Roswell INFINITI of North Atlanta

wonderful; everyone was very nice and friendly- no pressure, Loved Elizabeth Marshall. She is very kind, nice, non presurring, knowlegeable, helpful, caring, willing to be on my terms of buying. She didn't hav Loved Elizabeth Marshall. She is very kind, nice, non presurring, knowlegeable, helpful, caring, willing to be on my terms of buying. She didn't have my contact info and just believed in me & trusted that I was going to buy a car when I was ready - she waited.& provided me with exactly what I wanted..She is an exceptional saleswoman and genuienly cares to build a relationship with me. She went to the bat with me as far as pricing and guided me through a painless process. Derrick was very nice to me as well, & wanted to make sure I got exactly what I wanted, too. He allowed Elizabeth to handle this whole process and she did it with such grace, professionalism and wanted to satisfy me. I highly recommend her and applaud her for a job welldone. Sam in finance was very nice and easy to work with. This experience was a very good one. I am in love with my new car; my1st in 18 years! More

No Wait Time! From time you drive in the dealership someone is there to attend to your car service needs. No wait; No. Sweat!!! Always pleased with the services. From time you drive in the dealership someone is there to attend to your car service needs. No wait; No. Sweat!!! Always pleased with the services. More

Service Trent was very courteous, professional, and efficient when I came in. He let me know how long it would take and his time was accurate. Trent was very courteous, professional, and efficient when I came in. He let me know how long it would take and his time was accurate. More

Great Experience Richard Johnson made the process of buying our 2018 Infiniti QX80 so easy. His knowledge of the vehicle and willingness to answer all of our questions Richard Johnson made the process of buying our 2018 Infiniti QX80 so easy. His knowledge of the vehicle and willingness to answer all of our questions was instrumental in helping us make a decision. If you want a salesman who is patient and not pushy, I highly recommend Richard. I was also impressed with his follow up after the sale including a very detailed tutorial of how to use and enjoy the awesome features this vehicle offers. More

Second times a Charm! I worked with Elizabeth for my first car purchase but couldn't find right car, I am so glad I came back. She is amazing! I worked with Elizabeth for my first car purchase but couldn't find right car, I am so glad I came back. She is amazing! More

The service at Roswell Infiniti is always exceptional. I have purchased 2 new Infiniti vehicles from this dealership because of the wonderful service department. I have been getting my vehicles serviced he I have purchased 2 new Infiniti vehicles from this dealership because of the wonderful service department. I have been getting my vehicles serviced here for 16 years. Jamie and Mark always make sure I get excellent service. More

Service Department I always go to Roswell Infiniti to get my car serviced. The agents are professional, courteous and friendly. Their waiting area is always clean and I always go to Roswell Infiniti to get my car serviced. The agents are professional, courteous and friendly. Their waiting area is always clean and accommodating. More

Best customer service ever I have been coming to Roswell Infiniti for 2 years now and the service is awesome. The last 2 repairs I had to have were out of the blue and inconveni I have been coming to Roswell Infiniti for 2 years now and the service is awesome. The last 2 repairs I had to have were out of the blue and inconvenient for me to bring in. They actually picked up my car, dropped off a loaner, had it fixed and returned within 2 days. Awesome service everytime. More

Great service, bad car wash Service rep and service was great however the complimentary car wash was not very good. It’s my wife’s car and she notices and asked if “the car was w Service rep and service was great however the complimentary car wash was not very good. It’s my wife’s car and she notices and asked if “the car was washed?” Now I should have check closer before leaving the dealership. But, I haven’t had to do that in the pass. More

Great Customer Experience Chris (Hanson) went above and beyond with helping me during my most recent visit. When he found out the tires I needed for my car weren’t ordered for Chris (Hanson) went above and beyond with helping me during my most recent visit. When he found out the tires I needed for my car weren’t ordered for my scheduled appointment, he gave me a loaner vehicle and had an associate drive nearly an hour away to my work to drop off my car after the work was done so that I wasn’t inconvenienced. Always great customer service at this dealership. More