Roseville Toyota

good guest services .Excellent service skill and good explanation regarding to technical aspect of the vehicle.help throughout the entire process of helping guest.Excell .Excellent service skill and good explanation regarding to technical aspect of the vehicle.help throughout the entire process of helping guest.Excellent More

Wonderful Customer Service Roseville Toyota gave us the best customer service we have ever experienced, They went above and beyond to help us out in a difficult situation. We ar Roseville Toyota gave us the best customer service we have ever experienced, They went above and beyond to help us out in a difficult situation. We are more than satisfied with our new Toyota Corolla and are thrilled to have received such wonderful customer service. More

Loved Roseville Toyota and Barry Lyman! Over the last week or so, I had read several negative reviews of this place. So many, in fact, that I was hesitant to give them a chance. I did though Over the last week or so, I had read several negative reviews of this place. So many, in fact, that I was hesitant to give them a chance. I did though and now, after my car buying experience over the weekend, I'm SO glad that I did. The only thing I can think of was that the people writing these reviews must not have been working with Barry Lyman. Barry was the first to respond to my internet application and I hit the jackpot with him. Seriously. He's amazing. I went in with the intention of looking at some used compact SUVs. I walked out with a 2018 Toyota RAV4. I didn't think that a new car was even an option for me. I've been working so hard to rebuild my credit over the last few years but it's still not amazing. Barry worked tirelessly to find me a payment plan that I felt comfortable with in my dream vehicle. He even ran all over the lot to locate one in purple after I mentioned it was my favorite color. (I didn't even know they came in purple!) The fantastic thing about working with Barry is that you don't have to do your usual dealership thing about being bounced around from person to person. He is with you for 95% of the process. The only time he leaves is when you go to sign the paperwork to finalize things. I should note that the guy in financing, David Dryden, and his associate whose name I can't currently recall, were also wonderful and put me at ease. As was the lady who helped show me how to do things on the new car after. I was driving a 2001 Saturn before so, suffice to say, technology and cars have advanced a lot since then. I am truly grateful for all the help I received from Barry Lyman and everyone else at Roseville Toyota. They have made a lifelong customer with me. More

Vehicle Purchase Review Hamid sales methodology was clear, concise and to the point. He was intimately competent in all vehicle operational functions and capabilities . Neve Hamid sales methodology was clear, concise and to the point. He was intimately competent in all vehicle operational functions and capabilities . Never criticized the competitors. He just sold the car. I would buy another car from him because of passion, competence, compassion, subject-matter- expertise and total sales excellence. More

Sales Process is Very Long & Painful This is clearly a mega dealership with many employees. It was great to have a coffee at their built in cafe; the popcorn machine was nice too. My sa This is clearly a mega dealership with many employees. It was great to have a coffee at their built in cafe; the popcorn machine was nice too. My salesman also bought lunch for me while we were waiting for the final paperwork. Having said that, my experience was that it took too long to go through the sales cycle at this dealership; it made me long for the Carmax model. When you begin by test driving the cars/models you are interested in, it takes a long time for the sales personnel to locate the car that fits your requirements. Then when you have decided on a model, it takes even longer for the sales person to locate their "best fit." It appears that the problem is that they do not have a computerized inventory that could be used to locate cars faster for their customers and this wastes a lot of time. On the actual "sales" side, I was not impressed when it turned out to be the old used car sales gimmick of "I'll have to talk to my manager and get back to you" routine. Well, my wait between each cycle (when we were negotiating the price/terms) was at least an hour. In my case, I had 3 or 4 cycles; it was so excruciating I can't remember. The bottom line is that it took me more than 8 hours to finalize this transaction (in my case, a lease) and I was exhausted when it finally came time to sign all the paperwork. And the paperwork is very confusing and hard to understand. In my case, we finally negotiated a monthly price for the lease but there is no way to easily correlate the final price with the resulting paperwork and the sales manager is nowhere to be found when you are signing. And by the time I was signing the paperwork I was mostly "brain dead" anyhow. When I do this next time, at another dealership, I will give myself a time frame and walk away if I am not finished by then. I admire this dealership for having such friendly people and a beautiful facility but I will choose some other dealership that I feel can expedite and close much faster than I experienced at Roseville Toyota. Also I would caution anyone who is contemplating a lease, watch out for all the "insurance" items they want to tack on (such as tire/wheel, dent fixing, GAP, etc.). Check with your car insurance carrier and you will likely already have some coverage for these items. More

Great selection and good deal at good price There was a great selection of vehicles so I was able to get what I was looking for. I got good value on my trade-in and ultimately a good price on th There was a great selection of vehicles so I was able to get what I was looking for. I got good value on my trade-in and ultimately a good price on the new RAV4. More

Great service appointment Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. M Kyle did a great job. I brought my car in for new break pads. He explained everything to me and told me exactly what was going to be done to my car. My Car was done and ready at the time I was promised. More

Happens every time!! Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other busin Roseville Toyota and its employees rank Number 1. Everytime i go in I am treated like their favorite customer!! Can’t say that about any other business’s that I frequent - friendly and efficient!!! More