
Round Rock Honda
Round Rock, TX
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Our family has purchased at least 5 cars through Trish Scheffer. She is great to work with and we won't go to anyone else after working with her. She can really help you find the vehicle that you want an Scheffer. She is great to work with and we won't go to anyone else after working with her. She can really help you find the vehicle that you want and need. Our daughter has special needs and Trish kept her needs in mind when working with us. She knows her job and the vehicles well. She is very efficient and does not waste your time. I had the pleasure of meeting Amy in financing this time, and she was also a pleasure to work with. She was able to explain all those details to me quite well. She offered me a paper copy if I wanted it (since I am an old person and like paper copies!) and I really appreciated that. More
This dealership is wonderful, Trish Sheffer, especially! She made the experience of locating, buying, (and operating) my new Honda CRV, a pleasure. This was a tough time to need a car, but Trish found exact She made the experience of locating, buying, (and operating) my new Honda CRV, a pleasure. This was a tough time to need a car, but Trish found exactly what I wanted. I have a lot of confidence in Round Rock Honda due to the quality of service I was shown. More
I have leased 2 cars from them with my current CRV lease coming to an end in 14 months. I had an appointment with the service department yesterday 9/2/2021 for 10.40 am. I live one hour away. When I made coming to an end in 14 months. I had an appointment with the service department yesterday 9/2/2021 for 10.40 am. I live one hour away. When I made the appointment I specifically said that I will wait for my car. When I got here yesterday I was told that they had 15 cars left over from the day before so I would have to leave my car. I complained that why did someone not call me and they apologized. I was rescheduled for 8.15 am this morning and was promised that as soon as I got here, my car would be taken in right away for the diagnostic check that was needed. Now its been almost 3 hours and the car is still waiting to be pulled in. This is so not acceptable. I could have gone to any private automotive shop near my house but I still came here since I trust the Honda service department to do the best job in finding out the cause for the electrical issue with my car. I am sad to say that I am never going to get another car from this dealership as I have lost trust. I am also going to tell everyone in my network of friends and co workers never to come to this dealership again. More
This was the best car buying experience I have ever had. Went in greeted right away and all the paperwork was smooth. Dustin Hudec was the salesman we were dealing with and he did a fantastic job. Went in greeted right away and all the paperwork was smooth. Dustin Hudec was the salesman we were dealing with and he did a fantastic job. More
Alan Laurence was very informative. He went over everything several times to make sure I understood. He was polite and understanding to all my questions everything several times to make sure I understood. He was polite and understanding to all my questions More