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Round Rock Honda

Round Rock, TX

4.6
778 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 778 reviews

September 11, 2021

Trish very helpful trying to save money for me got my new CRV fast then I thought I should have come to RR Honda’s sooner Thank you S Gibbs More

by Suegibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 12, 2021 -

Round Rock Honda responded

We know the importance of having a great experience when purchasing a vehicle. We're so glad that we lived up to your expectations. Thanks for your business.

September 03, 2021

This dealership is wonderful, Trish Sheffer, especially! She made the experience of locating, buying, (and operating) my new Honda CRV, a pleasure. This was a tough time to need a car, but Trish found exact More

by jeanjharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Sheffer 👍👍👍👍👍
Sep 03, 2021 -

Round Rock Honda responded

Thank you! Glad to see that Trish made the overall buying process easy for you. If you ever need help in the future, you know we'll be here for you!

September 03, 2021

I have leased 2 cars from them with my current CRV lease coming to an end in 14 months. I had an appointment with the service department yesterday 9/2/2021 for 10.40 am. I live one hour away. When I made More

by singh.jasjeev
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan
Sep 03, 2021 -

Round Rock Honda responded

Jasjeev, We take our customer feedback very seriously and would like the opportunity to learn more about the level of communication you encountered in regards to the electrical issue. Can you please send your preferred contact method to me at Kclick@penskeautomotive.com? Thank you, Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

Sep 08, 2021 -

singh.jasjeev responded

This is to add to the post. I got a call from the service manager Jeffrey who was very professional and nice. They have understood the point I was making and are being proactive and I think going forward customers will be treated differently. I am happy the way this has been handled by Round rock Honda. Thank you Kyle for taking the initiative to helping resolve my issue. I am very happy and my faith has been restored.

September 02, 2021

This was the best car buying experience I have ever had. Went in greeted right away and all the paperwork was smooth. Dustin Hudec was the salesman we were dealing with and he did a fantastic job. More

by Ckingquick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hudec, Sean Weaver
Sep 03, 2021 -

Round Rock Honda responded

Hi there, Thank you for telling us about your best vehicle buying experience. We hope that you enjoy your purchase and at Round Rock Honda we appreciate your business. Please don't hesitate to reach out if there is anything we can do for you.

September 01, 2021

Alan Laurence was very informative. He went over everything several times to make sure I understood. He was polite and understanding to all my questions More

by DorisForadory1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Laurence sale consultant
Sep 02, 2021 -

Round Rock Honda responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We really appreciate your business, and look forward to seeing you again on your next visit!

August 27, 2021

Trish was great! She explained everything to me & was very knowledgeable! I love my HondaCRV! Thank you! More

by Hondalove3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer
Aug 28, 2021 -

Round Rock Honda responded

Hi there, Thank you for sharing the details of your recent experience. We are pleased that our Sales Department were great and informative whilst working with you. Enjoy your purchase and thank you for choosing Round Rock Honda.

August 26, 2021

Trish Scheffer was so friendly and helpful from the beginning! I appreciated the time and help she gave me to show me all the features on my brand new 2021 Honda CRV and set up my blue tooth, etc!! More

by kathysyma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Scheffer, Sam Stipe roundrockhonda.com, Sean Weaver
Aug 27, 2021 -

Round Rock Honda responded

Hi, Kathy! The team at Round Rock Honda appreciates the 5-stars and feedback. We look forward to future visits. Safe travels in your new 2021 Honda CR-V!

August 25, 2021

Our sales man Treavor was more interested in what we wanted and had to say More

by de_bueno60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treavor Doyle, Sean Weaver
Aug 26, 2021 -

Round Rock Honda responded

HI there, Thank you for your positive review. We are thrilled you had a helpful and professional Sales experience with us here at Round Rock Honda. We are looking forward to working with you again for any of your future automotive needs.

August 25, 2021

Warm and friendly. He had answers for all of our questions and offered information on things we didn't even ask about. More

by Ssigrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Heath
Aug 26, 2021 -

Round Rock Honda responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again in the future.

August 20, 2021

This is the 3rd Honda Accord I have bought from R.R. Honda. "Happy Holidays" is always lots of fun and never grouchy. He saw to it that the car was in perfect shape before we drove it off the lot. More

by Mel Daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Doan roundrockhonda.com
Aug 20, 2021 -

Round Rock Honda responded

Hi Mel, Thank you for your fantastic review. It delights us to know that each of your experiences with our Sales Department have been lots of fun. We hope that you enjoy your Honda Accord and we appreciate your return business. At Round Rock Honda we want you to know that you are always welcome here.

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