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Round Rock Honda

Round Rock, TX

4.6
778 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 778 reviews

September 23, 2023

Round Rock Honda was the best dealership experience I have ever had. Trish was awesome. More

by Just Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer 5 stars, Sean Weaver
August 27, 2023

Sales and finance staff qualified and knowledable. Good financing and found the vehicle we wanted and got a fair trade in value. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar mora. Roman torres
Aug 28, 2023 -

Round Rock Honda responded

Greg, thank you so much for the great feedback and 5-star rating. We are so happy to read that our Sales and Finance Team was qualified, knowledgeable, and was able to help you find your perfect vehicle. It was a pleasure to do business with you, and we look forward to work with you again in the future at Round Rock Honda.

August 24, 2023

This was the MOST AWESOME (and easiest) time I have ever bought a car. I will always shop this dealership! BEST EVER! Cesar went above and beyond. He was just awesome! My husband bought a car there a coup More

by Lisa_miller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Mora
Aug 24, 2023 -

Round Rock Honda responded

Hello Lisa, thanks for this amazing review! It is so great to know our Sales Team provided you with an awesome car purchasing experience. We always strive to go above and beyond for our customers here at Round Rock Honda. Come see us again soon!

August 24, 2023

I had an amazing experience on my journey to purchase a vehicle. Service was fast, easy and trustworthy. More

by Luevano735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Mora
Aug 24, 2023 -

Round Rock Honda responded

Hello, thanks for this amazing review! It is so great to know our Sales Team provided you with an amazing experience while purchasing your new vehicle. Timely and trustworthy assistance is always valued here at Round Rock Honda. Come see us again soon!

July 27, 2023

A few years ago, I came to this Dealer, from Round Rock Honda, and I left super happy, and today I come back and I feel incredible with the respect, the humane and special treatment, from whoever took care More

by gyasnara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish scheffer, Sean Weaver
Jul 28, 2023 -

Round Rock Honda responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such a pleasant experience with us. Thank you for choosing Round Rock Honda. We thank you for your recommendation.

June 28, 2023

Unfortunately this dealer failed to deliver. I visited to test drive a certified Honda Pilot. A few days passed and I decided to act on it. When I contacted the dealer on a Saturday, they said More

by DaxRay
Recommend Dealer
No
Employees Worked With
Sales and Management , Sean Weaver
Jun 29, 2023 -

Round Rock Honda responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Round Rock Honda and would like the opportunity to discuss the experience you had while contacting our Sales Team about the purchase of this vehicle. Can you please send your contact information to me? I look forward to hearing from you. Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com

Jul 05, 2023 -

DaxRay responded

Jason, On June 30th I provided you my contact information and left you a voicemail. To date I have not heard back from you. Once again, Round Rock Honda has failed me at Customer Service. I will be taking my business elsewhere.

May 02, 2023

Trish Scheffer is AMAZING! My family just bought our 3rd car from her! My sales experience was smooth and I know I can trust her to be honest & fair! We now have Trish look More

by lreed94414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
May 20, 2023 -

Round Rock Honda responded

We are ecstatic to learn from your perfect review that we have earned your trust as a loyal customer at Round Rock Honda! It is a pleasure for us to know that our Sales Team was amazing and provided you with a smooth and honest car-buying experience. We hope you are enjoying your new car. We look forward to working with you again. Have a great day!

April 29, 2023

Trish Scheffer went above and beyond! The entire experience was smooth and Trish came in and made sure we got the exact vehicle we wanted! We love our new Pilot Trailsport in the sky pear More

by brandonrylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
10 stars for Trish Scheffler!, Sam Stipe roundrockhonda.com, Sean Weaver
May 20, 2023 -

Round Rock Honda responded

We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Department here at Round Rock Honda. Thank you for the positive review and congratulations on your new Honda Pilot.

April 28, 2023

One of the best purchases. Thanks for everything. I will definitely let others know to shop at RRH. More

by vyvjala804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish, Sean Weaver
May 20, 2023 -

Round Rock Honda responded

Our Sales Team is proud to read that you had an excellent experience here at Round Rock Honda. If there is anything else we can do to assist you, please feel free to reach out.

March 20, 2023

Bought 3 cars from this place. One brand new bad transmission after 3 weeks. Another used blown clutch within 400 miles. THIEVES! Buyer Beware!! More

by jatonnakewish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yamile Woods
Mar 21, 2023 -

Round Rock Honda responded

Hi. Your feedback is important to us here at Round Rock Honda and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com

Mar 21, 2023 -

jatonnakewish responded

Hi Jason, I will have my husband contact you directly. His name is Ron Kewish. Thank you, Jatonna Kewish

Apr 18, 2023 -

jatonnakewish responded

UPDATE: We reached out to Jason the GM on March 21 and are STILL waiting to hear from him. After paying out of pocket to Round Rock Honda to repair the clutch we found that there was a Technical Service Bulletin issued pertaining to the 2021 Civic and subpar materials used for the clutch leading to premature failure. Only after filing a complaint with corporate Honda and providing Round Rock Honda the TSB number did Round Rock Honda refund the full amount (over $2500) for the clutch repair. We are still waiting for the spare key that was promised and now have expired temporary plates that Round Rock Honda can't fix nor can they tell us when the permanent plates will be in. This has to be the WORST customer service we have ever experienced. BUYER BEWARE OF ROUND ROCK HONDA!

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