Roswell Ford Lincoln

Bought a used buick from them water pump went out on the way home they never fixed it I ended up fixing it they said they would pay for parts they did not do that they never responded to my phone calls and way home they never fixed it I ended up fixing it they said they would pay for parts they did not do that they never responded to my phone calls and the only time they called was to ask for a good review this place is a joke go somewhere that does not have the krumland name on it More

Can't even explain what a disappointing experience this was, no one knows their job, and they did NOT do all they billed for! Tried to tell me I don't have certain filters, not true and easily checked! Jus was, no one knows their job, and they did NOT do all they billed for! Tried to tell me I don't have certain filters, not true and easily checked! Just a total crap job. It was an emergency this time, but next, I will drive wherever to not go there! What a shame! More

Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname More

Great sales experience very smooth will repurchase their. Staff very friendly facility nice and clean. Staff very friendly facility nice and clean. More

The vehicle has been in repair after two days. I have been using a loaner. been using a loaner. More

So after having dropped the truck off for a month and having over 21,000 dollars worth of work done, of which almost 5000 dollars were out of pocket, I now have so many problems with the truck I did not having over 21,000 dollars worth of work done, of which almost 5000 dollars were out of pocket, I now have so many problems with the truck I did not have before. . They will not even look at it. I was met at the door and told they were not going to look at the truck and that I needed to leave the property. It is a desiel and replaced only one battery, and are telling me it is my fault they only replaced one battery. Because I am obviously a moron and did not know you have to replace both batteries. My Dad is a desiel mechanic and has been my whole life. Beard could not even look me in the eye. I just need the battery cable replaced. I spent a fortune to get my truck fixed and they will not make things right. I will not go back for anything. I will drive to Albuquerque next time I purchase a vehicle. The complete and utter lack of anything from these people is gross. More

RoswellFord rocks. Lori was a joy and I should have relied on her even more. They delivered a great truck deal. Definitely recommend! Blue Ribbon relied on her even more. They delivered a great truck deal. Definitely recommend! Blue Ribbon More

HORRIBLE TERRIBLE THEY PRETTY MUCH SAID KISS MY xxx. WE HAVE A RATING OF OVER 800. DO NOT WASTE YOUR TIME THE WORST DEALERSHIP EVER. DONT GO IN THINKING YOUR G TERRIBLE THEY PRETTY MUCH SAID KISS MY xxx. WE HAVE A RATING OF OVER 800. DO NOT WASTE YOUR TIME THE WORST DEALERSHIP EVER. DONT GO IN THINKING YOUR GOING TO GET A DEAL THEY WOULDNT EVEN GIVE US WHAT TJE REBATES WERE THEYSAID THEY WOULDNT WORK WITH US UNLESS WE WERE SERIOIUS More

Lousy registration service Bought a pickup on 9/14/18,and up until today 12/26/18 haven't got it jet The manager jeremy crow keeps giving me the round around, I wish they have Bought a pickup on 9/14/18,and up until today 12/26/18 haven't got it jet The manager jeremy crow keeps giving me the round around, I wish they have a better service, they said the vin# was wrong , so is the truck legal? More

1 star because i cant give no star. Worst dealership I've ever dealt with. Bought my 2012 Focus from them several years ago brand new. I immediately started having problems with it. Took Worst dealership I've ever dealt with. Bought my 2012 Focus from them several years ago brand new. I immediately started having problems with it. Took it back to have them check it. Was told nothing was wrong. For several MONTHS I continuously tried to tell service that what my car was doing was not normal. They wouldn't listen. Finally after 10 months they actually looked at my car, and surprise! The transmission was junk. So they replaced it. The only reason I continued to go there for my car needs was because my car was under warranty. As soon as the warranty expired I refused to go back. The service department staff are rude. They gave me a loaner car and requested that I return it with the same amount of gas as it had when I got it. I returned it with more gas and the lady in service tried to charge me and said the tank was on empty. She refused to go back out and check the reading again. Stay away from them! I've received better service at every other dealership in town. More