Roswell INFINITI of North Atlanta

Very good sales experience with Jennifer. She listened to us, showed the difference between choices and had the patience with our decision.. She made "closing our deal" a good experience. She listened to us, showed the difference between choices and had the patience with our decision.. She made "closing our deal" a good experience. Also, very good service experience with Essy, a very professional & helpful service rep. for our 1st LOFX. More

I'm in awe of the true professionals that are at this location. I was truly blessed by this visit and the help I was given by Erin and the others. I highly recommend that this be your place of choice whe location. I was truly blessed by this visit and the help I was given by Erin and the others. I highly recommend that this be your place of choice when purchasing a vehicle. More

I had been searching for the perfect truck for over a year when I came across a pre-owned truck they had. I immediately reached out and spoke with Erin, who went outside in the rain and sent me a video o year when I came across a pre-owned truck they had. I immediately reached out and spoke with Erin, who went outside in the rain and sent me a video of the truck inside and out since I was over 2 hours away and didn't want to make the drive until I was certain it was what I wanted. Once I knew it was exactly what I was looking for, I spoke with he manager, Derrick, who was extremely nice and pleasant to deal with. When all of the details were ironed out, I worked with Matt, "the finance guy" as I called him, and he got all of the paperwork ready to go. I drove the 2 hours after work and was in and out in under an hour. It was an amazing process from start to finish, and I would highly recommend them to anyone searching for a vehicle. Thanks for the great experience! More

Recently my Infiniti failed emission inspection at an independent emission inspection station. I brought my vehicle to Roswell Infiniti of North GA. I usually have my vehicle serviced at a different Inf independent emission inspection station. I brought my vehicle to Roswell Infiniti of North GA. I usually have my vehicle serviced at a different Infiniti dealership which I have been going to for 10 years. Roswell Infiniti was closer and since it was only the catalyst bank 2 that needed to be replaced, I thought there would not be an issue in bringing there for service. I was told by the service consultant that the cost to replace the catalyst bank 2 would be $2,300, $1,000 for the part and $1,300 for labor. I called the service consultant at the Infiniti dealership that I usually go to and was told the labor charge to replay the catalyst on my vehicle is $600, not $1,300. After I had the work completed at the dealership where I usually go to, I called the service manager at Roswell Infiniti and explained the situation. Instead of taking ownership of the discrepancy, he proceeded to make comments such as, “I’m not saying that is what is going on, but maybe they are using parts that are not genuine Infiniti parts”. The price different wasn’t the replacement part, it was with the labor charge! Not only will I never again go to Roswell Infiniti to have my vehicle serviced, I will not even consider buying a vehicle from them. Maybe the owner of Roswell Infiniti should consider how much revenue is being lost due to their service manager’s customer interactions. More

The service was great. I thought the car wash has much improved and was on par with a $25 car wash. I thought the car wash has much improved and was on par with a $25 car wash. More

I've been using Roswell INFINITI of North Atlanta for many years to service my G37. They've given excellent customer service and had my car ready in a timely manner. A shout out to Esmeralda Riveria, BJ many years to service my G37. They've given excellent customer service and had my car ready in a timely manner. A shout out to Esmeralda Riveria, BJ and to Scott Owens who helped me this last visit! Thank you. More

Jennifer was great! We love our Infiniti, she was very knowledgeable and helped us make the best decision for our family. Thanks! knowledgeable and helped us make the best decision for our family. Thanks! More

Erin Clark is an amazing person. She was communicative. She kept us updated. And made sure that I got my 2022 Infiniti QX60. Erin is super friendly and honest and my husband and I enjoyed my car buying ex She kept us updated. And made sure that I got my 2022 Infiniti QX60. Erin is super friendly and honest and my husband and I enjoyed my car buying experience fully! More

I had a wonderful experience at Roswell Infiniti. Kudos I had a wonderful experience at Roswell Infiniti. Kudos to Erin Clark my Salesperson who listened to my needs and quickly delivered. Thanks so much I had a wonderful experience at Roswell Infiniti. Kudos to Erin Clark my Salesperson who listened to my needs and quickly delivered. Thanks so much for your professional service. More

It was a pleasure meeting all the folks at Roswell Infinite. The service was great! We will definitely be giving them our business in the future. Infinite. The service was great! We will definitely be giving them our business in the future. More