Roseville Toyota - Service Center

Excellent Very friendly and helpful staff worked together to finish the job in time thanks for your quick service and also I appreciate the appointment reminde Very friendly and helpful staff worked together to finish the job in time thanks for your quick service and also I appreciate the appointment reminders Thanks again More

Good communication I had a recall issue that needed to be taken care of. I was called and told approximately how long it would take. They called me again where there was I had a recall issue that needed to be taken care of. I was called and told approximately how long it would take. They called me again where there was a second delay. I appreciate the communication. More

1st service experience When I showed up it seemed like there was some confusion and priority distinction. The persons that were checking people in didn’t seem very happy to When I showed up it seemed like there was some confusion and priority distinction. The persons that were checking people in didn’t seem very happy to be there and their directions to me were short and confusing. I was led in and dropped off at an empty service manager desk and with nothing said, just left there. When the service manager showed up, I heard a barrage of excuses including that management just sprung new software/procedure and everything was down. The amount of time it took to complete my first service was acceptable however when I picked up the truck it wasn’t cleaned, considering I said yes multiple times to the car wash it seemed like someone just sprayed my new truck down with a hose. It was not, to say the least what I expected after just financing $37,000 with Toyota. I didn’t expect a detail on my vehicle but there were bugs still everywhere on the front of the truck and my interior driver side floor had water all over it. I think had I not felt rushed to move my truck I would have made a bigger deal out of it. I realize Toyota is a very busy place but I left feeling like a number and not a valued customer. I financed all of my services so it felt like the extra touch meant nothing. More

Fast, reliable service Fast processing, good service. They did what they said they were going to do for the price they quoted, with no surprises. Rental car process worked w Fast processing, good service. They did what they said they were going to do for the price they quoted, with no surprises. Rental car process worked well and fairly fast. Service personnel were nice. More

Roseville Toyota Rocks!! Great job every time!!! So happy with Roseville Toyota & their awesome Crew from the bottom to the top. Thank you for the awesome service every time! Great job every time!!! So happy with Roseville Toyota & their awesome Crew from the bottom to the top. Thank you for the awesome service every time! More

Constant solicitation phone calls Constant solicitation but not one reminder for service that is included with car lease. Had to reschedule. It seems they always want to sell you somet Constant solicitation but not one reminder for service that is included with car lease. Had to reschedule. It seems they always want to sell you something. It's getting very annoying. Had to select an employee to get review to go through- employee selected had nothing to do with review. More

Oil change Service is always friendly..I like the complementary beverage and how quick my truck is serviced. I've lived here 3 years and every time I have come i Service is always friendly..I like the complementary beverage and how quick my truck is serviced. I've lived here 3 years and every time I have come in your staff has made me feel comfortable. More

10K Service Friendly and efficient staff, great service advisor who was courteous and thorough, service completed in good time and nice facilities and waiting are Friendly and efficient staff, great service advisor who was courteous and thorough, service completed in good time and nice facilities and waiting areas. Complimentary drink was also nice. More

True to their word 1. Very organized 2.friendly yet professional 3.service advisors informative 4.free beverage while waiting 5.comfortable waiting area 6.car w 1. Very organized 2.friendly yet professional 3.service advisors informative 4.free beverage while waiting 5.comfortable waiting area 6.car wash included Happy More

Routine service It was easy quick and without issues. Love them being open on Sundays. Cory was great checked in with me and gave progress of work. Excellent customer It was easy quick and without issues. Love them being open on Sundays. Cory was great checked in with me and gave progress of work. Excellent customer service. More