Round Rock Honda

Update 12/9/22- After my initial review Jason Jackson reached out to me to rectify my problem. While no car shopping experience can be a 100% perfect. The staff at Round Rock did an excellent job of e reached out to me to rectify my problem. While no car shopping experience can be a 100% perfect. The staff at Round Rock did an excellent job of exceeding my expectations and fixing my problem. Let me start out by saying my experience with Gary and Round Rock Honda was very good. I found a vehicle on their website which met all of my expectations (Make, Model & Price). Gary reached out to me and we took care of most of the transaction via email. When he sent me over the agreement there was an extra $500. I asked him what this was for he said it was for window tint. Which overall I was fine with but knowing that tinted rear windows were standard on the vehicle I was purchasing I then asked if the front windows were tinted and he confirmed that they were. So I put down a deposit to hold the vehicle and told him to contact me when it was ready. Fast forward several days later he told me the car was ready for me to pick up. So my wife and I traveled from the Dallas area to Round Rock Honda to pick it up. I had already secured financing through one of their preferred lenders which also happens to be my employer. When I arrive at the dealership Gary shows me the vehicle and then asks me to fill out a credit app. I asked him why when I was already approved for financing. He gave me some kind of story and I filled out the app but then they started hassling me because my manager is in the UK. I explained the whole situation to him but in my mind most of the information they asked for on the app was unnecessary. Finally after waiting about an hour I was taken back to the finance office to complete the transaction and shortly there after I was on my way. More

At Round Rock Honda, Trish Scheffer was amazing with her customer service. She made the entire process smooth for us and kept us informed when our car is arriving. It was great car buying experience and ple customer service. She made the entire process smooth for us and kept us informed when our car is arriving. It was great car buying experience and pleasure to work with her. More

The dealership was very attentive and helpful when I was ready to make a deal for a new car. ready to make a deal for a new car. More

Round Rock Honda - Trish Scheffer, in particular - has given me quality customer service for several years now. Always a pleasure! given me quality customer service for several years now. Always a pleasure! More

I visited all the Honda dealerships in the greater Austin area, and RR Honda had the best price. MSRP with no additional xx bonus on top for the dealer (some were 7k above MSRP), the required package include area, and RR Honda had the best price. MSRP with no additional xx bonus on top for the dealer (some were 7k above MSRP), the required package included all the things I wanted anyway and was less than $1,500. Oh, how times have changed when you are happy to pay MSRP, but that is the time we live in! Trish Scheffer was a delight to work with; she has a no-xx way of dealing with her customers, which I like. I highly recommend you give her a call. She kept me informed throughout the ordering and waiting for my van to arrive. More

I cannot express how helpful Trish was when buying my car. I had never bought a car from a dealership before and Trish made the entire process as painless as possible. She walked me through every step an car. I had never bought a car from a dealership before and Trish made the entire process as painless as possible. She walked me through every step and made sure to do so in a timely manner. I really couldn't have asked for a better car-buying experience! More

If you are looking for a dealership Round Rock Honda is where you need to go. Trish Scheffer was amazing!! We got our new CRV and she kept us up to date on all the details and made the whole process so ea where you need to go. Trish Scheffer was amazing!! We got our new CRV and she kept us up to date on all the details and made the whole process so easy and smooth. Amazing Service!!! More

Trish Scheffer was outstanding. We brought a a Honda CRV , she keep us update on when we could expect it in. Great Service!!!! We brought a a Honda CRV , she keep us update on when we could expect it in. Great Service!!!! More

Was such an easy and great experience and transaction. Trish kept me informed throughout the entire process and got me exactly what I wanted. Trish kept me informed throughout the entire process and got me exactly what I wanted. More

Trish Scheffer was the best. She was extremely nice, responsive and if she hadn't introduced me to the HRV, I probably wouldn't have bought a Honda. I went in looking at a CRV She was extremely nice, responsive and if she hadn't introduced me to the HRV, I probably wouldn't have bought a Honda. I went in looking at a CRV and decided it was just too big for me. And the best part is NO DEALER MARKUP on top of MSRP. Don't waste your time calling around, every other Honda dealer within 6 hours of central Texas has a markup. Also, there was no high pressure sales in the finance office Evan Kelly was a dream to work with. I would recommend highly if you are in the market for a Honda, CHECK OUT ROUND ROCK HONDA. You won't be disappointed. More