Ross Downing Chevrolet
Hammond, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 78 reviews
This was the best car buying experience I've ever had. Mr. Pete Pomares was very knowledgable and easy to approach & talk to. I felt very good as I left the dealership. I didn't feel like I was just sold Mr. Pete Pomares was very knowledgable and easy to approach & talk to. I felt very good as I left the dealership. I didn't feel like I was just sold something, I feel like they helped me to make an important and informed decision. Everything was prefect. I would recommend this dealership highly and I would also go back to this dealership for further purchases. Ross Downing is a dealership that I feel puts their customers first and sets them up to be successful. More
The service was really great. Everyone was waiting at the front of the building to greet you ready to answer any questions or concerns you had. They were so kind they asked if we wanted something to eat and front of the building to greet you ready to answer any questions or concerns you had. They were so kind they asked if we wanted something to eat and drink while we waited. They also let us test drive the car to get a good feel of the vehicle to make sure that's the car i wanted to purchase. I think is really a good place to go and they work with you. I would definitely recommend them to my friends and family. More
Mike with the internet sales was the reson I chose Ross Downing. He replied to my email ASAP and was very informative. He said he would call me on Friday morning when you opened at 9:00 am and at excatly 9 Downing. He replied to my email ASAP and was very informative. He said he would call me on Friday morning when you opened at 9:00 am and at excatly 9:00 he called. I was dealing with Rainbow Chevy in LaPlace as well but they did not respond and call me back when I left several messages. Doug and Jason we just as pleasent to work with as well. And Shaun (saleman in training) was a pleasure as well. Thanks. More
Buying the car was hassell free and did not consume an entire day. John new the car I was interested in and the price range I could afford. He kept me posted with possible cars and knew when the right c entire day. John new the car I was interested in and the price range I could afford. He kept me posted with possible cars and knew when the right car came along. He called and emailed me. Then he held the car and kept his appointment time. Thanks to all who helped me at Ross Downing. More
Our experience with your dealership was above our expatations. We have never gone to a dealership and make a deal as fast as we did with you. The trade in value is what made us do the deal with you expatations. We have never gone to a dealership and make a deal as fast as we did with you. The trade in value is what made us do the deal with you. All of the staff there regardless if they were helping us or someone else was extremly friendly and very must willing to help if they could in any way. Very pleasant experience for me and my wife. More
I bought a 2007 Chevy Tahoe from Ross Downing in July 2007 and had a negative experience which the dealership worked to make right. I told them then since they righted the wrong I would buy my next vehic 2007 and had a negative experience which the dealership worked to make right. I told them then since they righted the wrong I would buy my next vehicle from them. I bought a 2012 Chevy Equinox in early November 2011. I could not have asked for a better experience. Every question I asked was answered, I never once felt pressured or pushed into a decision, and everyone went above and beyond the call of customer service. I will most definitely buy my next vehicle from Ross Downing and I will use Mr. Barry Beck as my salesman again!!!! More
after totaling out my 2006 model Z71 that i also purchased from ross downing,it had 263,000 miles on it and was still doing fine, i had to find a replacement truck. i went to ross downing on a monda purchased from ross downing,it had 263,000 miles on it and was still doing fine, i had to find a replacement truck. i went to ross downing on a monday to see what they had on the lot. after looking at the 2011 Z71 crew cab (gas) model and the 3/4 ton diesel, i left there awaiting to hear from my insurance company,and kinda dissapointed that the models had changed soo much the new trucks just did not seem to fit me whyle sitting behind the wheel.after dealing with the insurance adjuster on thursday of the same week and he confirmed the 06 model was totaled out,i went back to ross downing still looking,not expecting to buy just yet (pending the pay off from my insurance)for my down payement.boy was i wrong i got in my new truck that same afternoon ZERO down and with a note that was apx $30.00 more than what my 2006 madel was. after driving my new 2011 Z71 for a few days you can not pry me from my truck. thanks to the whole staff at ross downing chevrolet for all they have done. (ps)i will be buying another from them. my wife will be looking for a new car in the future (she likes the impala and the cruze). More