honda. I left feeling very confident in my choice of car and very satisfied. Sophia greeted my mom and I right away in a very polite manner. She helped us with everything we were looking for, which ended up being a Civic. She really payed attention to my wants and needs and I never felt pressured. Overall I am very satisfied with my Honda and can not see myself in anything else! More

We have bought 3 cars from Debbie and the experience has always been great. She is honest, sincere and a pleasure to work with and Round Rock Honda is the BEST Honda, Toyota and Hyundai dealer anywhere nea always been great. She is honest, sincere and a pleasure to work with and Round Rock Honda is the BEST Honda, Toyota and Hyundai dealer anywhere near Austin. The dealership is friendly and very professional to work with. We got a great deal all 3 times. More

We shopped around for the best price in the area and took it to round rock honda and they matched it easily. Salesperson Tony was very helpful. He did a good job of communicating with us and finance/sales m it to round rock honda and they matched it easily. Salesperson Tony was very helpful. He did a good job of communicating with us and finance/sales manager on pricing. Would recommend them for your next Honda purchase. More

Mr Dismute went beyond the expected to help us assess our car by allowing me to drive several miles to my home so my wife could also see the car. His knowledge and facts about the car seemed accurate, and he car by allowing me to drive several miles to my home so my wife could also see the car. His knowledge and facts about the car seemed accurate, and he clearly tried to convey an accurate description of pros and cons. We got the sense that he was truly on our side when it came time to negotiate a price.(sounds naive I know..but I think it is at least partially true). Thanks for your help Tony !! More

I was recently in a serious accident. Thanks to the safety features of my 2006 Honda Pilot, I was shocked to walk away with no injuries. The Pilot gave its life (totalled out) to save mine. I already safety features of my 2006 Honda Pilot, I was shocked to walk away with no injuries. The Pilot gave its life (totalled out) to save mine. I already loved that vehicle, but now that it had also proven its safety features, I definitely wanted another Pilot. I planned to purchase a pre-owned Pilot, but I decided to see what kind of a deal I might get on a new one from Round Rock Honda. I had aready purchased 4 vehicles from them and they have always been good to work with. I enjoyed working with Tony Dismute. His first priority was to ease the difficulty of my immediate situation: struggling to get a vehicle ASAP after my accident. He worked with his supervisor and very quickly came back with a good price on a new 2011 Pilot. I needed a little more time to crunch the numbers, since I had been expecting to get a pre-owned vehicle. The next day I decided the deal was too good to pass up, so I called Tony and set up an appointment. I didn't realize that he was coming in on his day off, just to make things more convenient for me. He had everything set up when I got there and I was in and out faster than ever before. I've had my new Pilot for over a week now. I love it. And I'm thankful to Tony and Round Rock Honda for helping me through a difficult situation so painlessly, and giving me a great deal. In a few years we'll need another minivan, and I trust that I'll end up buying my 6th Honda in a row from Tony and Round Rock Honda. More