Roswell INFINITI of North Atlanta

Erica always does beyond she’s excellent. She should be the manager of the dealership. Great customer service love her to death. She keeps me coming back. She should be the manager of the dealership. Great customer service love her to death. She keeps me coming back. More

Erica Denson is fabulous. She always does I’ll beyond and above with her customers love her. She should be the manager over there. She always does I’ll beyond and above with her customers love her. She should be the manager over there. More

Similar to the review posted Oct 30th, 2023, I have a lot of trouble with the way the service department operates. My catalytic converter went bad. Prior to taking my car in I called to get the price. The p of trouble with the way the service department operates. My catalytic converter went bad. Prior to taking my car in I called to get the price. The price increased when I arrived because of labor. I was told there was only one remaining catalytic converter in the Southeast which put more pressure on me to decide (I believe the associate said it was in Greeneville and they would have to have it delivered). I found out later that the part is listed on the Infiniti website for $400 less than I was charged (not including the core charge). It feels like a bait and switch type of operation. This isn't a smart way to do business. The kicker is I drove the car back home and there is a muffler noise that wasn't there previously. It seems intermittent right now. I don't think I have the time nor patience to deal with another sales scheme. I'll likely be taking my car to a local mechanic to inspect. More

The car is fine, my only concern is the infomation center is complicated and there is no documentation to help. The car itself has so many gadgets and features, I'm suprised that the dealership isn't more p is complicated and there is no documentation to help. The car itself has so many gadgets and features, I'm suprised that the dealership isn't more proactive and develops a simple Getting Started Guide, nothing fancy but simply a little something to help new owners. More

I had a great experience at Roswell Infiniti . I inquired about a vehicle I seen online and Jennifer reached out to me. I made the appointment to test drive the car. Jennifer greeted me with a smi I inquired about a vehicle I seen online and Jennifer reached out to me. I made the appointment to test drive the car. Jennifer greeted me with a smile and friendly attitude and had the paperwork ready for me to Review. When I test drive the car, she was very knowledgeable about the vehicle, telling me all the good bells and whistle the car have.I can truly tell you I bought the car. I purchased the car for my birthday and when I arrive to pick up the car the next day, I had a big red bow and birthday card on the car. More

Our experience was a joy and everyone we dealt with was very professional and helpful. very professional and helpful. More

Jennifer was very thorough and wasted no time getting my mom into her new car! Thanks so much for your help, highly recommend! mom into her new car! Thanks so much for your help, highly recommend! More

Great group of people, very helpful from start to finish. Will definitely purchase again or refer. Will definitely purchase again or refer. More

Nicole was great to work with. Very professional and went beyond to make my daughter's first car memorable. Very professional and went beyond to make my daughter's first car memorable. More

Nicole was magnificent. She knew how to create a comfortable space and was very knowledgeable about the car purchased. She knew how to create a comfortable space and was very knowledgeable about the car purchased. More