2,143 Reviews of Roseville Toyota - Service Center
Sean Bouthillier is Amazing!!! Sean’s service is impeccable and makes it so easy to come in and get serviced. I recently bought a 2018 Camry and he has made me feel so welcome when Sean’s service is impeccable and makes it so easy to come in and get serviced. I recently bought a 2018 Camry and he has made me feel so welcome when I needed to come get my first service on my vehicle. Would definitely recommend working with him each time! More
Hot & Cold Engine light on again After 3 hrs found another issue. Didn’t fix but Jon pepper was professional knowledgeable & polite a Toyota asset . Call cent Engine light on again After 3 hrs found another issue. Didn’t fix but Jon pepper was professional knowledgeable & polite a Toyota asset . Call center personal needs to ask how old the car is before asking “ what does the light say?” My2002 light just lights! 3rd time there within 3 months for the same issue. More
Good service- long wait I took my car in for an oil change. I didn't have an appointment. I waited 2 hours and 15 minutes. They recommend 2 air filters. Everyone was very ple I took my car in for an oil change. I didn't have an appointment. I waited 2 hours and 15 minutes. They recommend 2 air filters. Everyone was very pleasant. They gave me a free coffee. More
Honest and fair I was well informed of what type of service was required and felt Jon never tried to sell me unnecessary services. Thanks for your honesty! I was well informed of what type of service was required and felt Jon never tried to sell me unnecessary services. Thanks for your honesty! More
Tire rotation I broght my car in at 1230 and was told it should be ready at 130,2 yhe lates. It was not done until 315. They said they were very sorry and i underst I broght my car in at 1230 and was told it should be ready at 130,2 yhe lates. It was not done until 315. They said they were very sorry and i understand things happen . The good thing was i got coffee and popcorn while i was waiting. More
First Class Service and Customer Service I bought my car at a different Toyota Dealership (Oregon), but have my car serviced at Roseville Toyota. I wish I would have purchased my car here. Th I bought my car at a different Toyota Dealership (Oregon), but have my car serviced at Roseville Toyota. I wish I would have purchased my car here. They are continually nice every single time! Always top on customer service and service on my car! I wish they didn’t use auto wash and bristles, or I would take the free car wash! Don’t want my car scratched! Other than that they are great, and I highly recommend them! More
Quick and easy Very easy, comfortable and efficient. Paul Hernandez is the best person we have had so far. He made sure we were well served. Glad we had him durin Very easy, comfortable and efficient. Paul Hernandez is the best person we have had so far. He made sure we were well served. Glad we had him during our visit. More
Great experience! Totally impressed with this visit! We were immediately processed on arrival. Directed to a pleasant waiting area; comfortable seating, and while TV Totally impressed with this visit! We were immediately processed on arrival. Directed to a pleasant waiting area; comfortable seating, and while TV was on, volume was low enough that we were able to read without distraction while waiting. Car was in for regular new-car warranty service. Work was accomplished quickly, we had all completed work reviewed once called back to the service desk, and car was delivered freshly-washed and squeaky-clean. Absolutely a 5-star experience! More
Customer relations Service advisor chris was great and went above and beyond what we paid for. I always say take your car to the dealership because OEM parts are night a Service advisor chris was great and went above and beyond what we paid for. I always say take your car to the dealership because OEM parts are night and day difference. But come with a. Staunch attitude as some may try to take advantage of less knowledgeable people about automotive industry nuances. Roseville toyota has never made us feel that way and we’ve used them for over a decade and even gave us a unheard of price on a trade in years back on a purchase. Great dealership More
15K Service Quick and Polite. A great combination! Even without an appointment they managed to squeeze me in an do it with a smile. Thanks to everyone. Quick and Polite. A great combination! Even without an appointment they managed to squeeze me in an do it with a smile. Thanks to everyone. More