Back

Roseville Hyundai - Service Center

Roseville, CA

4.4
274 Reviews

274 Reviews of Roseville Hyundai - Service Center

Sort by
August 19, 2022

professional, efficient, friendly customer service. .. informative & easy to understand... good follow-up & quick checking-out More

by andanls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon
Aug 19, 2022 -

Roseville Hyundai responded

When we see words like "professional", "efficient", and "friendly", we know we are doing a great job! Thank you for the 5-stars, and come by Roseville Hyundai anytime!

August 18, 2022

Car repaired but took awhile and when picked up car was dirty from being outside for 2 1/2 weeks. The guy I dealt with was communicating well with me but it was apparent the dealership had limited resource More

by thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor
Aug 24, 2022 -

Roseville Hyundai responded

Thomas, I apologize for the delay with your repair and for the state of your vehicle upon receiving it. We strive to deliver seamless and professional service, and it is concerning that this was not better reflected in your time working with us. I would appreciate the chance to speak with you directly to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Brock Keck - Service Manager - (916) 677-3636 X1428

August 18, 2022

Remodeling the dealership and things are quite cramped. Wait times to see a service writer are quite long More

by jnorth49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Aug 19, 2022 -

Roseville Hyundai responded

Thank you for this review. We strive to deliver efficient and timely service, and we apologize for the inconvenience regarding our remodel. We will be sure to keep this feedback in mind as we strive to improve. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Brock Keck - Service Manager - (916) 677-3636 X1428

August 18, 2022

the customer service provided by Shawn was awesome , my car was there for 2 months , and he still kept me informed and was understanding if my being emotional More

by jinacoronado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shawn and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

August 18, 2022

Roseville Hyundai has always listened to my issues and taken care of things in a timely manner. More

by celexasmith
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back!

August 18, 2022

Tough to rate since facilities are blown up. Overall except for long wait for assistance More

by Dgcooper42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Aug 19, 2022 -

Roseville Hyundai responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your feedback means a lot to us and we will keep it in mind as we are always looking for ways to better streamline our services. Thanks for reaching out and if there is anything else I can do for you, please give me a call. Brock Keck - Service Manager - (916) 677-3636 X1428

August 18, 2022

I really appreciate all the effort and work that Robert did to get my vehicle fixed. He really help reduce my stress when my engine failed. More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Robert and the Roseville Hyundai team. Drive safely, and we hope to see you back!

August 18, 2022

Wait time was long but the service manager was very nice and the communication was good. The site is under major construction which adds a bit of chaos More

by Mgvaghti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Roseville Hyundai responded

Thank you for this feedback. We are always looking for ways to improve for our guests, and we apologize for your visit taking longer than anticipated. We will be sure to work towards bettering our efficiency in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Brock Keck - Service Manager - (916) 677-3636 X1428

August 18, 2022

Short wait but good experience. They provided Uber to take us home and to bring us back when the vehicle was ready for pickup. Always have had a good experience at Roseville Hyund More

by Presgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Roseville Hyundai responded

Thanks for the five-star review for Roseville Hyundai! It's a pleasure assisting you with your vehicle so you can feel confident on the road. See you next time!

August 17, 2022

People are courteous and friendly, service is good but had to wait a while to check in due to construction going on. More

by platonoffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Petee
Aug 18, 2022 -

Roseville Hyundai responded

Thank you for your patience, understanding, and five-star review! We appreciate your business here at Roseville Hyundai.

...
20
...