260 Reviews of Roseville Hyundai - Service Center
The work was done efficiently and on time. Part of the job was they said they rotated my tires, however it looks like they did not do it and there’s a special lug nut that is needed to remove Part of the job was they said they rotated my tires, however it looks like they did not do it and there’s a special lug nut that is needed to remove the Lugnuts on the wheels that is kept in my glove box and it was not used. That is disappointing. More
They were helpful and honest about how long the service would take. They charged me a reasonable price and I’m a loyal customer. would take. They charged me a reasonable price and I’m a loyal customer. More
Efficient, competent, honest. Friendliness could be improved. Better streamlined service with this dealership remodeling: they should keep the welcoming person with the numberin Friendliness could be improved. Better streamlined service with this dealership remodeling: they should keep the welcoming person with the numbering of the cars upon arrival, the service person meeting you at your car. That is excellent service. More
I was treated with care and respect. The service people were very attentive and listened to my concerns. The service people were very attentive and listened to my concerns. More
The dealership is currently under renovation. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. More
Kept my car for over a week,no car rental available or made available Even though they are remodeling,they should work with their customers better made available Even though they are remodeling,they should work with their customers better More
Workers ignored me but continued to help two other guests first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I under first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I understand upselling is important but that should not be your main focus. Customer service should be. This is my second bad experience here will not be returning unless its warranty based. May go to different location for quality service. Also no mention of car shuttle or lounge. Should be ashamed of yourselves. This is a dealership. Better customer service and friendliness are bare minimum requirements you should have down by now…… More
Horrible service dept experience. Going back and forth to repair a lot damage which happened when the car was at the dealership for servicing Going back and forth to repair a lot damage which happened when the car was at the dealership for servicing More