
Round Rock Honda
Round Rock, TX
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Being a first time car buyer, Trish Scheffer made the whole process as flawless as possible. She was so amazing and would recommend her to anyone wanting to buy a Honda!! whole process as flawless as possible. She was so amazing and would recommend her to anyone wanting to buy a Honda!! More
I was relaxed throughout the entire car buying process. William (and everyone else) was easy to work with and knowledgeable. They took some time to explain and demonstrate the features of the Odyssey we b William (and everyone else) was easy to work with and knowledgeable. They took some time to explain and demonstrate the features of the Odyssey we bought. More
I had the most wonderful experience purchasing my used Toyota Venza from Andy Pai. This is honestly the nicest car I’ve ever had, and I couldn't be happier with the service I received. Andy went above and Toyota Venza from Andy Pai. This is honestly the nicest car I’ve ever had, and I couldn't be happier with the service I received. Andy went above and beyond to make the process smooth and comfortable for me. Because it was the last week of school where I work, I wasn’t able to visit the dealership or test drive the car myself initially. Despite this, Andy showed incredible kindness and flexibility. He took the time to work with my brother, showing him multiple vehicles and talking through my needs, all in good faith that I would follow up with him later. He treated my brother with the same respect as if he were the actual buyer, which showed his integrity and dedication to customer service. When I finally had time to follow up, Andy had everything ready for me, and the cars were prepared for test drives. He was respectful of my time and space during the waiting period, which I truly appreciated. Throughout the entire process, he was honest, knowledgeable, and straightforward—qualities that made me feel confident and well-informed. Andy knew he had the right vehicle for me at the right price and sold it with pride and professionalism. His friendly and kind personality made me feel comfortable from start to finish. By far, he is the best car dealer I’ve ever worked with, and I am grateful for his genuine care and exceptional service. Thank you, Andy, for making this a positive and memorable experience! More
I would like to express my gratitude to Adrian Aramburo for his assistance with a dealer add-on. His friendly demeanor and extensive knowledge regarding the car's coating significantly enhanced my understa for his assistance with a dealer add-on. His friendly demeanor and extensive knowledge regarding the car's coating significantly enhanced my understanding of the product and its maintenance. This experience was of the highest quality, and I anticipate engaging in future business with Round Rock Honda. Thank you once again for your exceptional service, which truly brightened my day. More
I feel like I got completely ripped off just needed a sheild replaced on my car that fell off on the road. They charged me $265 for the part I found on line for less than $50. Also charge $195 labor to s sheild replaced on my car that fell off on the road. They charged me $265 for the part I found on line for less than $50. Also charge $195 labor to screw it on. I’m guess 20 minutes worth of work. I’ll do it myself next time. Management was not helpful at all. I worked with Joe Gonzalez and the manager Gus Hoelscher. They chose not to help resolve the problem at all. Not $5 off. Nothing! I have 2. Vehicles I purchased from this dealership. I won’t make that mistake again. I guess it’s time to shop other brands, or at least a better dealership that cares about its customer!!! More
Excellent people to work with! ! Trish and Don are great. 100% recommend!! Give them a call or visit in person. You will be well pleased. ! Trish and Don are great. 100% recommend!! Give them a call or visit in person. You will be well pleased. More