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Roseville Hyundai - Service Center

Roseville, CA

4.4
260 Reviews
Call Service Center (916) 677-3636

260 Reviews of Roseville Hyundai - Service Center

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August 18, 2022

the customer service provided by Shawn was awesome , my car was there for 2 months , and he still kept me informed and was understanding if my being emotional More

by jinacoronado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shawn and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

August 18, 2022

Roseville Hyundai has always listened to my issues and taken care of things in a timely manner. More

by celexasmith
Recommend Dealer
Yes
Employees Worked With
Sean
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Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Roseville Hyundai team. Drive safely, and we hope to see you back!

August 18, 2022

Tough to rate since facilities are blown up. Overall except for long wait for assistance More

by Dgcooper42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 19, 2022 -

Roseville Hyundai responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your feedback means a lot to us and we will keep it in mind as we are always looking for ways to better streamline our services. Thanks for reaching out and if there is anything else I can do for you, please give me a call. Brock Keck - Service Manager - (916) 677-3636 X1428

August 18, 2022

I really appreciate all the effort and work that Robert did to get my vehicle fixed. He really help reduce my stress when my engine failed. More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Roseville Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Robert and the Roseville Hyundai team. Drive safely, and we hope to see you back!

August 18, 2022

Wait time was long but the service manager was very nice and the communication was good. The site is under major construction which adds a bit of chaos More

by Mgvaghti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Roseville Hyundai responded

Thank you for this feedback. We are always looking for ways to improve for our guests, and we apologize for your visit taking longer than anticipated. We will be sure to work towards bettering our efficiency in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Brock Keck - Service Manager - (916) 677-3636 X1428

August 17, 2022

People are courteous and friendly, service is good but had to wait a while to check in due to construction going on. More

by platonoffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Petee
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Aug 18, 2022 -

Roseville Hyundai responded

Thank you for your patience, understanding, and five-star review! We appreciate your business here at Roseville Hyundai.

August 17, 2022

Did a great job at servicing my car - Paul did great and kept me informed More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul - service advisor
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Aug 18, 2022 -

Roseville Hyundai responded

Thanks for leaving Roseville Hyundai a review, Tom! We're so glad Paul offered communicative professionalism that shaped a positive experience. Drive safely!

August 17, 2022

I had a good experience. The waiting area was very nice and Trevor was friendly and very helpful More

by Phillip.the.taco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 18, 2022 -

Roseville Hyundai responded

Phillip, thank you for the great review! We are so glad to hear that you had a successful service experience working with Trevor and the Roseville Hyundai team. Drive safely, and we hope to see you back again down the road!

August 17, 2022

I always take my ioniq for service to Roseville Hyundia because I bought the vehicle at Roseville Hyundia More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Habib
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2022 -

Roseville Hyundai responded

Thanks for being a loyal Roseville Hyundai customer, Andy! We look forward to seeing you next time!

August 17, 2022

Great experience, customer Service is always good! Especially Julie in the office! Trevor did a great job! More

by juliefindshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Calden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie in office is awesome everytime! Trevor who was my contact during the repair was amazing also!
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Aug 17, 2022 -

Roseville Hyundai responded

We're glad you always receive great customer service from our team, Julie! Thank you for the lovely review and for being a valued Roseville Hyundai client. See you next time!

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