Rossi Chevrolet GMC
Washington, NJ
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478 Reviews of Rossi Chevrolet GMC
I never had so much fun purchasing a car! Anyone who i dealt with couldn't have been nicer. I think i test drove or inquired about any AWD vehicle on the lot! LOL But in the end I drove home in the GMC dealt with couldn't have been nicer. I think i test drove or inquired about any AWD vehicle on the lot! LOL But in the end I drove home in the GMC Terrain, irridium in color (what color is that?!) haha, I absolutely love this vehicle. Thanks Rossi for making my experience an excellent one! Denise Becton More
Where do I start… The last time I got a decent deal here Where do I start… The last time I got a decent deal here was back in 2006 when I purchased my first Silverado. I've come back twice since then and wa Where do I start… The last time I got a decent deal here was back in 2006 when I purchased my first Silverado. I've come back twice since then and was given such a bad deal that I will never return again. The most recent trip which occurred on 11/29. It was Black Friday and I was looking to get into another GM. I’m a Ford guy 100% but there were some impressive incentives on the new 2014 which led me into Rossi. I came into Rossi knowing exactly what my monthly payment would be but was quickly taken back when I saw what they were giving me on my trade. It was at that time I remembered why I never purchased a truck here back in 2011. Basically they came out with a straight face and said hey you can lease a $48k truck for $999/month and we can get you into a brand new truck. The lease payment should have been $500 a month with $2k down as this is what I have been quoted by two other dealers and I ran the numbers myself so this is what it should have been. That’s a 36 month/12k a year lease. Zero down would put me around $571. If I bought it I would have used my personal bank so I already had those figures in my head as well. It’s just unfortunate Rossi had the truck I liked. After looking at the figures I saw they were giving me $26k for my trade in. Now I know my truck in and out and I ran all the available reports online showing me what my trade would be and what the truck would sell privately. Kelly Blue Book, NADA and Galves all had my truck listed anywhere from $30,000 to $32,500 so they were about $6500 off on the trade in. Other local dealers in the area are selling my same truck for close to $35k and they are selling fast. The 5.0 with the 3.73 in the FX$ package is a hot truck and hard to find so it sells quick. I told the sales representative my concern so he decided to pull up the report himself. Just as I had imagined he had missed a lot of key options such as backup assist, power heated seats, backup camera, sunroof and so on. After adding all these options the same numbers I had pulled that morning were now on his screen. I could tell the sales agent was taken back but then proceeded to tell me that they would only give me what the fair value is which was around the $26k mark. Keep in mind my truck is a 2011 fully loaded FX4 with the 3.73 rear and the 5.0 motor. I only have 40k miles on it and the truck is detailed once as month. It’s a show room truck that doesn't’t have a single dent or scratch on the vehicle so I was amazed that even after I called them out on the mistake made he still tried to rip me off to my face. Bottom line is I went through this twice and won’t ever go through it again. If you are a smart consumer you can figure out where you payment will be. If they gave me what my truck is worth I would have left with a new truck but the games they play will get them nowhere. The best part is I went across the street to the Ford dealer and they were going to give me exactly what my truck is worth. Bottom line is do your homework and come prepared. Look at the figures and ensure your getting the right numbers on your trade. Time are tough and we are not making the money we used to so every dollar counts! More
Excellent experience! The salesman was professional and worked with me to find the exact car I wanted. He gave me the best price out is more than 6 dealers I compared against. They also beat the financing worked with me to find the exact car I wanted. He gave me the best price out is more than 6 dealers I compared against. They also beat the financing I had secured. Answered all my questions, great follow up with customer service. And they were local! Would absolutely recommend. More
Exelent buyng experience , bought 2 trucks from this dealer , friendly people , nice and easy loan aproval, recomend anyone who wants easy purchase.sales person and sales manager want to see you after y dealer , friendly people , nice and easy loan aproval, recomend anyone who wants easy purchase.sales person and sales manager want to see you after you bought the vechicle to take care of your needs. More
Charlie was a big help in getting us to trade in our SUV for a smaller sedan. We ended up getting a car we didn't even consider and we love it!!! The car is great! The price is great! The service is AWE for a smaller sedan. We ended up getting a car we didn't even consider and we love it!!! The car is great! The price is great! The service is AWESOME!! We've been a Rossi customer for the past 4+ years and have always had great service. In addition, it's always a plus when the owner of the company takes time our of his schedule to greet you and thank you for choosing their company to purchase a car. I HIGHLY RECOMMEND YOU GO HERE TO GET YOUR NEXT VEHICLE!!!! More
Great experience. I traveled nearly 75 miles one way to buy from them. Great family business. I'm extremely happy with my purchase . I would definitely recommend this dealership to a friend or family. buy from them. Great family business. I'm extremely happy with my purchase . I would definitely recommend this dealership to a friend or family. More
Very good experince at Rossie purchasing a used 2011 Buick Enclave. Very friendly staff who is mindful of budget limitations. Was able to make the deal and worth through financing details within 24 hou Buick Enclave. Very friendly staff who is mindful of budget limitations. Was able to make the deal and worth through financing details within 24 hours of first visit to the dealer. Impressive! More
The Service Team were exceptional in helping me resolve radio issues with my new vehicle. I've purchased new vehicles elsewhere with satellite radios installed, but never received such detailed information radio issues with my new vehicle. I've purchased new vehicles elsewhere with satellite radios installed, but never received such detailed information like I did with he Rossi Team. More
My experience at Rossi was excellent. Everyone was very polite and helpful and made me looking for a new vehicle enjoyable. I will never buy a vehicle any where else. polite and helpful and made me looking for a new vehicle enjoyable. I will never buy a vehicle any where else. More
Charlie was very helpful and knowledgeable about the vehicle we purchased. He was also very polite not only to my husband and I but also to our children. vehicle we purchased. He was also very polite not only to my husband and I but also to our children. More