Round Rock Honda
Round Rock, TX
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From the moment I entered the showroom I was met by Manuel Valdes who eventually sold me my 2011 CRV. Not only he, but everyone, was extremely courteous. All of my expectations were met and surpassed Manuel Valdes who eventually sold me my 2011 CRV. Not only he, but everyone, was extremely courteous. All of my expectations were met and surpassed. I have recommended them to anyone who tells me that they are looking for a new car. I'm very happy with my CRV and the follow-up has been terrific. I've gotten about three calls so far to ask if they can help me with the navigation system or if I have any questions about the vehicle. I've been told that I can come in any time I want and everything I have questions about will be answered. From that alone, I intend to take my new vehicle to Round Rock Honda for all my repairs and maintenance. This has truly been a great experience for me. More
I didn't go to Round Rock Honda looking for a new car. I was with my daughter who was looking for a new vehicle. She had spent most of the day at another dealership and was not impressed. I talked her int was with my daughter who was looking for a new vehicle. She had spent most of the day at another dealership and was not impressed. I talked her into going to RR Honda because I had such a great experience on the purchase of my first honda. She bought a new Accord that night. When I drove up in my 2010 civic, Arron met me in the parking lot and stated that I might qualify for an exchange program they were having at the time. He did exactly what he said he would do. I got a great new car at a price I wanted. I love my new Honda. I have sent everyone I know, looking for a new car, to Round Rock Honda. I also told them to find Arron because he was awesome! He kept in touch with me through the process and worked hard to make me happy with my purchase. He was very knowledgeable and answered all of my questions (even some questions my daughter forgot to ask about her new honda). I am definitely sold on Arron and Round Rock Honda. More
In August my husband and I walked into the Round Rock Honda Dealership and had the good fortune of meeting Lee Hunt. Our intent was to buy a car although we did not know we would purchase one that day. Honda Dealership and had the good fortune of meeting Lee Hunt. Our intent was to buy a car although we did not know we would purchase one that day. We were interested in the Toyota Corolla and a Honda CRV. We had owned a Toyota Corolla in the past and a certified Honda CRV. For me, a driver in commuter traffic, I wanted something smaller and with excellent gas mileage. Listening to us weigh the options, Lee suggested the Honda Fit, a car we hadn't considered. It immediately felt just right and we were surprised at how roomy this small car was on the inside. It fit our needs perfectly. Lee listened and helped guide us in the right direction. There was no pressure and the process was easy. He and the entire staff of Round Rock auto have given us a positive car buying experience. Lee has stayed in touch to make sure we are happy with our car, which we are, and has been warm and sincere. We returned to the service department to obtain our car mats and window tinting and have been warmly helped. We would recommend Lee, as well as the loan specialist , and the service department to anyone looking for a comfortable car buying experience. Thank you, Ms. Berquist More
My husband and I were narrowing our car search down to two vehicle types: Honda and VW. We stopped in to look at the Honda Cross Tour comparing a new (at Round Rock) and a used 2010 at another dealer and two vehicle types: Honda and VW. We stopped in to look at the Honda Cross Tour comparing a new (at Round Rock) and a used 2010 at another dealer and those both to a VW. Sam was very helpful in helping us compare the used to the new working up the differences and we discussed the benefits of each situation. We determined that we did not want the large mileage of the used for such a small difference in prices. Sam was very helpful and patient knowing that we may or may not buy on that day, of course doing his best to encourage a deal if possible. We still wanted to compare our last choice of VW to Honda. Sam let us take the Crosstour up and test it out side by side with our other VW choice in order to aid us in our final selection. We took about an hour -- going over the pros and cons of both vehicle choices; our final selection was the Honda Crosstour for its over all smooth fit and finish, functionality of ease of seat drop down with an easy pull of a lever, both seats lying flat when needed and the hatchback having a flat entry and exit without having to bend over and lift up and then out with heavy items and finally we topped it off with the leather seats. Driving back to the Honda dealer we were very satisfied with our final selection and working with both Sam and the finance representative to close out the paper work was very fast and efficient including the trade-in of our old vehicle at a great price. The whole team worked well together to complete all efforts including the after sales department for ordering and installing the trunk area rubber mat and putting on the plates when they arrived a week or two later. The car now has over 1,000 miles and is running great, its very comfortable and I hope to keep this vehicle as long as my last Honda Accord which we bought new and owned for 14 years, taking it overseas with us and back again! So regarding Sam Stipe's efforts to give us the data we requested to compare the 1 year old Crosstour to the new Crosstour, his services was outstanding. Regarding his letting us take the Crosstour on a test drive and then again let us take it to the VW dealer for a side by side comparison with our 2nd vehicle option I was very impressed with, even though we were gone for about an hour; patient and not overpowering -- well done! For the expeditious closing by Sam and his finance manager of all the paperwork for both the trade-in of our old Honda and the sale of the new Honda Crosstour once we made our decision - Bravo! I have nothing but good things to say about the sales and group of technicians doing the new installation of trunk mat and license plates at Round Rock Honda. Patty Coville More
I had an outstanding experience at Round Rock Honda, Mr.Manuel Valdez was a friendly very knowledgeable sales professional. I have bought several vehicles and never dealt with a nicer person then Mr. V Mr.Manuel Valdez was a friendly very knowledgeable sales professional. I have bought several vehicles and never dealt with a nicer person then Mr. Valdez,he went beyond his duty as a sales professional, he was honest and simply. I live 4 hrs away from Round Round but will certainly buy my next vehicle from there, it was a hassle free experience. All the staff was very friendly. I certainly have recommended Round Rock to all my friends. Thank you. More
I have purchased 4 cars from Terry so far. Terry knows me and remembers my family and my needs. He's very freindly and makes a point of talking to me when I'm there for a service visit and not buying a car. and remembers my family and my needs. He's very freindly and makes a point of talking to me when I'm there for a service visit and not buying a car. When I bought my most recent one, it started with Terry and I texting each other and exploring options for the color and style of the model I needed. More
I needed a new starter on my 2003 CRV. I was told a rebuilt starter was not available, (appronamately $225). Had to order a new one ($895). Rebuilt starters for this car are readily available. It cause rebuilt starter was not available, (appronamately $225). Had to order a new one ($895). Rebuilt starters for this car are readily available. It caused me to spend $500 that wasnt necessary. More
Tony was courteous, knowledgable, patient, and helpful. The purchase went smoothly and quickly. Likewise, the assistance with the financial part was smooth and fast. I was able to drive away in a very sh The purchase went smoothly and quickly. Likewise, the assistance with the financial part was smooth and fast. I was able to drive away in a very short time in the exact car I had wanted. More
This was my first brand new car I have ever purchased and I couldn't have asked for a better sales consultant than Tony Dismute. He answered every question I asked and helped me pick the car I wanted. I woul I couldn't have asked for a better sales consultant than Tony Dismute. He answered every question I asked and helped me pick the car I wanted. I would recommend him to anyone who goes there. More