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Roswell INFINITI of North Atlanta

Roswell, GA

4.6
2,627 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
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11405 Alpharetta Hwy

Roswell, GA

30076

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Showing 2,627 reviews

March 05, 2025

Jennifer Townsend exceeded all expectations. She worked well into the evening on a Friday, making sure we got exactly the vehicle we wanted. We’re very happy with our purchase! More

by kc9423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We are very appreciative for your business. We work hard to make sure our clients are our top priority! We hope you have a great day!

March 02, 2025

Jackie was consistent and professional would definitely recommend her for anyone looking to purchase a vehicle More

by dnell38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

March 01, 2025

I can’t say enough good things about this dealership! The service is exceptional, and Wendell has made me feel like family since I bought my car in 2020. It’s truly a welcoming place here. More

by flblackpanther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Roswell INFINITI of North Atlanta responded

We're so glad that we were able to go above and beyond your expectations! Thank you so much for being a loyal customer, we very much appreciate you. Please let us know if there's anything we can do for you, we're always happy to help!

February 23, 2025

There are the best! Excellent service! I would definitely recommend them when purchasing a vehicle.! More

by Justinjosiah02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

I recently purchased an INFINITI QX80 from Roswell INFINITI, and I couldn't be more satisfied with my experience. My sales agent, Anthony, was truly outstanding from start to finish. What really st More

by Iesha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your business! We're happy to hear that you were able to connect with Anthony, he's a wonderful member of our team. Please let us know if you need anything in the future, we're always here to help!

February 16, 2025

It was a pleasure working with & purchasing my Kia Sportage with Jenn today. She made this purchase a very enjoyable experience. I will definitely recommend Roswell Infiniti & Jenn to friends, family More

by Ptoshaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Roswell INFINITI of North Atlanta responded

Hi Ptoshaj, thank you for taking the time to leave a review for us at Roswell INFINITI Of North Atlanta. We're happy we could meet your expectations! Congratulations on your new vehicle, please don't hesitate to reach out if you need anything at all!

February 11, 2025

My salesman Mr. Anthony Smith, exceeded my expectations. Mr. Smith, was very courteous, very professional as well as knowledgeable of the Vehicle I purchased. Roswel More

by Mrs. Bethea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Roswell INFINITI of North Atlanta responded

Mrs. Bethea, we are very happy we could provide you with a positive experience! Anthony is an asset to our team, and we're so happy to hear that you were able to connect with him. Congratulations on your new vehicle, please don't hesitate to reach out if you need anything at all. Thank you!

February 07, 2025

Received immediate attention upon entering the dealership, very friendly, professional staff (Jennifer and Elizabeth), helpful and personable More

by janecavallo52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Marshall
Feb 14, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

February 06, 2025

I purchased my third car at this dealer, great experience, our salesperson Jennifer was exceptional More

by bill a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

February 06, 2025

Buyer beware! I purchased a car from Infiniti Nissan Roswell in early November, 2024. When I purchased the vehicle at Roswell infinity I was assured the vehicle we More

by Chanelsoares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wendell Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Roswell INFINITI of North Atlanta responded

Hi Chanel, We're very sorry to hear you're having this issue. We pulled up the history of the vehicle, we see nowhere that it failed emissions in the past, and it fully passed the emissions inspection we performed in July of 2024 before we sold it to you. The emissions inspection is saved in the state computer and we have the certificate number. Upon our inspection, there were no red flags. We're not sure where you're continuing to have it repaired at, but they should be warrantying any repairs they make that are not resulting in a fix. We did not knowingly sell a faulty vehicle, cars are machines that can break down. Again, we're sorry to hear of the issues the Altima has caused.

Mar 27, 2025 -

Chanelsoares responded

I understand that the vehicle passed the emissions inspection in July 2024 and was sold with an AS-IS agreement. However, my concern isn’t just about the vehicle’s age; it’s the fact that the check engine light and emissions issues appeared just days after I drove the car off the lot. While I did decline the warranty, I expected a vehicle to be in proper working order and free from known issues at the time of purchase, especially since I was assured that it had passed a thorough inspection. I recognize that mechanical issues can arise over time, but the problem with the emissions system seemed to be an ongoing issue that wasn’t properly addressed during your inspection. After spending over $1,000 on repairs, I’ve now learned that the root cause was a crack in the fuel pump located in the gas tank, which had been affecting the vehicle’s performance and safety. The fuel pump has now been replaced, and the issue seems to be resolved. However, the ongoing nature of the problem and the associated costs have been frustrating, particularly since this issue was not identified earlier, and it seems to have been present at the time of purchase. I would appreciate your consideration in helping to cover the costs related to the diagnosis and repair, as this was an issue that was not disclosed and likely existed when the vehicle was sold.

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