Roswell INFINITI of North Atlanta

Efficient service A flat tire that presented a small emergency was able to be replaced, because it was not repairable. While I left my car, they were also able to fix A flat tire that presented a small emergency was able to be replaced, because it was not repairable. While I left my car, they were also able to fix a recall which did not require an additional appointment! More

Over and above expectations Terry went over and above to make sure my experience was exceptional. The entire experience from the time I drove in until the time I picked up my ca Terry went over and above to make sure my experience was exceptional. The entire experience from the time I drove in until the time I picked up my car was first rate. More

They are the best! This week I got my second Infiniti and I would not change my car and the experience at the dealership for any other. They are the best! This week I got my second Infiniti and I would not change my car and the experience at the dealership for any other. They are the best! More

NEW HEADLIGHT Terry Frye was very helpful and friendly. He called me before any services was performed. The service was fast and I got a lender car to drive. Terry Frye was very helpful and friendly. He called me before any services was performed. The service was fast and I got a lender car to drive. More

Easy in, Easy out (with a loaner in between)! My car needed to get a key programmed and they had a nice loaner ready and already started for me to use (instead of waiting around) when i dropped of My car needed to get a key programmed and they had a nice loaner ready and already started for me to use (instead of waiting around) when i dropped off my car. I was out the door headed back to work within minutes of arriving! I received a text a few hours when my car was ready to be picked up and once again, the process was fast. My keys were waiting at the front desk for me and my car was parked out front fresh from a bath! It's always nice to get your car back looking better than when you dropped it off. :) It was by far the easiest service experience I have ever received. More

Recall and service My service coordinator was very good about keeping me informed before, during and after my service appt. The gentlemen that handle the arrival and de My service coordinator was very good about keeping me informed before, during and after my service appt. The gentlemen that handle the arrival and departure from the service department are very customer service oriented More

Excellent car buying experience I worked with Bill Gray and the experience was phenomenal. He was patient with us while we worked with schedules to have my wife and I both test driv I worked with Bill Gray and the experience was phenomenal. He was patient with us while we worked with schedules to have my wife and I both test drive at different times, and at no time did we ever feel pressured to make any decisions until we were ready. While most dealers won't let you leave without a vehicle once you walk in, we had several visits with him and Infiniti over 2 weeks until we had the perfect vehicle for us. I would highly recommend Bill, the entire service staff, and Roswell Infiniti as a whole to anyone looking. We plan on purchasing again later this year, and Bill will be the first person I call. More

Very Professional I want to comment how professional, knowledgeable and efficient Richard Johnson was throughout the entire sale process. His service is second to none I want to comment how professional, knowledgeable and efficient Richard Johnson was throughout the entire sale process. His service is second to none and I would recommend him to anyone looking for a new Infiniti or pre-owned car. More

Exceptional Customer Service Richard Johnson did an exceptional job in working with me on the purchase of my vehicle. His follow up with me through the process helped me make an Richard Johnson did an exceptional job in working with me on the purchase of my vehicle. His follow up with me through the process helped me make an informed decision. He did what he said he was going to do and was always available when I had questions. Thanks Richard More