Round Rock Honda

Johnnie Cazalas was great to work with. We finalized the deal over the phone and he got us a price that worked for us. There was no haggling or up-selling. deal over the phone and he got us a price that worked for us. There was no haggling or up-selling. More

We have dealt with dozens of vehicle dealerships and no one has equaled the quality of customer service as provided by Round Rock Honda! Everyone providing us with assistance in the selection and purchase one has equaled the quality of customer service as provided by Round Rock Honda! Everyone providing us with assistance in the selection and purchase of our new Honda CR-V and accessories was professional, friendly, knowledgeable and really know the true meaning of "customer service". It was a pleasure meeting and working with your great staff; we look forward to our future relationships at Round Rock Honda and its outstanding teams. More

. Very pleasant experience. Felt no pressure at any time. Will recommend jason to anyone I know looking for a new car. This was the first time i've bought a car and not felt like I was being took to the clea Will recommend jason to anyone I know looking for a new car. This was the first time i've bought a car and not felt like I was being took to the cleaners. We will return when look to buy our next car. More

Jason was, simply put, a nice and genuine guy. He made our family's experience hassle free. He was knowledgeable and was able to connect with us on a personal level to make sure we got/paid for what we our family's experience hassle free. He was knowledgeable and was able to connect with us on a personal level to make sure we got/paid for what we wanted/needed. Thanks Jason! More

We decided to lease a Honda Odyssey. This was the least stressful experience we have ever had. We spoke to the finance expert first. He gave us all the information we needed to seriously consider the leas stressful experience we have ever had. We spoke to the finance expert first. He gave us all the information we needed to seriously consider the lease. When we returned, it was basically to test drive the vehicle with the family and commence the paperwork. We were assisted by Jason Agulay. Even though he was rather new to this dealership, it did not hamper his ability to handle the lease smoothly. I am usually apprehensive about taking test drives with sales personnel. Jason is the first sales person who wasn't like a sales person. I mean that in a complimentary way. He was very professional and at the same time I felt like he was one of the family in the car. His sincerity was what made us feel very comfortable and at ease. He was conscientious in giving thorough instruction about the computerized features in the Odyssey. He was most helpful and the process was quick, enjoyable, and rather easy. It was rather uncanny that when he picked a random Odyssey for us to test drive, it was the interior and exterior color that we had previously decided on. It was a done deal. We are very happy with the van and look forward to dealing with this dealership and Jason in the future. More

Everyone I dealt with was very friendly and professional. Jason was new to the dealship but was great in getting questions answered and have a great overall experience! Jason was new to the dealship but was great in getting questions answered and have a great overall experience! More

After a bad experience at Howdy Honda on 6/9/12 with the 2012 Honda Civic EX I bought there, I decided to trade it in for a 2012 CR-V EX-L at Round Rock Honda on 7/2/12. On 6/22, Paul let me test drive a CR 2012 Honda Civic EX I bought there, I decided to trade it in for a 2012 CR-V EX-L at Round Rock Honda on 7/2/12. On 6/22, Paul let me test drive a CR-V and a Civic Si. He was very focused on my needs. He did not have the CR-V that I wanted at the time but he told me when the next one would be in. I put a $500 deposit down. I could not decide on whether I wanted the White Diamond Pearl or the Crystal Black Pearl. I later decided on the Crystal Black Pearl. The wait was well worth it. What a beautiful vehicle. I love it! It had 10 miles on it when I got it. Personally, for me it is worth waiting over a week for a new vehicle that was never test driven by a lot of other people. Only Round Rock Honda test drove it as is required. I bought a new 2007 Honda Civic EX back in 2007 from Paul. I do not know if I wrote a review about him then, but he is still as awesome as he was 5 years ago. He devoted as much time as I needed to get the vehicle I wanted. The used car department there gave me $18,500 for my “new” 2012 Honda Civic EX that had 859 miles on it. First Texas Honda wanted to give me $17,500 and Howdy Honda, $18,000. The MSRP on the 2012 Honda CR-V EX-L is $28,075. Dealer invoice is $26,409. Paul’s first offer was $27,575. I asked him if he would go down another $200 to $300 and they went down $225. On paper, I paid $27,350 for the CR-V. They gave me $191 over Edmund’s true market value of $18,309 for the Civic. Of course, that value keeps changing. With that figured in, it brings it down to $27,159. I also asked if he would throw in some wheel locks. He said these are worth around $87.00. Personally, I think that is a very inflated price for wheel locks, but it is what it is. That would bring the price down to $27,072 with those things considered. A week ago or so, my CR-V EX-L had a true market value of $27,050. I would say I did a pretty good job this time around, but I lost close to $2000 by trading in my “new” 2012 Civic EX that I bought from Howdy Honda. I strongly recommend Paul Koehler at Round Rock Honda if you are in the market for a new Honda. He will treat you right. My experience at Round Rock Honda was the exact opposite of the experience I had at Howdy Honda. Those guys are so tight they will not even throw in some wheel locks. Paul not only threw those in, he had them put on the vehicle! The drive from Cedar Creek to Round Rock was well worth it. More

I've bought 2 new cars in the last 6 months from Kenny and both experiences have been great. He's friendly and deals with you straight. I've appreciated the lack of hard sell sliminess that most dealers g and both experiences have been great. He's friendly and deals with you straight. I've appreciated the lack of hard sell sliminess that most dealers give you. The facilities are nice, the finance guys are friendly and don't sell too hard either. And we couldn't be happier with the Pilot and Accord. Highly recommended. More

There is no word that could best described our elation and satisfaction from the selesperson that we dealth with. This is our third (3rd) purchased from Round Rock Honda dealership and Mr. Manny Valdez wa and satisfaction from the selesperson that we dealth with. This is our third (3rd) purchased from Round Rock Honda dealership and Mr. Manny Valdez was a very highly courteous professional who guided us on our purchase of the said vehicle. His professionalism, deligence and knowledge of the product being marketed really convincingly made it easier for us to decide. We will obsolutely no doubt recommend Mr. Manny Valdez to our friends and associates who are planning of buying any Honda vihicles especially at Round Rock Honda. More

To whom this may concern: I’m not sure who to send To whom this may concern: I’m not sure who to send this complaint to, but I went online to research Hyundai customer complaints, somehow I ended up To whom this may concern: I’m not sure who to send this complaint to, but I went online to research Hyundai customer complaints, somehow I ended up finding the Penske Group. I called the contact number located on the site, however I was transferred to a Linda, which I received her voice mail. So I decided to email my complaint instead. Since I was in the area looking at Honda vehicles for my wife, I parked my vehicle near the Honda dealer’s parking lot, and then walked over to Hyundai Round Rock area to discuss an issue pertaining to my vehicle. While walking towards Hyundai I was approached by a gentleman by the name of Mr. Owens. He asked if there was anything he could help me with, and then stated his name. I begin to explain my situation, but suddenly his cell phone rings, and immediately he answers it. Mr. Owens said “Baby I’m busy, let me call you right back.” After he hangs up, he apologized, then I begin to speak again attempting to explain my circumstances; however his cell phone rings yet again, and he answers it. He stated, “Baby I can’t talk right now I’m with a customer”, although he was stressing to someone that he was with a customer he continued to speak with them. This time I walked away very irritated and annoyed. My questions I wanted to ask were regarding a tapping noise I was hearing when I initially start up my car in the morning, and I had questions regarding my warranty. I was going to walk in the Hyundai building, but I was so aggravated with Mr. Owens customer service, I left. I ended up contacting another dealer to assist me with my problem and answer my questions. Randall Hardy More