Roseville Toyota - Service Center

Great service advisor! Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I a Mike North was extremely communicative throughout my service. He identified the things I really needed to have done vs the things that could wait. I appreciate honesty. More

Pleasant visit. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. It was pleasant. All staff are friendly and accommodating.Got the best deals so far.The place is clean and lots of good stuff to shop around. More

They scheduled me quickly for my 50,000. Mile check up They Scheduled my appointment could quickly for my 50,000 mile check up I couldn’t get in one day but they got me in the very next day after that so I They Scheduled my appointment could quickly for my 50,000 mile check up I couldn’t get in one day but they got me in the very next day after that so I was a little over my 50,000 mile check up but it was OK and they’re very friendly I’ve always liked coming to get my car serviced there thank you bye More

Can't get it right! I took in my 4Runner for a simple seat repair. On TWO separate occasions they ordered the wrong part. The third time they finally got it right but I n I took in my 4Runner for a simple seat repair. On TWO separate occasions they ordered the wrong part. The third time they finally got it right but I needed to leave my car overnight when it was supposed to be a simple in and out job. More

Prius Primed and Ready Since my appointment would be longer than an hour, I was able to take advantage of the shuttle service. Everything went well, and it was a pleasant ex Since my appointment would be longer than an hour, I was able to take advantage of the shuttle service. Everything went well, and it was a pleasant experience. More

Easy and fast and friendly staff ! Easy to get a date that is convenient for you, gets you in and out in no time and everything that was done to vehicle is explained along with suggesti Easy to get a date that is convenient for you, gets you in and out in no time and everything that was done to vehicle is explained along with suggestions. More

Sunday crew was amazing I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly I was fortunate enough to be accommodated on a Sunday without an appointment. Rebekah Huey and Barbara we're very courteous, professional and friendly. They make a great team. I was with my pregnant friend and her 4 years old. There was so much at the dealer to keep them occupied that the time just flew by. Having a cafe and boutique is convenient. More

Fast service Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectati Our vehicle maintenance service was performed and finished before the agreed time. The service department has continually met or exceeded my expectations. We will be continuing to bring our vehicles to this facility. Service advisor was attentive and friendly. However, during our wait in your facility a salesman approached my wife and I and was rather fresh with my wife. If I didn’t have such great history with this dealership or didn’t understand the nature of car salesmen I would have caused a scene. I do not expect that type of behavior at such a first rate dealership. My wife will not be leaving the service department if she ever comes back. This type of behavior is not congruent with retaining customers. I did not complain at the time of service due to not wanting to deal with more salesmen attempting to justify this experience. This experience, however, does not effect my appreciation for the service department. More

Always a smooth process with great customer service service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i service has always been as fast as they can do it, quality is excellent, customer service is professional and excellent and very helpful every time i have needed it. More

Attention to detail Great service center. Very attentive staff. Kept in touch with my appointment the whole way from call to text to email confirmation. Have dealt with o Great service center. Very attentive staff. Kept in touch with my appointment the whole way from call to text to email confirmation. Have dealt with other service departments and never had this level of communication. More