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Roswell INFINITI of North Atlanta

Roswell, GA

4.6
2,627 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
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11405 Alpharetta Hwy

Roswell, GA

30076

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Showing 2,627 reviews

February 03, 2021

I bought my 1st Infinity from Roswell Infinity.I am so I bought my 1st Infinity from Roswell Infinity. I am so pleased with the service that I received. I drove for almost 2 hours to buy the car and it w More

by chadcebula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pruett, Natasha Patterson
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Chadcebula, we are very happy to have provided you with such a positive experience!

January 31, 2021

I appreciate the service and attention to detail provided by Chris Hansen, my service manager. Very professional and knowledgeable. My thanks to the entire team More

by MISTERBROWN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Misterbrown01, your wonderful feedback and rating mean a lot to us.

January 31, 2021

Natasha was very knowledgeable and professional. Not only did she explain the process, but she made it easy to understood. Thanks for making my day with your friendliness and great personality. Keep up the More

by ladytvj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Patterson
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2021

I took my car in for an oil change and tire change 2 months ago. The oil light was never reset and before I tried to reset it myself I had the oil checked just to verify it was done. And apparently it w More

by SHANTELA005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service people
Feb 02, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Shantela005, We'd like to look into this further, as this is not the norm for our service department. We do not charge customers for work that was not performed, so please give us a call. Our service department direct line is 770-625-8555. We can pull up your vehicle history and take a look for you. Thank you, Roswell Infiniti

January 30, 2021

If you are looking for great customer service and well informed services, this is the place to be! I was highly impressed with the courtesy, professionalism, and the speed of service. More

by Lmalone04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Hello Lmalone04, we appreciate you taking the time to leave us this feedback. We're so glad you had a good experience with us, we hope to see you back in the future!

January 30, 2021

Erin and everyone at the dealership are wonderful! We had a great experience!!! The entire process was very easy. We would highly recommend Roswell Infinity to anyone. More

by RDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gray, Reginald Johnson, Erin Clark
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

January 29, 2021

What a nice change of pace. So refreshing to actually enjoy buying a car for myself. I really love my nifty fifty! Thanks Erin for helping me find the perfect vehicle to accommodate my needs. This place More

by Berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Clark
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Berry, thank you for your kind words and this wonderful review! We'll certainly pass it along to Erin!!

January 29, 2021

We wouldn’t buy anything except from Erin. She went to Infiniti...so now we have one. We love her and trust her...Roswell Infiniti...we are glad she is home! More

by QX80 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Clark
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Qx80 Owner, your wonderful feedback and rating mean a lot to us.

January 29, 2021

Sales management did not owner they promise to make good on issues identified with the purchased vehicle. I spoke directly with Sales Manage about tire and other issues and was promised a refund for tire co More

by tasha.m.colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quinton Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Pruett, Reginald Johnson
Feb 02, 2021 -

Roswell INFINITI of North Atlanta responded

Hi Tasha, We regret that your experience with us was not excellent. Can you please give us a call to better explain what happened? 770-625-8500 Thank you, Roswell Infiniti

January 28, 2021

Great service! This is why I'm proud to be an Infiniti owner. Chris Hanson is always a pleasure to work with - very knowledgeable and efficient. Thank you for all you do! More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Feb 12, 2021 -

Roswell INFINITI of North Atlanta responded

Kristin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Roswell Infiniti Of North Atlanta.

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