Round Rock Honda
Round Rock, TX
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Trish did a great job! Had everything organized and ready to go when we came in to test drive and purchase. Great communication throughout the process. ready to go when we came in to test drive and purchase. Great communication throughout the process. More
The service advisor and technician were Very helpful, I do not believe they suggested Unneeded repairs, I felt they were very honest honest. I will definitely go there again. do not believe they suggested Unneeded repairs, I felt they were very honest honest. I will definitely go there again. More
Reliable, courteous, clean, prompt, kind, helpful, trustworthy I like to bring my car to the dealership for service. I feel like I’m treated fairly & have one record on my car. trustworthy I like to bring my car to the dealership for service. I feel like I’m treated fairly & have one record on my car. More
My issue is with the buying process and everyone else I had to communicate with at Round Rock Honda. I did not receive the best deal that I can get for being a first time car buyer and in fact it felt like had to communicate with at Round Rock Honda. I did not receive the best deal that I can get for being a first time car buyer and in fact it felt like I was taken advantage of. If I could return a car I would. The price I was negotiating for kept changing at every step of the process and I did not have a single reference point to what my correct price is because this place was disorganized and lacked communication. The car I wanted was not the same car I found online. It had less additional perks. The only highlight was that the car had the lowest miles at 15 miles. I was pressured into adding on a price during the financing signing process because it was a calculation oversight by several people. It was a headache of an experience and actually caused me to get a bad migraine that day. Overall, I'd give the process and location a 1 star. Never buying from here again. Only positive experience I had was interacting with Lance Muela. Lance is a great up and coming salesman and was very helpful in answering questions. He was a champion in that aspect and the only one that deserves a 5 star More
Great customer services & the process of driving off with our new vehicle was pretty quick and we are highly satisfied with our purchased, sales person was very friendly our new vehicle was pretty quick and we are highly satisfied with our purchased, sales person was very friendly More
Wait time was a little long. But service is always great and like how you don’t try and push other services needed. Will definitely recommend you. and like how you don’t try and push other services needed. Will definitely recommend you. More
Richard, my rep, is the best! He was attentive, described the problem the car was having, checked with me during the day, and explained the pricing. He walked with me to the checkout desk and drove my car the problem the car was having, checked with me during the day, and explained the pricing. He walked with me to the checkout desk and drove my car right up to the door! More
Juan provided excellent customer service! Very friendly, knowledgeable, and professional. Promptly received my vehicle for service and was completed in a timely fashion while I waited. knowledgeable, and professional. Promptly received my vehicle for service and was completed in a timely fashion while I waited. More
Excellebe experience purchasing a new vehicle from them. They were helpful and informative, without being overly pushy. I felt that our salesperson listened to all that I had to say, and seemed to truly tak They were helpful and informative, without being overly pushy. I felt that our salesperson listened to all that I had to say, and seemed to truly take my concerns and considerations to heart, and ultimately was able to get me a great deal on the exact car that I wanted. I would absolutely recommend them! More