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Roswell INFINITI of North Atlanta

Roswell, GA

4.6
2,627 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
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11405 Alpharetta Hwy

Roswell, GA

30076

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Showing 2,627 reviews

February 05, 2025

She was wonderful to inform of us but not too over the top ! She is the best !! I highly recommend dealing with her. More

by Kristiehunt83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

February 05, 2025

I had a great experience working with Jennifer! She was kind, patient and knowledgeable about my car. She continues to be available if i have any questions!!! She's a winner!!! More

by Cmgator12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ryerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scout in the service department! He was super nice and helpful.
Feb 10, 2025 -

Roswell INFINITI of North Atlanta responded

We are very happy we could provide you with a positive experience! Jennifer is an asset to the company, and we'll certainly pass along your feedback. Thank you for your business, have a great day!

January 28, 2025

I had a great experience working with Jennifer Townsend as an out-of-state buyer. She made the car-buying process quick and easy—no pressure, just professionalism. Jennifer was very responsive, answered al More

by aaronh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Roswell INFINITI of North Atlanta responded

Hello, thank you for taking the time to leave a review for us at Roswell INFINITI Of North Atlanta. We're happy Jennifer could meet your expectations! Congratulations on your new vehicle, please don't hesitate to reach out if you need anything at all!

January 11, 2025

I went to look at a 2021 Nissan Rogue i saw listed online. Wendell was very friendly and assisted me with the purchase More

by kpino81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Erica always does beyond she’s excellent. She should be the manager of the dealership. Great customer service love her to death. She keeps me coming back. More

by Patricia Alessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Denson
Jan 16, 2025 -

Roswell INFINITI of North Atlanta responded

Hi Patricia, thank you for taking the time to leave a review for us at Roswell INFINITI Of North Atlanta. We're happy we could meet your expectations!

January 04, 2025

Erica Denson is fabulous. She always does I’ll beyond and above with her customers love her. She should be the manager over there. More

by Patricia Alessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Denson
Jan 16, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

December 30, 2024

Similar to the review posted Oct 30th, 2023, I have a lot of trouble with the way the service department operates. My catalytic converter went bad. Prior to taking my car in I called to get the price. The p More

by 2008 G35 Infiniti
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
The service associate that dealt with a catalytic converter Dec 26-27, 2024. I don't blast people's name on the internet over negative experience. We all need grace and space to do better.
Jan 06, 2025 -

Roswell INFINITI of North Atlanta responded

Good morning, we're sorry to hear this. There may have been some sort of miscommunication / misunderstanding. We're forwarding this on to our service management team.

Jan 15, 2025 -

Roswell INFINITI of North Atlanta responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Have a good day!

December 12, 2024

The car is fine, my only concern is the infomation center is complicated and there is no documentation to help. The car itself has so many gadgets and features, I'm suprised that the dealership isn't more p More

by Rg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Dominic La Barrie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Roswell INFINITI of North Atlanta responded

Rg, thank you for taking the time to leave us feedback about your experience with us. We're happy to get you that information, we'd just need to know your name and which vehicle you bought. Can you please reach out directly to Dominic? Or if it's an Infiniti you bought, we're happy to send you a Quick Reference Guide! We want you to be able to enjoy all of the features your vehicle has to offer. Please call us! Thank you!

December 07, 2024

Our experience was a joy and everyone we dealt with was very professional and helpful. More

by mccawc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damone Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Roswell INFINITI of North Atlanta responded

Hello, thank you for taking the time to leave a review for us at Roswell INFINITI Of North Atlanta. We're happy we could meet your expectations! Thank you for your business, and please do not hesitate to reach out if you need anything at all!

December 07, 2024

I had a great experience at Roswell Infiniti . I inquired about a vehicle I seen online and Jennifer reached out to me. I made the appointment to test drive the car. Jennifer greeted me with a smi More

by syblesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!