Roswell INFINITI of North Atlanta

Great service for over 16 years! We bought our Infiniti I35 in May 2002. For the last 16 years Roswell Infiniti has provided all our service needs. The last call was due to dead bat We bought our Infiniti I35 in May 2002. For the last 16 years Roswell Infiniti has provided all our service needs. The last call was due to dead battery. They did the service work on time and at a fair price. We could not ask for a better dealership and service department. The team has helped us to drive the same car for 16 years and we are looking forward to enjoying the car for several more years. Half of that is due to the quality of the car with the other half due to the great service department. Kudos to of the team members, especially Jamie Miller, the best service provider in the state! Sorry Sales Department we won't be seeing you any time soon. More

ThreePete This is my third lease of an infiniti. I love the car! Wendell made the process fun and easy. He reached out to me and my husband to come to the deale This is my third lease of an infiniti. I love the car! Wendell made the process fun and easy. He reached out to me and my husband to come to the dealership and turn in my old lease for a new 2018 model. The car keeps getting better and better. More

Hard top convertible Anthony was very knowledgeable and friendly. He was not pushy and answered all of our questions. He made this a very good experience. I would recom Anthony was very knowledgeable and friendly. He was not pushy and answered all of our questions. He made this a very good experience. I would recommend him to anyone. More

Great buying experience Very forthright in their business dealings. It took a bit longer than I would have liked but overall very good experience. They were very busy so the Very forthright in their business dealings. It took a bit longer than I would have liked but overall very good experience. They were very busy so the financing department was backed up. More

New QX30 Purchase Richard Johnson is wonderful to work with. He leased me the last Infinity and yesterday, August 6, he was instrumental in assisting me with the pur Richard Johnson is wonderful to work with. He leased me the last Infinity and yesterday, August 6, he was instrumental in assisting me with the purchase of a new QX30. He is well organized and knows the details of the vehicles. My husband and I both were very pleased with the service both with Richard and the other individuals at Infinity. More

Great Sercice Thank you for the great service and timely repairs to my car. I will continue to bring any issues I have to this dealership. Thanks Thank you for the great service and timely repairs to my car. I will continue to bring any issues I have to this dealership. Thanks More

Used Qx60 purchase Me russel was very knowledgeable professional. Not pushy which I liked and addressed every question we had. We didn’t like our trade in value but he h Me russel was very knowledgeable professional. Not pushy which I liked and addressed every question we had. We didn’t like our trade in value but he had nothing to do with that. He went the extra mile for us We love the car. More

New car My wife wanted to drive three different vehicles from three different dealers. We showed up at infinity roswell and was greeted by Anthony Smith, he h My wife wanted to drive three different vehicles from three different dealers. We showed up at infinity roswell and was greeted by Anthony Smith, he had the answers to all of our question, was not pushy and got our test drive. We left to decide what vehicle we would be purchasing and spoke back with Anthony Smith that evening and told him that we were going with the QX80 and found 2 on his lot. Anthony’s manners and knowledge is what brought us back there for a purchase. From there we are new owners. Everyone at this dealership was curteous, helpful and not pushy. We will be back again! More

Purchase QX 50 The only negative of the experience was the vehicle delivery. The tires still had some type of chalk or marker that was not cleaned off. It would ha The only negative of the experience was the vehicle delivery. The tires still had some type of chalk or marker that was not cleaned off. It would have been better if they hadn't even attempted to wash it. The delivery presentation was awful. More

Service representative was very attentive and pleasant. Overall customer service was very good. However, I needed a new tire. Chris, the service rep. called me to let me know the cost. I needed to touch Overall customer service was very good. However, I needed a new tire. Chris, the service rep. called me to let me know the cost. I needed to touch base with my husband before giving the go ahead for a new tire. I called back in 5-10 minutes to okay the new tire. Brittany, took the call and said Chris was on the phone. Chris told me I could leave a message, so I left a message with Brittany to say we were okay with the new tire. She told me she would give Chris the message. I called 1 hour after the time I was initially told the car would be ready to check on the pick up time. At that time, Chris told me he never got a response. I told him I called. He told me to head back and he would get the tire put on ASAP. Apparently the call went to a call center and there is a Chris that works at another service center which is why he never received the message. Chris handled the situation quickly for me. The wrong car was brought out for me, but, again, Chris handled the situation in a timely manner. More