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Round Rock Honda

Round Rock, TX

4.6
781 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 781 reviews

April 29, 2023

Trish Scheffer went above and beyond! The entire experience was smooth and Trish came in and made sure we got the exact vehicle we wanted! We love our new Pilot Trailsport in the sky pear More

by brandonrylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
10 stars for Trish Scheffler!, Sam Stipe roundrockhonda.com, Sean Weaver
May 20, 2023 -

Round Rock Honda responded

We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Department here at Round Rock Honda. Thank you for the positive review and congratulations on your new Honda Pilot.

April 28, 2023

One of the best purchases. Thanks for everything. I will definitely let others know to shop at RRH. More

by vyvjala804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish, Sean Weaver
May 20, 2023 -

Round Rock Honda responded

Our Sales Team is proud to read that you had an excellent experience here at Round Rock Honda. If there is anything else we can do to assist you, please feel free to reach out.

March 20, 2023

Bought 3 cars from this place. One brand new bad transmission after 3 weeks. Another used blown clutch within 400 miles. THIEVES! Buyer Beware!! More

by jatonnakewish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yamile Woods
Mar 21, 2023 -

Round Rock Honda responded

Hi. Your feedback is important to us here at Round Rock Honda and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com

Mar 21, 2023 -

jatonnakewish responded

Hi Jason, I will have my husband contact you directly. His name is Ron Kewish. Thank you, Jatonna Kewish

Apr 18, 2023 -

jatonnakewish responded

UPDATE: We reached out to Jason the GM on March 21 and are STILL waiting to hear from him. After paying out of pocket to Round Rock Honda to repair the clutch we found that there was a Technical Service Bulletin issued pertaining to the 2021 Civic and subpar materials used for the clutch leading to premature failure. Only after filing a complaint with corporate Honda and providing Round Rock Honda the TSB number did Round Rock Honda refund the full amount (over $2500) for the clutch repair. We are still waiting for the spare key that was promised and now have expired temporary plates that Round Rock Honda can't fix nor can they tell us when the permanent plates will be in. This has to be the WORST customer service we have ever experienced. BUYER BEWARE OF ROUND ROCK HONDA!

December 04, 2022

Update 12/9/22- After my initial review Jason Jackson reached out to me to rectify my problem. While no car shopping experience can be a 100% perfect. The staff at Round Rock did an excellent job of e More

by Anthonyl.wilkinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garry Dallo
Dec 10, 2022 -

Round Rock Honda responded

Hello, Thank you for allowing us the opportunity to address and resolve your concerns. We will be sure to thank our team for showing you the care we have for our customers. If you should have any further questions, please feel free to reach out to me. Thank you, Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com

November 23, 2022

At Round Rock Honda, Trish Scheffer was amazing with her customer service. She made the entire process smooth for us and kept us informed when our car is arriving. It was great car buying experience and ple More

by sinha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 26, 2022 -

Round Rock Honda responded

It is great to read that you had a great car-buying experience here at Round Rock Honda, Sinha. We love providing amazing care, smooth processes, and informative interactions to our valued customers. Come back and see us again for your future automotive needs.

November 18, 2022

The dealership was very attentive and helpful when I was ready to make a deal for a new car. More

by kelseystewart72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer, Sam Stipe roundrockhonda.com
Nov 22, 2022 -

Round Rock Honda responded

Hello! Thank you for the positive rating of your visit to Round Rock Honda. Please let us know if there’s anything else that we can do for you in the future.

November 10, 2022

Round Rock Honda - Trish Scheffer, in particular - has given me quality customer service for several years now. Always a pleasure! More

by MizL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
Nov 10, 2022 -

Round Rock Honda responded

Hello, our team here at Round Rock Honda appreciates your five-star review. We work diligently to ensure we provide quality customer service. Thank you for your continued business. If we can be of any further assistance, please don't hesitate to reach out to us.

November 09, 2022

I visited all the Honda dealerships in the greater Austin area, and RR Honda had the best price. MSRP with no additional xx bonus on top for the dealer (some were 7k above MSRP), the required package include More

by TO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
Nov 11, 2022 -

Round Rock Honda responded

We're glad you're happy with the way we do business here and thank you for the five-star review! It's great to know that our Sales Team provided you with a professional and quality purchase experience. Please don't hesitate to reach out to us here at Round Rock Honda in the future if you need any further auto-related assistance. Enjoy your new van!

October 30, 2022

I cannot express how helpful Trish was when buying my car. I had never bought a car from a dealership before and Trish made the entire process as painless as possible. She walked me through every step an More

by emileearaujo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer and Vinh Hodges
Nov 02, 2022 -

Round Rock Honda responded

Thank you! We take our reviews seriously here at Round Rock Honda and are delighted to learn about your visit and that you drove away with a great deal on your vehicle. We appreciate your positive feedback! Our Sales Team is available should you require any extra help. Safe travels!

September 29, 2022

If you are looking for a dealership Round Rock Honda is where you need to go. Trish Scheffer was amazing!! We got our new CRV and she kept us up to date on all the details and made the whole process so ea More

by jdjarlink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Scruggs
Sep 30, 2022 -

Round Rock Honda responded

Hello, thanks for sharing your five-star review of your experience with our Sales Team at Round Rock Honda. Congratulations on your new Honda CR-V! We appreciate your business and hope to serve you for years to come.

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