Roswell INFINITI of North Atlanta

Great Sales Team👍👍 I can't say enough nice things about everyone we dealt with at Roswell Infiniti!! It was an experience we had not been through in years and they made I can't say enough nice things about everyone we dealt with at Roswell Infiniti!! It was an experience we had not been through in years and they made it enjoyable!! ( The last new car we purchased was in 2006!) They were all kind, professional & extremely patient!! We dealt with both Derrick Baker & Wendell Collins -- both extremely helpful ( & just nice guys) The "other Derrick" who was in the finance department was one of the most "patient" men I've ever met as he had a lot of questions to answer !! Both my husband & I would highly recommend this dealership!! More

New Car buying Bought a New Q50S and I love it. The dealership was very accommodating. I drove in not knowing what I wanted and was allowed to look and drive multipl Bought a New Q50S and I love it. The dealership was very accommodating. I drove in not knowing what I wanted and was allowed to look and drive multiple cars. My salesman explained all of the different features and even made sure I was asking all the right questions! I never felt rushed or pressured. My salesman was Bill Gray and the manager that I spoke with was Derrick. What a great duo those two are :). Thanks for the great car buying experience. More

I'm gonna miss Bill! My family ended up buying two cars in less than 3 months from Bill and we are so happy. Bill has been amazing, answered every single question we had My family ended up buying two cars in less than 3 months from Bill and we are so happy. Bill has been amazing, answered every single question we had and has just been a real pleasure to work with. We've been regulars at CarMax because it was so straight forward and now I don't know if I will ever want to shop anywhere that Bill isn't! If you are looking for an enjoyable car buying experience then this is your guy...no doubt about it. Thank you Bill for being so amazing, helpful and honest to my family! I may just have to come up and hang out now and then! More

Great Experience with Alexis Maple Alexis was incredibly helpful in working with us to find the right QX80 for the price we wanted. Alexis worked very closely with us and ran through a Alexis was incredibly helpful in working with us to find the right QX80 for the price we wanted. Alexis worked very closely with us and ran through all of our options in each model. It truly was an exceptional and friendly experience. More

Amazing Job Bill Gray Bill Gray did a great job in finding us exactly the QX80 what we were looking for and the next day we showed up and within 45 minutes we were out the Bill Gray did a great job in finding us exactly the QX80 what we were looking for and the next day we showed up and within 45 minutes we were out the door. Paper work was ready to sign, no hassle, and Bill is the opposite of the cheesy car salesman, which was a welcomed experienced. For those that have limited time or looking for an easy experience I recommend you give Bill a call. One thing that if it was my business I would change. When you come in an buy a $70k+ car and offered a loaner for 1 night, don't tell the customer that you can't give them a comparable car for a loaner because you "may need them for recall customers that may come in." We are very easy going and our life is sales and customer experience in what we do. I think it is great that service treats customers at the top but some future clients may feel they have a second class experience from the service side considering there were 2 comparable cars that were being held, potentially if recall customers showed up. Just say you don't have any!!! I will say I asked a random client of Roswell Infiniti how he liked his QX80 and could not say enough good things about the vehicle and the dealership and its service department. One last plug ~ this totally beats the Lexus comparable. The exterior design of the QX80 is superior, the leg room for the 2nd row for those that travel with kids/family is superior and frankly not function for the Lexus and the price savings is just an added bonus when you compare them. More

Solid advisor Repaired earlier than planned. Great advisor (Terry). They forgot to wash my car so had to wait for that...but otherwise good. Libby nice, good snack Repaired earlier than planned. Great advisor (Terry). They forgot to wash my car so had to wait for that...but otherwise good. Libby nice, good snacks More

Above and beyond The team at Roswell Infiniti worked very hard to find the exact car I wanted and went out of there way to get it. Thanks to everyone who helped. I lo The team at Roswell Infiniti worked very hard to find the exact car I wanted and went out of there way to get it. Thanks to everyone who helped. I love the car. More

Pleasant & top notch! The dealership had very professional, knowledgeable employees that made you feel welcome, at home & not threatened by "hard sell" sales staff. From ou The dealership had very professional, knowledgeable employees that made you feel welcome, at home & not threatened by "hard sell" sales staff. From our first meeting with Jessica Diaz, to Richard Johnson and the others, we felt like we were "in good hands". More

After 67 cars, my first female sales representative! It's good to see Roswell Infiniti ownership build a diverse team at their dealership. I have owned 67 cats (62 of them new) and never once have I nego It's good to see Roswell Infiniti ownership build a diverse team at their dealership. I have owned 67 cats (62 of them new) and never once have I negotiated a purchase with a woman. My sales representative (Stephanie) was clearly well trained and brought a different perspective to the discussion. Very professional and to the point. I'm not sure how many more cars I have left in be but I'll return to Stephanie if she's still there. If not, I'll probably seek out a female sales person due to this great experience. More

Had temporary repair to dashboard so that I can use the car Service was satisfactory. Had to wait for the Japanese to get a new dashboard sent by a "slow boat from Japan." Infiniti provided a leased car for t Service was satisfactory. Had to wait for the Japanese to get a new dashboard sent by a "slow boat from Japan." Infiniti provided a leased car for two weeks because of the inconvenience. More