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Roseville Hyundai - Service Center

Roseville, CA

4.4
274 Reviews

274 Reviews of Roseville Hyundai - Service Center

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August 15, 2022

Another great service experience! The service manager and Chris were awesome! Thanks for taking care of me and my car! More

by taccocup2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Roseville Hyundai responded

We're delighted Chris and the rest of the team delivered attentive service that shaped a positive experience! Thanks for choosing Roseville Hyundai. Until next time!

August 15, 2022

Even though this facility is under construction we received good care. They made sure the recall was completed during our appointment More

by havingfun68
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Roseville Hyundai responded

Thank you for this feedback. We are glad to hear that you had a successful service experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back!

August 13, 2022

The person I most often work with from the dealership is my Service Advisor Christopher Calden. Because he is so exceptional and always explains everything to me in a way I can understand, the whole Dealers More

by Georgie
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Roseville Hyundai responded

We really appreciate your confidence in Christopher and the team! Thank you for continuing to choose Roseville Hyundai for your service needs, we look forward to welcoming you back next time. Drive safely!

August 12, 2022

The location is close to my work so I was able to drop my car off and they provided an uber. More

by Remonicawynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pette
Aug 12, 2022 -

Roseville Hyundai responded

We are happy to hear that the Roseville Hyundai team was accommodating and delivered a smooth service experience! We appreciate your positive review.

August 11, 2022

Communication needs improvement. Not getting information on ETA on parts. I have to keep calling for updates. More

by futures.trucker.0f
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor
August 10, 2022

I understand they are under construction but they don’t follow through and keep you updated on your vehicle More

by brendastan2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shon Peetee
August 10, 2022

Taking to long to fix my car, I just Don’t know why it takes almost a month to get the part get it diagnosed and then fix it More

by Webeebad88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

The service department does an excellent job. From the advisors to the workmanship, repairs and maintenance are completed as promised, or made to the customer’s satisfaction. More

by brian shimada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wilkins
August 09, 2022

Great service department and staff. Quick service and follow up.Good communications.Friendly staff and efficent. More

by ravine.tartar-0f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
August 09, 2022

I had an appointment at 10. 15.the car wasn't delivered till the next day. This tells me it wasn't started until late in the day.this same thing happened the last time I had the More

by Mmagers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clayton Kropp
1.0
This rating includes all reviews, with more weight given to recent reviews.
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