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Roseville Hyundai - Service Center

Roseville, CA

4.4
281 Reviews

281 Reviews of Roseville Hyundai - Service Center

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September 28, 2016

They will schedule service when they have no parts Folsom dealer did a major service and recommended I get left front cv axle replaced as it was causing a small grease leak ; they quoted me roughly $3 More

by Poguy
Customer Service
Recommend Dealer
No
Employees Worked With
Don't know name of guy I spoke with
June 20, 2016

HORRIBLE Service Dept!!! I have been going to this Service Dept consistently for 9yrs. For years Rob Peace was my Service Advisor and he did a pretty good job. He has known my More

by TheKarima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy McCue
March 31, 2016

Professional, Courteous, Competent Rob is very good at his job. He under-promised and over-delivered installing the hitch on my Santa Fe. Called me twice when it was finished early. H More

by Tom Kucera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2016

Unacceptable customer service. 10:00 qpt for oil change and alignment. Was told about an hour wait. After 2 hours I asked Roy Gros in service, who is terrific at his job by the wa More

by Herrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Gros He is in service and great at his job.
October 15, 2015

"Pleasant experience " This review is specifically for the employees in the service dept. Always professional and helpful service is usually quick and efficient! Let me just More

by Danika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Wilkins, Andrew Leone
August 14, 2015

Awesome experience! Everyone in the service dept. was exceptional. However, two went above and beyond to resolve the problems with the tire service warranty I purchased. More

by Veronica Caylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 24, 2014

Friendly , but competent ? My 3 month old 2015 Genesis was in for cosmetic reasons- changing out the trunk H to the Genesis logo and window tinting. I also asked them to try to More

by fastiggial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
April 11, 2013

I purchased a new car from Roseville Hyundai and I was very satisfied with the sales experience. Unfortunately, I then discovered my new car came with numerous defects which were covered under warranty. More

by Genesis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean, Damian (Service Dept)
April 08, 2013

Customer service here sucks and coming from finance manager. Purchases GAP and paid off loan and due a refund. Finance manager says they'll expedite the refund but never got check. Been over 4 month More

by Pa29
Price
Recommend Dealer
No
Employees Worked With
Chris Shaffer
November 06, 2012

When I purchased a used Santa Fe I was promised lifetime free oil changes. After several free changes and invoices clearly stating I had lifetime free oil changes the dealership refused to honor the promise More

by tombridges
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Curtis Service Manager
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