Roswell INFINITI of North Atlanta

Great service done quickly Came in for two new tires and expected to have to wait for service. They had my car in, serviced and back to me within 45 minutes. They were also exce Came in for two new tires and expected to have to wait for service. They had my car in, serviced and back to me within 45 minutes. They were also exceptionally friendly and courteous. More

Excellent buying experience! Wendell was great to deal with for my car purchase! He was committed to finding the perfect car for me and was patient in my decision making. Even a Wendell was great to deal with for my car purchase! He was committed to finding the perfect car for me and was patient in my decision making. Even after the sale he has continued to follow up and make sure I am happy. I will go back to him in a few years for my next Infiniti. More

A very impersonal customer service I used to come here because the service was good. Now, the customer service is done via text messages while you are in a waiting room and the person y I used to come here because the service was good. Now, the customer service is done via text messages while you are in a waiting room and the person you are communicating is in a separate office a few yards away. There were a few questions I had regarding my car's inspection, and they didn't even bother to explain it to me face to face, an ALL CAP text was sent to my phone saying that the car needs to be left overnight. Well, I couldn't do that. Then I got a text that my car was ready and when it came time to pay, I was just standing in the waiting room waiting for someone to approach me to pay (used to be like that). I texted them, to which they replied that I had to go to the office to pay. And they were not even busy! I'll just go to my local mechanic for oil change and more personal service. More

Patient, kind and awesome! Everyone at Roswell Infiniti was a pleasure to work with. Our sales rep, Elizabeth was diligent but not pushy at all while I took the time to make up Everyone at Roswell Infiniti was a pleasure to work with. Our sales rep, Elizabeth was diligent but not pushy at all while I took the time to make up my mind on what I wanted. I love my new QX60 and I loved working with her. Joshy helped us too so he can't go unrecognized. Thank you to everyone who made this a wonderful experience. More

Great service! The service department is what brought me back for my 2nd Infiniti. Mark Crutchfield is great to deal with for service needs. Also had a great exper The service department is what brought me back for my 2nd Infiniti. Mark Crutchfield is great to deal with for service needs. Also had a great experience with Wendell Collins for purchasing a new car. More

Excellent experience After several weeks of searching for the right vehicle I finally found it. Customer service was outstanding. This was my first experience purchasing After several weeks of searching for the right vehicle I finally found it. Customer service was outstanding. This was my first experience purchasing a vehicle and Wendell and Derrick made it a very pleasurable experience. Far less stressful that I ever imagined. We chose to drive 3 hours away to get our Pathfinder and it was certainly well worth the drive. From start to finish great! More

Awesome!!! Respectful!! I originally bought my vehicle at you Atlanta location, but due to the customer servicer. I change my location to do business, which Roswell location I originally bought my vehicle at you Atlanta location, but due to the customer servicer. I change my location to do business, which Roswell location is almost 2hr from my resident. But customer service is very important to me when spending my money. Due to Rushdi Great CS, I refer by brother who bought an Infiniti Q70L. Keep up the good work and I will continue to purchase my vehicles at you location and refer customer to you. More

Great business They are fast and very professional. The store is nicely keep with clean restroom. They also have great snacks. The team did a great job getting me in They are fast and very professional. The store is nicely keep with clean restroom. They also have great snacks. The team did a great job getting me in and out More

Customer Service I have always been treated with the utmost respect and concern for any problem I have. They are wonderful -- in addition to the quality workmanship! I have always been treated with the utmost respect and concern for any problem I have. They are wonderful -- in addition to the quality workmanship! More

Awesome Experience Service experience was effortless. Made appointment online. Morning of service, I was greeted by nice, professional employee who confirmed services to Service experience was effortless. Made appointment online. Morning of service, I was greeted by nice, professional employee who confirmed services to be completed. I stayed at the dealership while my oil change was completed - enjoyed free coffee and wifi. More