Round Rock Honda

Had a amazing experience Trish Scheffer at the round rock honda location was so patient with me and understanding about everything that happened with my old car. Would highly recommend her!! honda location was so patient with me and understanding about everything that happened with my old car. Would highly recommend her!! More

I highly recommend! Trish was fantastic to work with and she didn't waste my time. I tried several dealerships and she was the best! Trish was fantastic to work with and she didn't waste my time. I tried several dealerships and she was the best! More

The salesman, Garry Dallo, was knowledgeable and not pushy. He helped me find exactly what I was looking for. pushy. He helped me find exactly what I was looking for. More

Beware of the maintenance package sold to you by finance managers. I purchased a CRV in 2022 Nov. At the timeThe finance manager proposed some maintenance packages. After some negotiations, the pkg I was so managers. I purchased a CRV in 2022 Nov. At the timeThe finance manager proposed some maintenance packages. After some negotiations, the pkg I was sold, is different then what is really included on papers. when I went for yearly maintenance, i was surprised to know that basic tire rotation is not covered. More

Great help with a slightly used Honda (first day on the market), like the one we bought new there in 2006. We love them both, shiny, comfortable and efficient for us old folks. Garry was a great processo market), like the one we bought new there in 2006. We love them both, shiny, comfortable and efficient for us old folks. Garry was a great processor and explainer. More

I have purchased two vehicles from Round Rock Honda and both times have been wonderful experiences. I specially appreciate Trisha Scheffer for her help and advice on my new vehicle. both times have been wonderful experiences. I specially appreciate Trisha Scheffer for her help and advice on my new vehicle. More

This is our 4th lease car within the last 10 yrs. The service is always impeccable. This time we really rec'd an amazing deal on a brand new 2024 HRV, We couldn't be happier with our car. We are The service is always impeccable. This time we really rec'd an amazing deal on a brand new 2024 HRV, We couldn't be happier with our car. We are grateful to our sales rep, Terry Doan, and also to the Sales Mgr, Buddy Hadley. These gentlemen made it all happen for us, Thank You, Sandy and Frank Fatigante More

My purchase at round rock honda was so painless and easy. They had me test driven and signed in less than 2 hours. I also live my new 2024 honda accord They had me test driven and signed in less than 2 hours. I also live my new 2024 honda accord More

I would give a 0 if I could. We've bought 9 Hondas here over the last 30 years. I went in without my husband this time (it was my car being replaced). I knew what I wanted, a We've bought 9 Hondas here over the last 30 years. I went in without my husband this time (it was my car being replaced). I knew what I wanted, and I knew it was on the lot. Wasted 2+ hours there. Problems experienced: - "invisible" for nearly all of the sales reps, who were standing around talking to each other, and would actually ask the couple of mid-30s men if they needed help - sales rep I got spent a LOT of time, not answering questions and showing me the car - we did get a little test drive in, but was told at the end "have your husband call me if he's interested in the car" Are you kidding me? (He wasn't - I double checked, as I couldn't believe what he had said) - spent the time to get my Honda estimate for a trade in. I knew the range it should have fallen into, and it came in significantly below. Just got a carmax estimate yesterday - $4000 over what RR Honda was offering (55% less) - left 2 messages with the Sales Manager to call me back to be able to give this feedback, only to not ever get a return call - the Sales rep actually called yesterday, my husband DIRECTLY - to see if he was interested in the car. He of course said we were no longer interested. We've been a loyal customer for 30 years. But not anymore. And at this point, the relationship is beyond repair. No need to reach out. So very maddening. Some serious training needs to be given to ensure there's no bias across age or gender. More

Trish was very professional and helpful. We love the car. I would definitely go buy another car from her and Round Rock Honda! We love the car. I would definitely go buy another car from her and Round Rock Honda! More