Roswell INFINITI of North Atlanta

We rate Roswell Infiniti a 5-star dealership where quality service and customer satisfaction is a MUST! More specifically, we commend our sales representative, Erin Clark, for her personable and profe quality service and customer satisfaction is a MUST! More specifically, we commend our sales representative, Erin Clark, for her personable and professional approach. On Saturday, February 27, we had an 11am appointment with her who texted us a day prior an introductory video of her and the car of interest. Upon our arrival, she greeted us with a warm smile and a relaxed demeanor. Her knowledge, experience, and guidance were welcomed along with her humor for we were in dire need of a new car, but not ready to purchase without exhausting all of our options. We departed from the lot at 1:30pm heavy in thought and returned at 2:30pm with a decision, but much to our dismay, the car was on a test drive and in the hands of another potential buyer. Sigh! Erin asked us to be patient for the general manager wanted to allot the other buyer ample time to consider his options. After waiting 2 excruciating hours of regret that we had let a hand-built car with sports car performance slip through our hands, it was now apparent that this buyer's transaction was unsuccessful. At 4pm, Erin interceded and processed our application, arranged the financing, had the car detailed, and handed us the keys at 6:30pm. We greatly appreciate the General Manager remaining true to the other buyer and to us. This purchase would not have been possible without Erin and the Roswell Infiniti team. What a great buying experience! Ask for Erin! Thank you again, Debra & Rick More

This was the fourth time I purchased a vehicle from This was the fourth time I purchased a vehicle from Roswell Infiniti and the experience was exceptional. From working with Erin in Sales through Nata This was the fourth time I purchased a vehicle from Roswell Infiniti and the experience was exceptional. From working with Erin in Sales through Natasha in the Finance department, the entire process was very efficient, quick, and professional. They are focused on serving the customer. I highly recommend Roswell Infiniti. More

I had an excellent experiencing leasing my new car! Sales person informative and helpful. Love my new Infinity! I have had excellent service from infinity that resulted in my repeat business. Sales person informative and helpful. Love my new Infinity! I have had excellent service from infinity that resulted in my repeat business. More

Best car dealership experience I have ever had. Erin was outstanding and extremely knowledgeable. We are very happy with our new QX80 and we will be recommending this dealership to all of our friends and fa outstanding and extremely knowledgeable. We are very happy with our new QX80 and we will be recommending this dealership to all of our friends and family! More

We were extremely pleased with the customer service and attention to detail in our dealings with Erin! She was fabulous to work with!! Thank you! attention to detail in our dealings with Erin! She was fabulous to work with!! Thank you! More

Always pleasant personnel and ready to assist. The (retail) parts manager is retiring Dec 31 and had good things to say, even advised me on the paint stick I bought! The areas are always well mai (retail) parts manager is retiring Dec 31 and had good things to say, even advised me on the paint stick I bought! The areas are always well maintained and cleaned and i don’t get bombarded with 10 sales people when I walk outside. I know they are around but I’ve come here 10+ years.... and just bought my second car. Thank you, Derrick. More

Great customer service. The process was quick, painless,and easy. Elizabeth Marshall is the girl to go to! Reggie is finance was awesome as well! painless,and easy. Elizabeth Marshall is the girl to go to! Reggie is finance was awesome as well! More

The purchase experience was very smooth. Damone was great, right from the start, even with preliminary calls about the car. Financing was very easy and we got a fantastic deal. We wrapped up the day great, right from the start, even with preliminary calls about the car. Financing was very easy and we got a fantastic deal. We wrapped up the day by meeting the service manager. He was very friendly and I can see that I will receive good service when the time comes. More

I have been purchasing vehicles and having them serviced here for over 10 year. Great team of folks in all areas from Sales to service. My service guy Chris H. is amazing, knowledgeable and focused on th here for over 10 year. Great team of folks in all areas from Sales to service. My service guy Chris H. is amazing, knowledgeable and focused on the customer. More

Best service ! People are kind and efficiently professional! They know how to make someone feeling good before and after service. I think I could recommend Roswell INFINITI of North Atlanta to eve professional! They know how to make someone feeling good before and after service. I think I could recommend Roswell INFINITI of North Atlanta to everybody !! Without hesitation! Thanks a lot !! More