2,134 Reviews of Roseville Toyota - Service Center
Quick and easy The employee that I worked was great and friendly.. Quick easy a d fast service. Will definitely bring my rave 4 back to the roseville location. The employee that I worked was great and friendly.. Quick easy a d fast service. Will definitely bring my rave 4 back to the roseville location. More
Lifelong Toyota owner no more We have had all Toyotas for 26 years. Have had such a bad experience with the service at Roseville that we are selling our two Toyotas and getting oth We have had all Toyotas for 26 years. Have had such a bad experience with the service at Roseville that we are selling our two Toyotas and getting other brands. Toyota Roseville service is overpriced and a nightmare when it comes to honoring a platinum warranty. Nothing but a hassle. If you service your car here, get a 2nd opinion! More
First time Service was behind schedule. Received text to update which was good. Waiting area clean and neat with a snack bar with drink discount. Personnel Service was behind schedule. Received text to update which was good. Waiting area clean and neat with a snack bar with drink discount. Personnel seemed rushed and too.busy. More
Roseville Toyota’s Car Service Dept. Roseville Toyota’s car service department is exceptional! The service advisors are courteous, professional and very knowledgeable. The service on your Roseville Toyota’s car service department is exceptional! The service advisors are courteous, professional and very knowledgeable. The service on your vehicle is done in a timely manner. They provide a car wash for your vehicle ( which is great especially when you have a van). More
Excellence in Customer Service I have purchased many vehicles from Toyota of ROSEVILLE. This was a routine service visit and the visit for me to get parts as well. I have never left I have purchased many vehicles from Toyota of ROSEVILLE. This was a routine service visit and the visit for me to get parts as well. I have never left ROSEVILLE TOYOTA without being happy. I always see Cole whenever I can and He is the Main Reason I keep bringing my vehicles to This Service Department over any other. He takes great care of me and I feel like I am seeing an old Friend every time I take my vehicles in. I know if Cole had to leave This Toyota Dealership for any reason, I would follow him to wherever he went. He means that much to me. He defined Excellence in Customer Satisfaction at every visit. He calls it like he sees it and he is always right. I respect this man and how he treats me and others as well. This man goes above and beyond every day he reports to his second home at Roseville Toyota. He has a family to take care of here and we depend on him for keeping us on the road in a safe vehicle! He is the best!! More
Best truck service ever! Was scheduled for noon, but my morning appointment ended earlier, so I went in for service two hours early and they were great! No problem, no hassle, Was scheduled for noon, but my morning appointment ended earlier, so I went in for service two hours early and they were great! No problem, no hassle, just get the job done! Love it! More
Apparently bumper to bumper doesn't cover defective parts There is damage to my steering wheel on my 5-month-old 2018 Highlander SE. It is defective. It is not caused by normal wear and tear and I did NOT cau There is damage to my steering wheel on my 5-month-old 2018 Highlander SE. It is defective. It is not caused by normal wear and tear and I did NOT cause it. Without any information, Shane deemed it "outside influence" and now I'm having to contest it with a Case Manager to try to get this repaired. So much for spending thousands of extra dollars on bumper to bumper service. You just lost a repeat customer More
No Responsibility Service center broke my hubcap and didn't tell me. Had to find out myself when i got home. Wasted my gas and time to go back and resolve. Service rep Service center broke my hubcap and didn't tell me. Had to find out myself when i got home. Wasted my gas and time to go back and resolve. Service rep said will order a new one to replace it and call me when its ordered. Been almost a week and no updates. Smh!!! More
Ohio change Shane was great. He made me feel important and they even washed my car. He also took time out to show me where the cafe was. Thanks! Shane was great. He made me feel important and they even washed my car. He also took time out to show me where the cafe was. Thanks! More
First time Great service and speed and facilities for kids. It was easy to get to and loved the complimentary drink of choice. Many Thanks Thank you! Great service and speed and facilities for kids. It was easy to get to and loved the complimentary drink of choice. Many Thanks Thank you! More