Roswell INFINITI of North Atlanta

Third time purchaser from Roswell Inifniti I have purchased three new cars from Roswell Infiniti since 2009, and each purchase has been easy & straight forward without any unnecessary haggling. I have purchased three new cars from Roswell Infiniti since 2009, and each purchase has been easy & straight forward without any unnecessary haggling. The entire staff is professional, knowledgeable, and easy to do business with. Richard represents the dealership well and is someone who you can trust to provide you with accurate information and his honest opinion. He is a pleasure to deal with and has maintained contact with me to insure I am satisfied with my Q70L after the purchase. I plan to purchase my next new car from Richard because I know I will receive the same honest & professional service in the purchase of a high quality automobile. More

Wendell made this process stressless! Two other salesman I dealt with were pushy and tried to rush me into any vehicle. Wendell took time to listen to my wants, needs, and my budget. He i Two other salesman I dealt with were pushy and tried to rush me into any vehicle. Wendell took time to listen to my wants, needs, and my budget. He is one of the few car salesman that I feel care more about the customer than a commission. I will be making sure that all of my folks go visit him! Great guy! More

Great Experience Wendell Collins was an amazing sales consultant to work with. He is the epitome of what car sales should be about. He is personable, knowledgeable an Wendell Collins was an amazing sales consultant to work with. He is the epitome of what car sales should be about. He is personable, knowledgeable and treats you like a friend. Anyone that I know who is looking for a car, I tell them about Wendell. More

It was a pleasure working with Josh, Quinton, & Samuel. We had a very definite and specific vehicle in mind---style, exterior color, interior color, interior trim, etc. The availability was tiny. They made We had a very definite and specific vehicle in mind---style, exterior color, interior color, interior trim, etc. The availability was tiny. They made a search and found it. And now it is ours !! Samuel found us a better interest rate than we found on our own...we appreciated that. More

Customer Service Wendell Collins provided a superb shopping experience when I came to Roswell Infiniti. He was knowledgeable, friendly and made me feel so comfortable Wendell Collins provided a superb shopping experience when I came to Roswell Infiniti. He was knowledgeable, friendly and made me feel so comfortable and at ease with the car shopping experience. He definitely is an industry leader when it comes to assisting his clients!! More

Great experience with Elizabeth Marshall Elizabeth was a pleasure to work with. I purchased a used vehicle found online from 250 miles away. Very high engagement over the phone, email and t Elizabeth was a pleasure to work with. I purchased a used vehicle found online from 250 miles away. Very high engagement over the phone, email and txt. No haggle, paperwork was ready when i arrived and she had the vehicle cleaned and ready when I arrived. Process was 30 minutes in/out and I love my new (used) car. More

Great SUV, Great Experience I looked at other dealerships before I purchased the Infiniti QX60. I decided on my truck because it had all the bells and whistles (fully loaded) for I looked at other dealerships before I purchased the Infiniti QX60. I decided on my truck because it had all the bells and whistles (fully loaded) for a better price compared to the other options. The sales people were knowledgeable and friendly...and patient. They answered all my questions and questions I didn't even know to ask! I had a great buying experience and would definitely recommend Infinity Roswell dealership. Thanks to Don, Bill, Sam and Bruce for taking good care of me :) More

Salesperson Reason For Rating Stephany is the reason for the favorable rating. She was assessable for all questions, even on her off day when the engine light came on 2 days after Stephany is the reason for the favorable rating. She was assessable for all questions, even on her off day when the engine light came on 2 days after purchase. More

Great experience with rusty. Rusty exceeded my expectations. He went well above and beyond in customer service. I would recommend him to any friend of mine. Facility was very c Rusty exceeded my expectations. He went well above and beyond in customer service. I would recommend him to any friend of mine. Facility was very clean and the coffee was great. More

False Advertising - Huge waste of my time I contacted the dealership to inquire about a specific vehicle listed on the Internet and Josh Andrews answered my call. The internet only had the MS I contacted the dealership to inquire about a specific vehicle listed on the Internet and Josh Andrews answered my call. The internet only had the MSRP price listed ($82,785) so I asked what is their bottom dollar for the vehicle. Josh asked "what value do you have in mind" and I gave him a number. He proceeded to tell me that he probably couldn't get there but he could sell the car for x$. He then added that if you were here in the Dealership ready to buy he could have more negotiating power. The following day my Wife took the day off and I got off work early to go to the dealership to have "more negotiating power". We were greeted by Josh at the front door and he was very nice and polite. We spent the next two hours test driving and contemplating whether or not to buy this particular vehicle. After much thought we decided to buy the vehicle. I went out to my truck and retrieved my check book, drivers license & current insurance card. Josh proceeded to the Sales Manager's office to get the paperwork started. As I sat in his office patiently waiting, Josh enters with a sheet of paper with a sales amount $3,999.00 higher than the amount he told me over the phone. At this point I was looking for a camera and someone to jump out and say this was a bad joke and you are on Candid Camera. Once I realized that he was serious and this was not a joke, I was livid. As I stated earlier, my Wife took the day off and I got off work early to arrange this meeting. I left the dealership in disbelief and told Josh to call me later if they had come up with anything different. Josh called me within 15 minutes of our departure and said they could not sell that vehicle for that price but would like to have my business on selling us a different vehicle. I explained to him that I was not pleased with what just took place and there was not a chance. If you decide to do business with this dealership I recommend proceeding with caution. More