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Roseville Hyundai - Service Center

Roseville, CA

4.4
274 Reviews

274 Reviews of Roseville Hyundai - Service Center

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June 18, 2024

My service advisor Rachel was courteous , professional and thorough during the whole process of having the repairs on my Sonata . All the staff was also accommodating and asking if I was being helped or More

by Motown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Swanson
Jun 18, 2024 -

Roseville Hyundai responded

We're delighted to hear that Rachel and the team at Roseville Hyundai provided such excellent service during your Sonata repairs. Thank you for sharing your positive experience!

June 12, 2024

Great service and improvement I time wasted. Service was great as usual but this time my routine service took less than 2 hours; previously much longer. In addition they promised the 2 month wai More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly in service
Jun 13, 2024 -

Roseville Hyundai responded

Mike, thanks for sharing your feedback! We're glad to hear that our team at Roseville Hyundai provided you with great service and reduced wait times. We'll work on improving the appointment scheduling process further.

June 11, 2024

After five hours of waiting, they come up with a sorry. It's only because they don't care for the 2018 Hyundai Sonata car audio software update. How come the customer knows what to do? They suggested 2100$ More

by Dilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was responsive except the lady at the customer service desk.
Jun 13, 2024 -

Roseville Hyundai responded

Dilip, I apologize for the long wait and lack of support you experienced. We strive to provide excellent after-service care, so it's disappointing to hear about your experience. Please reach out directly so we can address this issue properly. Thank you, Mike North - Service Manager - 9166773636

June 11, 2024

Rachel was great. Great service. Would recommend Roseville Hyundai. Very easy to get in and out. More

by girton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Roseville Hyundai responded

Your kind review warms our hearts! Thank you from the Roseville Hyundai Team.

June 07, 2024

I went in for the 15,000 service, and Paul was GREAT! I will always recommend Roseville Hyundai! More

by bmt420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL
Jun 07, 2024 -

Roseville Hyundai responded

Thank you for this 5-star review of Paul and Roseville Hyundai! We hope to see you again down the road!

May 22, 2024

My experience at hyndai at Roseville was excellent in everyday. The dealership staff was friendly. William my agent came out to greet me and take my keys. He listen to my needs that I had called in. He w More

by marielinda0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Roseville Hyundai responded

Marielinda, we're so glad to know that William and our team at Roseville Hyundai provided you with an excellent experience. We always aim to go above and beyond for our customers. Thanks for your kind words!

May 11, 2024

Dealership is 2nd to none. They know my car and how to keep it in top shape. Special thank you to Chris Calden, Service Advisor. He always gets my work done at a price I can af More

by Georgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Roseville Hyundai responded

Georgie, it's great to know that Chris and our team at Roseville Hyundai have been able to keep your car in top shape! We appreciate the shout-out. Safe travels until we see you next time!

May 07, 2024

I had a great experience. Rachel was very helpful and kept me updated. She also made my dog, Rufus, fell welcome with a treat. Thanks to Rachel and everyone in the service dep More

by Doug Grothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 07, 2024 -

Roseville Hyundai responded

Doug, we're delighted to know Rachel and our team at Roseville Hyundai provided you with a great experience. We always strive for top-notch service - even for our four-legged friends! Thanks so much for your feedback.

May 03, 2024

I am very impressed with your customer service. I haven't had any issues with getting the right referral. More

by ourgoldenyears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 05, 2024 -

Roseville Hyundai responded

We're delighted to know you've had a positive experience with our customer service at Roseville Hyundai. Thank you for your kind words and we look forward to continuing this level of service in the future!

May 01, 2024

Great service. Super fast getting my car back on the road!! Thanks again for the great communication!! More

by Damien T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Roseville Hyundai responded

Damien, we're glad to know our team at Roseville Hyundai was able to get your car back on the road quickly! Thanks for highlighting our communication and service. Safe travels!

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