Roseville Hyundai - Service Center

Communication needs improvement. Not getting information on ETA on parts. I have to keep calling for updates. Not getting information on ETA on parts. I have to keep calling for updates. More

Taking to long to fix my car, I just Don’t know why it takes almost a month to get the part get it diagnosed and then fix it takes almost a month to get the part get it diagnosed and then fix it More

The service department does an excellent job. From the advisors to the workmanship, repairs and maintenance are completed as promised, or made to the customer’s satisfaction. From the advisors to the workmanship, repairs and maintenance are completed as promised, or made to the customer’s satisfaction. More

I understand they are under construction but they don’t follow through and keep you updated on your vehicle follow through and keep you updated on your vehicle More

I had an appointment at 10. 15.the car wasn't delivered till the next day. This tells me it wasn't started until late in the day.this same thing happened the last time I had the 15.the car wasn't delivered till the next day. This tells me it wasn't started until late in the day.this same thing happened the last time I had the car serviced there.i will be looking for a different shop to service it in the future More

Great service department and staff. Quick service and follow up.Good communications.Friendly staff and efficent. Quick service and follow up.Good communications.Friendly staff and efficent. More

Everyone I dealt with was great and very friendly Everything went smoothly and very quickly Everything went smoothly and very quickly More

Miserable experience. It took almost 4 months to replace my engine, which was under warranty, and I had to call dealer for updates. Original estimate was 4-6 weeks. I call It took almost 4 months to replace my engine, which was under warranty, and I had to call dealer for updates. Original estimate was 4-6 weeks. I called a few days shy of 4 weeks because I needed to know if I would have to extend car rental. It took them two days just to return my call and then I was told another 2-3 weeks. I called again just before the two month mark and was told 1-2 weeks. At the three month mark, I was told it would be another three weeks. Then, less than a week later I get a text saying my car is ready for pickup! I live in another state and had to make travel arrangements. The staff was friendly, but the o er all experience was a nightmare. More

Problem was it took 6 weeks to get an appointment due to construction at the dealership. construction at the dealership. More

I really like punctuality. They serve customers very well. They also advise what is best. Prices are good. It really is a good service in general They serve customers very well. They also advise what is best. Prices are good. It really is a good service in general More