
Round Rock Honda
Round Rock, TX
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Very Pleased Trish Sheffer was very helpful in getting the Honda Ridgeline that I wanted. She set up my iPhone and SirusXM radio stations. Then explained the exten Trish Sheffer was very helpful in getting the Honda Ridgeline that I wanted. She set up my iPhone and SirusXM radio stations. Then explained the extensive features to me and answered all my questions. I would recommend anyone looking for a new Honda vehicle to contact her. More
Stress Free and No Pressure A special thanks to Trish Scheffer for making this car purchase stress free. There was absolutely no pressure to buy on the spot as most try to press A special thanks to Trish Scheffer for making this car purchase stress free. There was absolutely no pressure to buy on the spot as most try to pressure you into. She answered all our questions and helped set up all the features on the I-Phone. She has followed up to check that everything is going well and we are happy with our purchase. Trish is an excellent and knowledgeable professional and I would definitely recommend her. Thank you to Jason Agulay, Financial Service Consultant who helped make the process easy. Your fortunate to have these individuals as part of your team More
No hassle sales appreciated! We sincerely appreciated how easy it was to work with Cedric Jackson. He listened to what we wanted and how much we wanted to spend and helped us loc We sincerely appreciated how easy it was to work with Cedric Jackson. He listened to what we wanted and how much we wanted to spend and helped us locate the vehicle we wanted. No high pressure sales which we also appreciated. Although we had to patiently wait for a very busy finance department, it has handled quickly and efficiently once it was our turn. Thanks Cedric! More
Outstanding Customer Service! I was referred to Round Rock Honda to take a look at the new 2019 Honda Pilots. I was amazed at the customer service that Sophia provided. She was ver I was referred to Round Rock Honda to take a look at the new 2019 Honda Pilots. I was amazed at the customer service that Sophia provided. She was very knowledgeable about the Honda lifeline and overall products that Honda offers. We went for a test drive and I loved the Honda Pilot right off the back. I told her the color and features that I wanted and she made it happen within an hour. I was off the lot in about 3 1/2 hours total!! I will definitely be back!! More
Fantastic Experience - Trish Scheffer is the Best! I've bought a new car a time or two in the past, but my experience with Trish Scheffer at Round Rock Honda this week was one of the shining examples o I've bought a new car a time or two in the past, but my experience with Trish Scheffer at Round Rock Honda this week was one of the shining examples of what car buying should be. Trish was more knowledgeable and professional than a great many salespeople I've ever dealt with in the past, and as low pressure and friendly as anyone you'd want to meet. Amy Nguyen was also a joy throughout the paperwork process. Friendly and professional, and made the whole process a breeze. I cannot say enough good things about my experience. If you're in the market for a Honda vehicle in the Austin area, you cannot go wrong stopping by Round Rock Honda and talking to Trish. She'll steer you right! More
Scammers an Snakes in the grass My girl friend an I went in to look at few cars since the one we wanted was sold. After a bit suddenly the car we wanted wasn't sold. Then the finance My girl friend an I went in to look at few cars since the one we wanted was sold. After a bit suddenly the car we wanted wasn't sold. Then the finance manager told my girlfriend that a 4000$ warrenty was added to the contract an was required for financing. That is an illegal scam dealers use. Carl the salesman is a manipulative snake. Everytime I tried to discuss things with my girlfriend he would distract her by waving something in her face. Our first time at a big dealership thinking we would get a better deal then buy here. I'll go to a buy here then a big dealer ever again. The things they said were borderline illegal. More
Excels in customer service, competitive pricing and honesty Round Rock Honda, the staff and particularly our sales person, Paul Heath represent every attribute that is good and admirable about American business Round Rock Honda, the staff and particularly our sales person, Paul Heath represent every attribute that is good and admirable about American business. I have been buying & leasing cars for over 40 years, all across America. Never have I found a dealership that exemplifies the optimum qualities of customer caring, service, respect, quality product and very aggressive competitive pricing that Round Rock Honda does. Our sales person; Paul Heath went out of his way, and beyond to work with us to meet our changing needs, whatever the situation. Paul was an individual of the highest integrity and customer care. There never was any pressure or delays. We love our Honda and we love this dealership. I encourage anyone interested in investing their money in a top quality product with a top quality company and organization to check out Round Rock Honda and to ask for Paul. Steven & Kaycee More
Great Place It was a full waiting room and it took longer than I was told, but I saw that they were checking back with people and keeping them up-to-date on the s It was a full waiting room and it took longer than I was told, but I saw that they were checking back with people and keeping them up-to-date on the service that was being done. I was very happy with it. More
Excellent, fun experience. From the minute I stepped through the door, I felt comfortable and welcomed. The sales rep asked what he could help me with. I said I’m in the market From the minute I stepped through the door, I felt comfortable and welcomed. The sales rep asked what he could help me with. I said I’m in the market for a new car. We talked abit about what I wanted and off to the lot we went. After abot of looking around he suggested we get into one. He went over all buttons and features briefly. Never pushy or agressive. So pleasant. I toke it on a test drive and fell in love with it. We discussed cost briefly. I told him I would come back tomorrow. I did. Such a great experience. Thank you for that. Hope others have the same experience as I did. More
Prompt & Polite I made an appointment online at the wrong dealership - Jonathan took my car anyway and had it back to me in speedy time. Super polite and understandi I made an appointment online at the wrong dealership - Jonathan took my car anyway and had it back to me in speedy time. Super polite and understanding of my mistake! More