Roswell Honda
Roswell, NM
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Chris is helpful, friendly, thorough on his explanation of price, billing & services being done. No surprises when the bill comes. Chris calls before work is done so I know what will be billed, options ava of price, billing & services being done. No surprises when the bill comes. Chris calls before work is done so I know what will be billed, options available & what is wrong with my vehicle. Service time is prompt. Service itself is friendly. More
Honda has always been very friendly and efficent with our service. We bought the Pilot and have had all service done at the Roswell Dealership. service. We bought the Pilot and have had all service done at the Roswell Dealership. More
I visited Roswell Honda and spoke to Chris Granados, Service Writer, about a Service Needed light that had just come in my car. Chris immediately took care of my concern. After the problem was determine Service Writer, about a Service Needed light that had just come in my car. Chris immediately took care of my concern. After the problem was determined, he explained it in detail and gave me a written explaination including the price. He made sure I understood the timeline and the importance of getting my 30,000 mile service done. I was very pleased with the overall experience. More
I have boght 2 new cars from Roswell Honda in the past year and a half, I always get great deals and excellant service, and the people are always friendly year and a half, I always get great deals and excellant service, and the people are always friendly More
I will never take my car in again for a check engine light. They charge $115.00 just to find out what the engine light came on for. They tell me they will wave the fee if you have them fix whatever the light. They charge $115.00 just to find out what the engine light came on for. They tell me they will wave the fee if you have them fix whatever the problem is. However in my situation the engine light was due to a fuel tank leak and they tested the fuel cap and found it to be leaking ( wasnt holding pressure). So because of this and there being no labor to put on a new fuel cap they wanted to charge me $35.00 for a new cap and the $115.00 for diagnose fee after they told me they would wave the fee. How do they feel they can charge 115.00 for a diagnose test. I would not recommend this dealership if all you have is a check engine light on. More
I have a 2002 Honda CRV & this dealer has done all service work on this vehicle, including purchase of tires. I have always been treated with the upmost respect, not only by the people in the service service work on this vehicle, including purchase of tires. I have always been treated with the upmost respect, not only by the people in the service department, but also sales & reception. I have confidence in them that if they suggest additional work, I do not question them, but believe it is necessary. I will continue taking my vehicle to this dealer for any and all work that is required, knowing I will leave with a job well done. Thanks guys More
I brought in a Honda Civic to have work done and Chris could not of been more helpful and friendly during the entire process. He maintained patience even after I continued to add work that I forgot neede could not of been more helpful and friendly during the entire process. He maintained patience even after I continued to add work that I forgot needed to be done. He made sure that I had a vehicle to drive while mine was in the shop. I was updated with cost information when it changed and I never felt a pressure to purchase. I recommend this dealership to anyone who needs work done on their car and I plan on buying my next vehicle from them due to the outstanding service. More
I recently just had the timing belt package service done to my 1999 Prelude. Chris was by far the best service advisor I had ever spoken to. He was extremely helpful and the guys at Honda even provided a fr to my 1999 Prelude. Chris was by far the best service advisor I had ever spoken to. He was extremely helpful and the guys at Honda even provided a free rental while my car was in the shop. I highly recommend this dealership. I know that I'll be going back! More
The reason for my ratings is the professional, prompt, friendly, competent, reasonably priced service I received, and the equally important fact that all of my questions were answered promptly,clearly, s friendly, competent, reasonably priced service I received, and the equally important fact that all of my questions were answered promptly,clearly, satisfactorily and without evasion. More
Chris was extremely helpful and friendly. Understood my concerns and accomodated my needs. Service is quick and was nice for the service department to offer me a ride after I dropped off my vehicle. Thanks concerns and accomodated my needs. Service is quick and was nice for the service department to offer me a ride after I dropped off my vehicle. Thanks! More