Roseville Midway Ford

Buy you car here Great experience in buying my new Ford Escape. Their team of professional people made it easy to acquire this car. They put me in a car that met all Great experience in buying my new Ford Escape. Their team of professional people made it easy to acquire this car. They put me in a car that met all my criteria. Financing options were presented to me in a consultative manner with clear options of my choosing. A no pressure, simple yet thorough experience. More

I'm back with my Ford Family! I had purchased 2 cars previously, but then purchased a new Chrysler. Let's just say I'M BACK! Lol. I walked in & John V says 'I sold you your Focus' I had purchased 2 cars previously, but then purchased a new Chrysler. Let's just say I'M BACK! Lol. I walked in & John V says 'I sold you your Focus' That was in 2000. The same staff has been there forever. That says ALOT about this dealership & quality of a Ford! And to remember that from so many years ago? That IS Family! More

We had a few hiccups in the process where an issue that was present at delivery took four trips to the dealer to resolve, instead of just one. John Violette was very helpful throughout the whole process, k was present at delivery took four trips to the dealer to resolve, instead of just one. John Violette was very helpful throughout the whole process, keeping me informed of what was going on and being my advocate. When mistakes made by other employees caused us a lot of inconvenience, John Violette brought our issues to the attention John Tichenor, the General Manager. John Tichenor & John Violette worked with us to ensure that we were completely satisfied and that we were compensated for the inconvenience caused by their errors. Overall, we are very pleased with the outstanding customer service of John Violette & John Tichenor. They were both committed to ensuring that we were completely satisfied and that all problems were resolved. They went above and beyond and deserve recognition for their efforts. More

They took advantage of me because I am a woman and do not know much about cars. They over charged me, did not fix my car, and was completely rude. It was a night mare working with them, beware because they a know much about cars. They over charged me, did not fix my car, and was completely rude. It was a night mare working with them, beware because they are the type of company that would rob you blind. WOMEN DO NOT GO THERE WITH OUT YOUR HUSBANDS OR SIGNIFICANT OTHER!!!!!! More

ron hamman told me the expedition i bought only had one owner and great car. i asked for car fax and he beat around the bush. i bought the suv went to trade it in on a honda and they tell me im the 4th own owner and great car. i asked for car fax and he beat around the bush. i bought the suv went to trade it in on a honda and they tell me im the 4th owner and its a lemon buy back. so i went back to them and they told me they didn't know. which is a lie how would he know there was supposedly on one owner and how would they know value of truck if they didn't run car fax report. I WOULD NEVER EVER GO THERE TERRIBLE PLACE WILL DO ANYTHING TO GET SALE AND SCREW YOU OVER BEWARE!!!!!!!!!!!!! More

I brought my 2002 Ford Focus in for a recall that involved lubricated the rear door latches. I left Roseville Midway Ford with a brake failure on my anti-lock brake system. The check in sheet clear involved lubricated the rear door latches. I left Roseville Midway Ford with a brake failure on my anti-lock brake system. The check in sheet clearly shows that the brakes were tested and fine. However the checkout receipt shows ABS and parking lights on and brake fluid low. At first they were trying to convince me that that's they way I brought my car in, then they started changing their story to, "oh, sometimes these things just happen and it happened to happen while it was in our shop", convienent for them that it will cost me about 300 bucks to fix. Roseville Midway service department are crooks! More