Roswell INFINITI of North Atlanta

A very pleasant experience! I walked into Roswell Infiniti Saturday, 9/17/2916 after speaking with Bill Gray and Derrick still undecided whether or not I would continue with the I walked into Roswell Infiniti Saturday, 9/17/2916 after speaking with Bill Gray and Derrick still undecided whether or not I would continue with the brand. My lease on my 2014 Q60 was coming to an end and I was considering going a different direction completely. The three of us did discuss what might be the best options for me and I agreed to test drive a 2016 Q50. I thought I would never go back to a sedan. Wrong! I loved the car. I enjoyed driving it, the handling, the way it hugs curves, the technology, the aesthetics. Everything! I read a review that described the Q50 as "slinky". I agree. So now I am driving my sixth, yes sixth Infiniti. Four including my new Q50 came from Roswell Infiniti. I had fun driving with Bill and I was glad he took the time to walk me through all of the technology. I still have a lot to lean but I am enjoying it so far. Thanks everyone for an enjoyable experience and my beautiful new ride! More

Infiniti Lease Experience This was my first experience with Roswell Infiniti. I live in Roswell but have always purchased and serviced my Infiniti vehicles at another Infiniti This was my first experience with Roswell Infiniti. I live in Roswell but have always purchased and serviced my Infiniti vehicles at another Infiniti dealer in Marietta. This was a very different experience. I actually just came to Roswell Infiniti to look at new models, with no intention of purchasing that day. They ended up having the exact model and color with the options that I wanted, so I agreed to look at pricing. Long story short, with the free oil changes and pricing, I went ahead and made a deal. It was not a bad experience by any means, however, there are much better Infiniti dealers in Atlanta. Everything felt rushed and different here. At the Marietta dealership, everything has always been first class, which I have come to expect in purchasing a luxury vehicle. Here, it was just another car dealership, car salesman type experience. I didn't leave feeling "wowed" in any way. Love my new Infiniti, but would go back to the other dealership next time for a better and more exciting experience. More

Express Oil Change, much more than expected I took my Infiniti FX 35 to the dealer for an oil change, usually I work with Jamie Miller (Jamie does a great job for me), however I was coming in fr I took my Infiniti FX 35 to the dealer for an oil change, usually I work with Jamie Miller (Jamie does a great job for me), however I was coming in from out of town business and didn't have a lot of time. Went to the express group, David helped me with my service. David was exceptional, professional and spoke with me frequently. While I was in the waiting room, I noticed that David was exactly the same way with other customers. Excellent service. I will not take my Infiniti anywhere else for service, and plan to purchase my next vehicle from the dealership, due to professionals like David and Jamie Miller, Thank you, Gerald Kelly More

Best dealership service visit ever I am overjoyed with the level of professionalism and service I received on my Infiniti G37S this week. All persons with whom I made contact with were I am overjoyed with the level of professionalism and service I received on my Infiniti G37S this week. All persons with whom I made contact with were amazing and left me very satisfied. I am unsure of names of people, really sorry for that. My service representative was amazing. More

Service department experience My experience was exemplary. They took the car in in time, took care of my concerns on time and returned the car I time for me to make my next appoint My experience was exemplary. They took the car in in time, took care of my concerns on time and returned the car I time for me to make my next appointment. The waiting room was bright, clean and comfortable. Wifi worked well. Refreshments were wel stocked with a great variety. Jamie Miller is outstanding. He takes the time to listen and talk with me. I'm a car guy so I speak car shop. This is why I love Roswell Infiniti. Will be back for sure and would recommend you to anyone for service or sales. I have worked with Derrick Baker and Wendell in service too. Derrick is like family and Wendell was great to work with. More

Great Atmosphere and Service! Everyone was extremely helpful and friendly. David was extremely professional and gave me frequent updates on the status of my car. He was open with t Everyone was extremely helpful and friendly. David was extremely professional and gave me frequent updates on the status of my car. He was open with the cost for repairs and time needed for those. Getting the loaner car was easy and fast. Checkout was fast and courteous, and my car was returned cleaned up and ready to go. Thanks for a great service experience! More

BILL GRAY GREAT PERSON TO DEAL WITH. HE WENT OVER AND ABOVE BASED ON IN MY MIND, I WAS BUYING A USED CAR. THIS IS MY FOURTH PURCHASE AND WITH ALL, THE SERVICE I GREAT PERSON TO DEAL WITH. HE WENT OVER AND ABOVE BASED ON IN MY MIND, I WAS BUYING A USED CAR. THIS IS MY FOURTH PURCHASE AND WITH ALL, THE SERVICE IS GREAT. More

Over and Above with Awesome Integrity!! Rick was very pleasant and professional. He was not high pressure, which is very important to my husband and I. He treated us like a valued customer Rick was very pleasant and professional. He was not high pressure, which is very important to my husband and I. He treated us like a valued customer. He seemed very knowledgeable about the car we were looking at as well, even though it was a Lexus and not an Infiniti. He never once tried to steer us towards a new car of the dealerships brand. We will most definitely be referring anyone looking for a new/used car to him. More

Just a standard synthetic oil change this time The service department - and in particular, Mark - is great. Highly professional, deliver on time, and treat you like a truly valued customer and fri The service department - and in particular, Mark - is great. Highly professional, deliver on time, and treat you like a truly valued customer and friend. They are really among the best. More