Roswell INFINITI of North Atlanta

I purchased my vehicle March 2023 and waited a few minths to write my review. Absolutely love my 2019 qx60. Wendell (my salesrep) is a nice man but I felt once the deal was closed I had to figure out the bas to write my review. Absolutely love my 2019 qx60. Wendell (my salesrep) is a nice man but I felt once the deal was closed I had to figure out the basics of my car on my own. Thankfully, youtube helps. The car also had an unusual odor and I advised my salesperson of the odor and he stated that would be done when they cleaned the car. A few days later I go to pick up the car, the car was clean but the odor was still there so I had my car detailed by an outside source. Now the odor is gone. The car detail guy also noticed a tear on my center console in the backseat. I called the interior warranty I purchased and was denied since it happened BEFORE I bought the car and told me to work with the dealership. I knew that would be a dead end but hoped the dealership would make right of this and fix it but was also denied by them. The tear is not even an inch ling but noticeable when you pull the drink console down. This will be another out of pocket expense again for an issue I feel the dealership could have fixed as i know it would not be a high expense for them. Also, the spare key did not work and I went to the dealership to get that issue resolved and the salesrep who greeted us wanted to see paperwork for the car..who the xxxx walks around with paperwork of their car. He was able to find my information with my phone number. Overrall, the car is great but just those few details that could have been corrected by the dealership would have gone a long way..Customer satisfaction is out the window these days though. More

Wendell was very friendly. He had great customer service. We came in to see an Infiniti QX 60. He made the buying experience easy and explained the difference between the two He had great customer service. We came in to see an Infiniti QX 60. He made the buying experience easy and explained the difference between the two SUV we were looking to buy. If you are in the Atlanta area and looking for an Infiniti, I highly recommend you to visit this dealership and ask for Wendell. You will not be disappointed. More

I had an excellent experience. Quinton was extremely attentive, knowledgeable, patient & fun to work with. Far superior to several other dealerships I visited in my search for a ne Quinton was extremely attentive, knowledgeable, patient & fun to work with. Far superior to several other dealerships I visited in my search for a new vehicle. More

I purchased abused vehicle and the process was smoother and easier than any vehicle I’ve ever bought. Every person who I dealt was professionally, knowledgeable, and generous with their time. This was th and easier than any vehicle I’ve ever bought. Every person who I dealt was professionally, knowledgeable, and generous with their time. This was the best car buying experience I’ve ever experienced. More

Had a great experience! From dealing with Kristen through email for several days to walking into the dealership, everyone was very friendly. My salesman Wendell was amazing, From dealing with Kristen through email for several days to walking into the dealership, everyone was very friendly. My salesman Wendell was amazing, he took time to really explain the vehicle I was interested in and had a great sense of humor!! Phillip in finance was also a pleasure to work with. I would highly recommend them!! More

I had a wonderful experience with Infiniti of North Atlanta. I found the car I wanted, contacted Jennifer, and drove from NC to pick up the car of my dreams. When we got to the dealership everything wa Atlanta. I found the car I wanted, contacted Jennifer, and drove from NC to pick up the car of my dreams. When we got to the dealership everything was ready to go, a quick and easy experience! More

Service Tech Esmeralda provided excellent customer service made my visit smooth and easy would give 10 stars if was possible Thanks Roswell Infiniti will be upgrading my wifes infiniti car soon here! service made my visit smooth and easy would give 10 stars if was possible Thanks Roswell Infiniti will be upgrading my wifes infiniti car soon here! Keep up the great work and customer focus culture Thanks Rick Mercedes Infiniti owner since 2014. More

We purchased a 2023 QX60 and it was an absolute joy working with Jennifer. We shared with her where we wanted to be with the car in terms of price, finance options, and so. It was done 100% via text working with Jennifer. We shared with her where we wanted to be with the car in terms of price, finance options, and so. It was done 100% via text and voice calls without the hassle of visiting the dealership. She got us the numbers we wanted to pay and lined things up before showing for signatures. The whole experience was seamless and efficient. Thank you for an amazing experience, Jennifer. More

People make a business ! We bought a great vehicle. So the combination of the two makes for a fantastic experience. Thanks to Jennifer for her expertise, it made our decision We bought a great vehicle. So the combination of the two makes for a fantastic experience. Thanks to Jennifer for her expertise, it made our decision easy. I We would definitely recommend her and Roswell Infiniti. ! More

Sales and customer service were great, Jennifer was very straightforward and easy to work with, Thanks! straightforward and easy to work with, Thanks! More