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Roswell INFINITI of North Atlanta

Roswell, GA

4.6
2,611 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
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11405 Alpharetta Hwy

Roswell, GA

30076

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Showing 2,611 reviews

January 02, 2023

I had my heart set on QX60 and working with PHIL STANCIL and Wendell made the process very smooth and very pleasant, great customer service. Wendell Was very thorough and explained everything in detail answ More

by MichelleS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Stancil
Jan 04, 2023 -

Roswell INFINITI of North Atlanta responded

Hi Michelle, thank you for taking the time to leave a review for Wendell and Phil. We're happy we could meet your expectations! Please don't hesitate to reach out if you need anything at all, we're always here to help!

December 31, 2022

Top tier experience. Working with Freddy, and Scott the Service Manager was Awesome. They covered all areas of concern. More

by Mikeseipel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Freddy and Scott
Jan 03, 2023 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your positive comments about Roswell Infiniti Of North Atlanta! We're grateful for your business, have a Happy New Year!

December 31, 2022

Drove over an hour just to waste my time. Sales guy was ok but when we were just a few dollars off from making a deal he decided his commission was more important. So I walked out and he got More

by jarred.cook1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic La Barrie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ryerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Roswell INFINITI of North Atlanta responded

We appreciate all reviews, and appreciate you leaving us feedback. Yes, commission is very important to our sales consultants, that is 100% how they are paid. They do not have visibility to the amount of commission they receive on any said vehicle in order to offer each customer the same experience, no matter what vehicle they decide to purchase. We're grateful you were able to find what you were looking for elsewhere, have a Happy New Year!

Jan 03, 2023 -

jarred.cook1 responded

Yes, thank you for making me go elsewhere i recommend it to everyone

December 29, 2022

Dealership offered a special detailing of my car (inside and outside wax). Since I needed a professional wax job on my car, I chose Roswell Infiniti to do it. More

by mmcdermott99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Jan 01, 2023 -

Roswell INFINITI of North Atlanta responded

Hello! We're glad to hear you enjoyed your visit with Mark Crutchfield. Thank you for being a loyal INFINITI customer!

December 22, 2022

Knowledgeable and friendly customer service. Salesman was professional and was able to answer all my questions. More

by ecapgs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic La Barrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Roswell INFINITI of North Atlanta responded

We're happy to hear you had such a positive experience with our team! Thank you for your business, we look forward to serving you again in the future!

December 08, 2022

Jennifer T. is the best. She personable, knowledgeable, and professional. I’m happy with my new car!! More

by Ali
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Roswell INFINITI of North Atlanta responded

Hi Ali, we are very happy to have provided you with such a positive experience! We very much appreciate you taking the time to give us a review!

November 27, 2022

It was so refreshing to be treated with kindness and respect at a dealership. Car problems and maintenance can be stressful, but the ease of getting an appointment and being loaned a car to drive so I c More

by Teach2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Crutchfield
Nov 27, 2022 -

Teach2 responded

Thank you!

November 11, 2022

Excellent service- very nice personnel and great waiting area with refreshments and space to use my computer while I waited. More

by James Knight, Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Esmeralda, great job!
Nov 15, 2022 -

Roswell INFINITI of North Atlanta responded

James, thank you so much for the positive review! We're happy that we were able to provide you with such a good experience. Please don't hesitate to let us know if we can be of further assistance!

November 03, 2022

It was clean, well equipped and comfortable. We were only there for a short time but we did enjoy the experience. More

by Joley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ryerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Reyerson
Nov 08, 2022 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

November 01, 2022

I bought my M35 here 15 years ago, and have had it serviced at this dealer exclusively (except for tire services). I've consistently received excellent care for my car and consideration for me as a c More

by gtw1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Crutch field in Service
Nov 08, 2022 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

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