Roswell INFINITI of North Atlanta

Professional & personable sales & management team Infiniti automobiles are high quality, dependable, and an excellent value, which is why our recent purchase is our third over the past 10 years. We c Infiniti automobiles are high quality, dependable, and an excellent value, which is why our recent purchase is our third over the past 10 years. We continue to buy/lease from Roswell Infiniti because of the professional and personable sales team who consistently meet/exceed our requirements. We've been very pleased with each sales management interaction with Derrick Baker, great manager to work with!! This year we had the pleasure to work with Stephany P Duncan from their sales team ... simply put, she is excellent to work with. Knowledgeable, professional and personable ... Stephany goes above and beyond to delight her clients ... e.g. due to work commitments, when my wife was unable to pick up her new car this weekend when it came in, Stephany was kind enough to bring it to our home before my wife left for work ... Wow! Can't ask for much more than that! I highly recommend this dealership for their service, sales support, and getting a great value! Thank you so much Stephany and Derrick, and the whole Roswell Infiniti team!!! More

Worst experience ever I would advise everyone to stay away from this dealership. While car shopping online I came across a Volvo XC 60 that was located at Roswell Infiniti I would advise everyone to stay away from this dealership. While car shopping online I came across a Volvo XC 60 that was located at Roswell Infiniti, I contacted the sale department to ensure the car was still there. The sale rep confirm that the vehicle was still available and sitting on the lot this was at 1:00 pm. After driving 2 hour to the dealership we arrival to find out that the car had been on a test driver since 8:00 am, after they confirm earlier that the car was on the lot. The sale rep did not know when the vehicle was expected back. That wasn’t too big of a deal because there were a few other cars in the area that we wanted to check out. After checking out the other cars we contact Roswell to see if the car was back from the test driver which it was. After test driving the car we decided that we wanting to purchase the vehicle. We explain to the sale rep that we already had per approve financing for a certain amount from out credit union, which he state wasn’t a problem because we not far off from the asking price. During the processing of paper work he kept on suggesting that we finance the car through Roswell, which we kept on declining. After completing the majority of the paperwork he told us that the price was nonnegotiable and being that it was after 5 pm on Friday we were unable to contact our credit union to adjust the amount of preappoval. We spoke to the sale manage to explain to him the situation and ask if they would be willing to hold the car until Monday at which time we could contact our credit union. He refuse stating that the only option was to finance the car through them to because they would not hold the car for the weekend. We understood the car was sold as buy as is because it was used but we also ask if a completed inspection was done on the vehicle which they confirm. After owning the car for less than a week it start making a strange normal noise while steering. We took it to a local Volvo Dealership to find out that the car need 2 front axles which cost 1000.00 a piece to replace. I contact Roswell Infiniti to be told that the car was sold as is and that they only do inspection for Infiniti vehicle only . If that was explain up front we would not have purchase the Vehicle from them. We also purchase the poly steel package and it took several calls and emails over a 6 months period to have apply the protection to the car. When we got the car back from the detail shop at Infiniti the car was cover with white spot and the Volvo decal was missing. I contact them again to be told that there was nothing they could do because it was not cause by their detail shop, More

Everyone should check their inventory! Roswell Infiniti had the best prices and better inventory than three other dealerships. It was worth the drive from Kentucky. They know there invento Roswell Infiniti had the best prices and better inventory than three other dealerships. It was worth the drive from Kentucky. They know there inventory as well as their product line. More

Roswell and Chris- Well Done We have a QX60. Had issues with the transfer case. The team (specifically Chris) at Roswell knows it is a hassle to deal with car issues and he make We have a QX60. Had issues with the transfer case. The team (specifically Chris) at Roswell knows it is a hassle to deal with car issues and he makes it easy and fast to get it done. They are good at what they do, very good about communicating status and the fleet of loaner cars gives you a chance to test out other cars for down the road. Things break. That is normal. But fixing them right, well and fast is the standard they set. More

Bought My Dream Car Josh in sales was simply awesome! He helped me every step of the way. I will go back for service and to repurchase, a great experience overall. Josh in sales was simply awesome! He helped me every step of the way. I will go back for service and to repurchase, a great experience overall. More

Best buying experience to date It’s hard to say a buying experience is enjoyable, but it was at this dealer. They had polite staff who were knowledgeable and helpful and provided me It’s hard to say a buying experience is enjoyable, but it was at this dealer. They had polite staff who were knowledgeable and helpful and provided me a low stress buying experience. More

David Busey..the Service manager was the very best! David was perfect. The best. he was friendly, helpful, ….I tot there at 6:30 AM and he was ready to go. He was much better than this website. David was perfect. The best. he was friendly, helpful, ….I tot there at 6:30 AM and he was ready to go. He was much better than this website. More

Buying a car Russell was great to work with. Yada yada. I can't believe how stupid this survey and its rules are. You need to revise it! Russell was great to work with. Yada yada. I can't believe how stupid this survey and its rules are. You need to revise it! More

Rusty was excellent That was the second car I purchase, pleased with both. Nice selection and models. Rusty is the best is knowledgable and thoughtful. Car was very clean That was the second car I purchase, pleased with both. Nice selection and models. Rusty is the best is knowledgable and thoughtful. Car was very clean More

Easy to work with and knowledgeable Richard was very informative, friendly, and helpful when purchasing my new car. He was willing to work with my to setup a fair deal that would work fo Richard was very informative, friendly, and helpful when purchasing my new car. He was willing to work with my to setup a fair deal that would work for both of us. This is the second car we have purchased from him, and plan on continuing to do business with him and the Roswell INFINITI team in the future. More