
Ross Downing GMC Cadillac
Hammond, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 26 reviews
Very Pleasant experience. No hassling. Knew exactly what I was looking for so no need for upselling. No hassling. Knew exactly what I was looking for so no need for upselling. More
Ross Downing GMC service department is so excellent. I called and scheduled my vehicle (2021 Yukon Denali) for oil change and 30,000 mile maintenance on a Wed., hoping to get a Thurs. appointment. I d I called and scheduled my vehicle (2021 Yukon Denali) for oil change and 30,000 mile maintenance on a Wed., hoping to get a Thurs. appointment. I did: 11am Thursday. I brought it in on Wed. evening, and my service rep, Robert, called on Thursday at 10:15 am to say my service was complete and my car was ready to go. He also asked if I needed to be picked up by their driver to get my vehicle, which I didn't, but it was nice of him to ask! Everyone in their service department is friendly, polite, and knowledgeable. Thanks to all of you! More
Thank you for your wonderful customer service. Cassidy is always a helpful and pleasant person to see. She shows interest in making sure that she has met our needs relating to the GMC. Cassidy is always a helpful and pleasant person to see. She shows interest in making sure that she has met our needs relating to the GMC. More
I was pleased with the personal and friendly service and interactions of the sales staff I felt as though we mattered to the sales staff and were not just another sale. With this in Mind I would recomme interactions of the sales staff I felt as though we mattered to the sales staff and were not just another sale. With this in Mind I would recommend all of my friends to go To Ross Downing for their next vehicle More
Clean and professional. Employee's are sure nice. Service department gets customers in and out quickly Employee's are sure nice. Service department gets customers in and out quickly More
Jay is my got to guy. This is the 2nd time I have been for servicing and each without a hitch. No nonsense, straight to the point. Enjoyed this experience. This is the 2nd time I have been for servicing and each without a hitch. No nonsense, straight to the point. Enjoyed this experience. More
Professional down to dotting the i and crossing the t. I would recommend this dealership to my friends. I would recommend this dealership to my friends. More