Roswell INFINITI of North Atlanta

Erin was great. ALOT of personality and knowlegeable on infinity cars Patient and made my prcoess enjoyable. ALOT of personality and knowlegeable on infinity cars Patient and made my prcoess enjoyable. More

I only planned on looking. Erin made it happen. ! She was wonderful and professional love her Erin made it happen. ! She was wonderful and professional love her More

Used to get great service. After spending thousands of dollars on service My most recent service experience was a mess. My visit was on 8/9/2022 and had a low tire pressure After spending thousands of dollars on service My most recent service experience was a mess. My visit was on 8/9/2022 and had a low tire pressure warning light. The first signed estimate and scope of work was for $190, to replace the tire under the tire road hazard warranty. This estimate was given to me after the technicians and service advisors inspected the vehicle. I signed and authorized the repair. About an hour alter, expecting the work to be completed, the service advisor came out with a new estimate that was double the first and brought estimates to replace all of the tires. I saw that the Roswell Infiniti website price matches competitors and warehouse clubs(policy is posted on their website). I asked about a price match. More time passes, and I am told they do not price match Costco (which is considered a warehouse club). I informed the Service advisor that my experience to this point was not meeting any expectations. Nobody apologized for the time it took and for the mistakes made earlier in the day. I was never thanked when I paid. I reached out to the Roswell Infiniti customer service and nobody has reached called me back. Please use my experience as a warning of doing business with Roswell Infiniti as their policies and promises are not worth the paper they are written on. More

My husband and I were treated with the utmost cordiality by a great team of employees. Erin Clark was fantastic at working us through the purchase process. You will love working with her. The whole exper by a great team of employees. Erin Clark was fantastic at working us through the purchase process. You will love working with her. The whole experience was a very pleasant one. Erin is on your side!! More

This was my first time buying a car out of state and Erin made it so easy. She sent me a video of the car inside and out and showed some of the options. We drove 5 hours one way to purchase the car and whe made it so easy. She sent me a video of the car inside and out and showed some of the options. We drove 5 hours one way to purchase the car and when we arrived Erin had everything prepared and was very organized. We didn't have to sit in a dealership all day which we really appreciated. Matt in financing was also a pleasure to work with. I definitely recommend Roswell Infiniti and Erin! More

10+ Stars for Erin Clark. She was great in helping us pick a car. Great Job. She was great in helping us pick a car. Great Job. More

Working with Erin was an absolute pleasure! It was my first time purchasing a car and she was extremely patient when I encountered a minor setback. I never felt pressured to make a decision, an It was my first time purchasing a car and she was extremely patient when I encountered a minor setback. I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Erin stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Erin if you are considering buying a new or previously owned vehicle! More

Salesman Damone Newton left a great impression on us. He was very knowledgeable and very professional. Mr. Newton treated us like valued customers. He listened to us and made our car shopping experience He was very knowledgeable and very professional. Mr. Newton treated us like valued customers. He listened to us and made our car shopping experience easy. He is an asset to Roswell Infiniti. More

Love my new Infiniti QX 80! ! Erin made the whole experience so easy and pleasant! Go see her, you won’t be disappointed! ! Erin made the whole experience so easy and pleasant! Go see her, you won’t be disappointed! More

Erin was so great to work with. She made the whole process so easy and seamless! I will definitely be calling her for my next car purchase for my family! Thanks Erin! She made the whole process so easy and seamless! I will definitely be calling her for my next car purchase for my family! Thanks Erin! More