Roswell INFINITI of North Atlanta

Efficient I knew what I wanted and my sales rep helped me get it done quickly. Rusty walked me through the features of the car very effectively. He knew the c I knew what I wanted and my sales rep helped me get it done quickly. Rusty walked me through the features of the car very effectively. He knew the car well. He also explained my deal well. More

Amazing My husband and I had an excellent experience! Elizabeth took all the stress out of buying a car. This was by far the best experience we have had buy My husband and I had an excellent experience! Elizabeth took all the stress out of buying a car. This was by far the best experience we have had buying a car. Elizabeth went above and beyond to make sure the buying process was seamless. We are very thankful to have found such a great dealership with a great team behind it! More

Car service At my last car service, the service people did not return my air filter and it cost me $200 to go to an independent mechanic on the road to find this At my last car service, the service people did not return my air filter and it cost me $200 to go to an independent mechanic on the road to find this mistake. When I spoke to the service manager about it, he claimed that that is impossible because an idiot light would’ve come on telling me of this problem. Service manager defended service center, did not offer an apology and did not offer me any type of compensation More

Always top-notch customer service! Travis at the express service was fabulous after a last minute and stressful flat tire on my morning commute! His team got me into a loaner vehicle qu Travis at the express service was fabulous after a last minute and stressful flat tire on my morning commute! His team got me into a loaner vehicle quickly and he kept me up to date on cost and repairs needed! Infiniti always makes scheduled and “unscheduled” vehicle service less stressful! More

Lease QX50 Dropped in to Roswell Infiniti to test drive a QX50, had just left Lexus and a test drive. Anthony Smith met me on Saturday he lot with a smile and w Dropped in to Roswell Infiniti to test drive a QX50, had just left Lexus and a test drive. Anthony Smith met me on Saturday he lot with a smile and was very eager to assist. We looked at about 10 vehicles and test drove a model, I decided to get quotes on Blue/ with wheat interior. Anthony sold me on every positive aspect of why I should buy that vehicle and not leave with out, I got a great deal, Anthony was very instrumental in selecting that car. As someone who was in customer service for 40 years, Excellent Service stands out like a bright light, thanks for a wonderful experience. k Campbell More

Outstanding Service Dept My family have been taking all of our Infiniti’s to Roswell Infiniti for over 10+ years. The Service Advisors are personable and always show compassi My family have been taking all of our Infiniti’s to Roswell Infiniti for over 10+ years. The Service Advisors are personable and always show compassion for the problems you may have with your vehicles. They just don’t fix the problem but they advise you of things that need attention on your vehicle. The Service Advisors get to know you personally. By name. TTgry do an outstanding job. More

First Service at Roswell Infiniti I made an appointment for service and when I arrived I was immediately greeted with a smile by Mark Crutchfield...service advisor. Mark was extremely I made an appointment for service and when I arrived I was immediately greeted with a smile by Mark Crutchfield...service advisor. Mark was extremely professional and documented my service requirements and provided all information regarding the service process. Mark could not have made the vehicle service easier and I had a high comfort level that my new Infiniti Q70L was going to be serviced at the highest level possible. In addition to Mark (advisor), a service manager greeted me in the waiting room and explained exactly what was being performed and the approximate completion time factor. I was also greeted by Rushdi Rabia, the gentleman that sold me the car to make sure things were going well...which I deeply appreciated. More

My technician was very detailed This place is awesome! My technician, Donald, whom I specifaclly request on every, visit is always very detailed and clear in his assessment of my veh This place is awesome! My technician, Donald, whom I specifaclly request on every, visit is always very detailed and clear in his assessment of my vehicle's needs. More

Exemplary Service! Bruce and Mark made getting a replacement part for my car so easy. Mark handled my tire issue and and my first service professionally and efficiently Bruce and Mark made getting a replacement part for my car so easy. Mark handled my tire issue and and my first service professionally and efficiently - I now have total confidence in this dealership!! More

Oil change service Excellent from start to finish. Text alert of services needed was awesome. The level of service those far has been amazing. The process has been easy Excellent from start to finish. Text alert of services needed was awesome. The level of service those far has been amazing. The process has been easy and very quick each time we have visited. More