Roseville Toyota

They promised me they would fix a scratch on the brand new car I bought before we were done. They then hustled me out the door, preoccupied me with all the bells and whistles of the car and never took car new car I bought before we were done. They then hustled me out the door, preoccupied me with all the bells and whistles of the car and never took care of the scratch. Now I'm home and have to figure out how to handle this. It's not a big scratch but they said they would take care of it and didn't, or communicate how they would. The salesperson, Joe, was good though. He knows his cars and answered all questions. Seems like a nice guy. More

It has great advisors, competent techs, good environment, and provide good service. That's why I go there. and provide good service. That's why I go there. More

My car was bought there in 2013. They answer all questions you bring to them. They answer all questions you bring to them. More

Always had great service. I have a concern about my warranty. have paperwork that shows I bought a 7 year warranty but my advisor says I only have a 5 year warranty and it expi I have a concern about my warranty. have paperwork that shows I bought a 7 year warranty but my advisor says I only have a 5 year warranty and it expires in 2024.my service invoice clearly says expires August 2026.Advisor says doesn’t matter.What’s going on? More

Purchased a lifetime oil change during finance. I told him my daughter was taking the car to Utah for school. He said there were plenty of dealerships in Utah. Used the service once in California b I told him my daughter was taking the car to Utah for school. He said there were plenty of dealerships in Utah. Used the service once in California before she left to Utah. Turns out Lithia sold all the dealerships in Utah shortly after I purchased it. After getting the run around from Lithia care with multiple calls, they finally cancelled my contract and refunded me 70% of the contract amount. Turns outs I paid $212 for an oil change. Never will buy another car from Roseville Toyota or Lithia auto group. The customer service is awful and their warranty and other services offered during finance are sketchy. Sold me something worthless. More

Our Service Advisor Mr. Samuel Vega has been and was again outstanding during our last service. Mr. Vega is always knowledgeable and professional. Please thank Mr. Vega for Samuel Vega has been and was again outstanding during our last service. Mr. Vega is always knowledgeable and professional. Please thank Mr. Vega for us. More

First experience…. Very pushy, I was left at the table inside with my kids for almost 40 mins when a closer came by took the salesman and said we will be right back and Very pushy, I was left at the table inside with my kids for almost 40 mins when a closer came by took the salesman and said we will be right back and never came back I walked out slowly thinking he would of seen me but nothing. No follow up call or anything also their used cars are always trashed they do not RECON them well at all they look like garbage. So left there went to Lexus of Sacramento that same day and bought a preowned Lexus. Second experience. Tried to let them earn my business again. Went in with my niece to look at a preowned Honda civic Si. Stood outside for more the 25 mins before anyone greeted us, finally someone did and my niece test drove the car. Again pushy and LOW BALLED BIG time on her trade offering 14-15k Sales guy kept talking about credit by just looking at my niece little did he know she was a 792 score. When we said we would come back because we weren’t comfortable with the pressure we were feeling they didn’t want us to leave understandable but we left went to Neillo BMW in Elk Grove and my niece bought a 2023 civic Si and they offered her $18,250 for her trade 2-3k more for her car. I would definitely not recommend this dealership at all. ALSO ROSEVILLE TOYOTA DOESNT TELL YOU ABOUT ALL THE RIDICULOUS ADD ONS THAT “can’t be removed” but I was able to remove them after we left but still didn’t sit well or trust them at all More

Good service. Glad we got free Peet’s coffee while waiting for my car. nice Glad we got free Peet’s coffee while waiting for my car. nice More

Excellent and quick service. Ask for Miguel in sales and Patrick in financing and management. They worked with our budget, are straight to the point, and don't mess around. Great Ask for Miguel in sales and Patrick in financing and management. They worked with our budget, are straight to the point, and don't mess around. Great experience overall. Thanks Guys! More

Kyle was great! He was helpful and respectful.Very patient and answered all my questions. He was helpful and respectful.Very patient and answered all my questions. More