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Round Rock Honda

Round Rock, TX

4.7
788 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 788 reviews

August 12, 2019

Very Pleased Trish Sheffer was very helpful in getting the Honda Ridgeline that I wanted. She set up my iPhone and SirusXM radio stations. Then explained the exten More

by happytrucker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Weston, Sam Stipe roundrockhonda.com
Aug 12, 2019 -

Round Rock Honda responded

Thank you for the great review! We are pleased that Trish took the time to familiarize you with the features of your new Honda Ridgeline. We truly do appreciate your recommendation; please come back at any time!

August 07, 2019

Stress Free and No Pressure A special thanks to Trish Scheffer for making this car purchase stress free. There was absolutely no pressure to buy on the spot as most try to press More

by goldhouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Agulay
Aug 08, 2019 -

Round Rock Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new vehicle and look forward to seeing you again!

August 02, 2019

No hassle sales appreciated! We sincerely appreciated how easy it was to work with Cedric Jackson. He listened to what we wanted and how much we wanted to spend and helped us loc More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Jackson, Yemelia Wood (?)
Aug 03, 2019 -

Round Rock Honda responded

Jill, thank you for letting us know that you are happy with the services that Cedric offered. He will appreciate your feedback. We appreciate your business and hope that you will return soon.

July 29, 2019

Outstanding Customer Service! I was referred to Round Rock Honda to take a look at the new 2019 Honda Pilots. I was amazed at the customer service that Sophia provided. She was ver More

by cnj28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophia Wingfield roundrockhonda.com
Jul 29, 2019 -

Round Rock Honda responded

Thank you for the excellent review! We are thrilled to see that Sophia found you just the perfect Pilot for you and so quickly too! We can't wait to share your remarks with her. You're welcome back at any time!

March 01, 2019

Fantastic Experience - Trish Scheffer is the Best! I've bought a new car a time or two in the past, but my experience with Trish Scheffer at Round Rock Honda this week was one of the shining examples o More

by N. Killion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer, Amy Nguyen
Mar 02, 2019 -

Round Rock Honda responded

Wow! Thank you for the incredible review. We love knowing that both Trish and Amy took excellent care of you and could make the whole process enjoyable. We hope you love every minute of your new ride!

January 21, 2019

Scammers an Snakes in the grass My girl friend an I went in to look at few cars since the one we wanted was sold. After a bit suddenly the car we wanted wasn't sold. Then the finance More

by TimR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl Westin
Jan 22, 2019 -

Round Rock Honda responded

Tim, I express concern to see you felt disappointed in regards to any miscommunication about the vehicle during your shopping experience. Please know it is never our intention to mislead you in anyway. I would appreciate the opportunity to connect with you and review what happened. At your earliest convenience, please reach out to me at kclick@penskeautomotive.com. Thank you for your time. Best, Kyle Click General Sales Manager Round Rock Honda

August 28, 2018

Excels in customer service, competitive pricing and honesty Round Rock Honda, the staff and particularly our sales person, Paul Heath represent every attribute that is good and admirable about American business More

by Hajh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Heath
July 08, 2018

Great Place It was a full waiting room and it took longer than I was told, but I saw that they were checking back with people and keeping them up-to-date on the s More

by Lucy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Baird, Lee Tennison
Jul 09, 2018 -

Round Rock Honda responded

We truly appreciate your patience and kind review. If there is anything else you need, please feel free to reach out to us. We hope to see you again.

July 06, 2018

Excellent, fun experience. From the minute I stepped through the door, I felt comfortable and welcomed. The sales rep asked what he could help me with. I said I’m in the market More

by Honda forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Weston, Paul Heath, Grant H.
Jul 07, 2018 -

Round Rock Honda responded

Hello, Thank you for taking the time to share your review. We are very glad to hear that our team was able to take great care of you and make sure you felt 100% sure with us. We appreciate your business with us and hope to work with you again in the future.

June 27, 2018

Prompt & Polite I made an appointment online at the wrong dealership - Jonathan took my car anyway and had it back to me in speedy time. Super polite and understandi More

by lm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ortiz
Jun 28, 2018 -

Round Rock Honda responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that your experience with us went well and that Jonathan was able to help you and was understanding, polite and fast. We appreciate your kind words and we hope that you will continue to visit us in the future. Have a good day!

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