Round Rock Honda
Round Rock, TX
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Art and Joseph where very professional and extremely helpful. This has been a great experience. I am very happy with my new Passport. Thank you Joseph for taking the time to show me everything. helpful. This has been a great experience. I am very happy with my new Passport. Thank you Joseph for taking the time to show me everything. More
When I checked in I did not have an appointment. Kelvin said it would take 2.5-3 hours to get to it. He was right, it took less than 3 hours to complete. My car sailed through it’s routine maintenance and said it would take 2.5-3 hours to get to it. He was right, it took less than 3 hours to complete. My car sailed through it’s routine maintenance and was kept clean in the process. I could not be happier. More
Service is good; people nice. Tables and chairs in waiting need to be wiped down after each use. Someone should be watching and doing it. waiting need to be wiped down after each use. Someone should be watching and doing it. More
Excellent salesman...I will. Back and get an other one Excellent salesman... I will. Back and get an other one letter He made everything so quick and easy We love our 2020 HRV Thanks for everything Excellent salesman... I will. Back and get an other one letter He made everything so quick and easy We love our 2020 HRV Thanks for everything More
Service bay is always nice and clean which I appreciate. The waiting area was clean and tidy, fortunately fairly empty after about 11PM so keeping distance from folks wasn't difficult. WiFi works great and The waiting area was clean and tidy, fortunately fairly empty after about 11PM so keeping distance from folks wasn't difficult. WiFi works great and there are electrical outlets available in case you need to work remotely. I scheduled my service online which left off a $500 charge for one of the services. So instead of the planned $500/$600 service it was suddenly over $1000. My service writer explained their online system always "drops" that when booking online. I genuinely appreciate that my service writer gave me a $100 discount but still can't give a perfect score with something that egregious (especially right now with COVID and folks being strapped for cash). I'd still recommend this shop because they have always done good work over the years when I've had no garage and cannot do my own maintenance. Maybe call and get a firm quote though before going in for anything major. More
Excellent in every way. Best new car experience in 40 years of purchasing new vehicles. Internet purchase handled professionally and efficiently. I recommend this dealership and especially Buddy Hadley years of purchasing new vehicles. Internet purchase handled professionally and efficiently. I recommend this dealership and especially Buddy Hadley excellent More
I scheduled an appointment for an oil change, state inspection, and tire rotation. The service was fast and efficient, and (while I waited) I was able to work remotely on my laptop. Thanks for taking g inspection, and tire rotation. The service was fast and efficient, and (while I waited) I was able to work remotely on my laptop. Thanks for taking great care of my vehicle! More