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Round Rock Honda

Round Rock, TX

4.6
778 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 778 reviews

May 22, 2021

Sam Stipe - the finance consultant - started to throw pens,papers,usb on the table with an unacceptable/rude/nasty attitude because I said "No thanks. I'm good with all these upgrade options." Horrible s More

by Anh Le
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Stipe roundrockhonda.com
May 25, 2021 -

Round Rock Honda responded

Anh, We take our customer feedback very seriously and would like the opportunity to learn more about the level of customer service provided. Can you please send your preferred contact method to me at Kclick@penskeautomotive.com? I look forward to hearing from you. Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

May 21, 2021

My family has bought cars from Round Rock Honda for 15+ years. Personally, this was my second car purchase from them and I couldn’t be happier with the service provided! More

by Janay.Kemp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Daniels , Sophia Wingfield roundrockhonda.com, Shane Broussard RoundRockHonda.com
May 22, 2021 -

Round Rock Honda responded

Thank you for bringing your repeat business to us. We look forward to taking great care of your family and your vehicles in the years to come.

May 21, 2021

Ron Wilkins, management, and finance went above and beyond to listen to what we wanted, educate us on the vehicles that would fit our needs, and confident throughout our purchase. Also, they were proac More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wilkins, David Carruthers RoundRockHonda.com, Sean Weaver
May 22, 2021 -

Round Rock Honda responded

Thanks, John! We are thrilled to hear that you enjoyed your time at Round Rock Honda. Our main goal is to help all our customers love their buying experience as much as you did. Enjoy your new vehicle!

May 20, 2021

Great service loved how it all turned out was very happy with the process Joshua Scruggs did a great job in helping us find the best fit vehicle for us. More

by artgnz23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Scruggs , Sean Weaver
May 20, 2021 -

Round Rock Honda responded

Hi there, We appreciate you taking the time to give us your feedback. It is wonderful to hear that Joshua was able to provide you great service and assist you into your vehicle. Thank you for choosing Round Rock Honda and we hope to continue to assist with all of your future automotive needs.

May 20, 2021

Trish Scheffer was wonderful! She was very knowledgeable and answered all our questions promptly. She gladly met us before normal business hours to accommodate our schedule. Operation of the the features of More

by Leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
May 21, 2021 -

Round Rock Honda responded

Leslie- Thank you so much for taking the time to write about your experience here at Round Rock Honda. I am very happy to see that Trish was able to make the buying process easy for you. Have a great day!

May 19, 2021

I had a great experience. The staff and everyone there were very friendly and informative. I walked out very satisfied with my new car and with the customer service I was provided with. Joe is the best! More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Jason
May 20, 2021 -

Round Rock Honda responded

Hi, Elena! Thank you for the excellent star rating and for sharing your experience. We are glad your time at Round Rock Honda was wonderful and that Joe provided the best customer service. We look forward to your next visit. Safe travels.

May 18, 2021

Mr. Westin at Round Rock Honda was helpful, knowledgeable and friendly! He helped me with my purchase of a new Accord and I would highly recommend him ! More

by Kemo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Westin
May 18, 2021 -

Round Rock Honda responded

Thank you for the great review! We are glad to know that you received helpful, knowledgeable, and friendly service during your visit. Thank you for choosing Round Rock Honda!

May 18, 2021

The sales person was very friendly and knowledgeable. I liked the upfront approach to the sale. No hidden fees, unlike other Honda dealerships. Will buy from again. More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Heath
May 18, 2021 -

Round Rock Honda responded

Thank you for the kind words, Steven! We are glad to know that you received friendly and knowledgeable service during your visit. We hope to see you again at Round Rock Honda!

May 18, 2021

Excellent, and friendly service. The salesman was terrific in helping us find a car, the deals were great in my opinion. I bought a nice Honda civic for my son. More

by Khanh Truong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Doan
May 19, 2021 -

Round Rock Honda responded

Congrats on the successful sales experience, Khanh. We hope that your son loves his new Honda Civic and we look forward to your next visit to Round Rock Honda.

May 18, 2021

Corey was fantastic! It was great working with him on leasing our new HR-V! 10 out of 10 review. He wasn’t pushy and let us take our time More

by DebT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Mooney
May 18, 2021 -

Round Rock Honda responded

Thank you for your kind words about Corey, Deb! We can't wait to share your feedback with him. Congratulations on your new HR-V; Round Rock Honda welcomes you back at any time.

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